Agoda is looking for a strategic, data-driven leader to steer our global marketing investments. In this role, you aren’t just spending a budget; you are managing a global P&L. You will bridge the gap between high-level financial targets and granular marketing execution, ensuring every dollar spent maximizes long-term profitability. You will define our global market strategy, own our Lifetime Value (LTV) frameworks, and lead a high-performing team to outpace the competition in a high-velocity travel market. This position grants you a “seat at the table” for Agoda’s most critical commercial decisions. You will use **machine learning** and **predictive analytics** to solve the “game theory” of the online travel industry, where pricing and loyalty change by the hour. **What You Will Do** * **P&L Stewardship:** Drive marketing investment strategies to meet Finance P&L targets, balancing short-term volume with long-term margin optimization. * **Strategic Growth Strategy:** Define and execute Agoda’s global growth roadmap, identifying market opportunities and responding to competitor moves in real-time. * **Investment Orchestration:** Coordinate marketing spend across all digital channels (Performance, Brand, Meta) to ensure a cohesive and efficient global footprint. * **LTV & Unit Economics:** Together with the data science team, own and refine our definition of Lifetime Value (LTV); use these insights to shift the business toward high-value customer acquisition. * **Forecasting & Modeling:** Lead business forecasting efforts to predict market shifts and proactively adjust investment levels. * **Cross-Functional Leadership:** Act as the primary liaison between Marketing, Corporate Strategy, Product, Finance and Supply to align and execute cross-functional initiatives. * **Team Development:** Lead and mentor a team of analysts, fostering a culture of rigorous experimentation and “get-things-done” ownership. **Experience & Skills** * **Analytical Rigor:** Exceptional ability to translate complex data sets into actionable business strategies. Expertise in SQL, Excel, or data visualization tools is expected. * **Commercial Acumen:** Strong background in Revenue Management, Forecasting, Pricing, or Growth Equity. You understand how marketing levers impact the bottom line. * **Strategic Mindset:** Experience defining 1–3 year growth strategies in a global, fast-paced e-commerce or OTA environment. * **Product Exposure:** Familiarity with machine learning algorithms and technical product development—you can speak the language of engineers and data scientists. * **Leadership:** Experience hiring and coaching high-potential talent in a multicultural, high-pressure environment.
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This role focuses on on-site seller operations performance for Shopee's SPX logistics business in Bangkok. The position involves developing strategies to drive synergy across sellers, improving staff KPIs on productivity, quality, and service level, and partnering with the Operational Excellence Team on quality assurance, productivity, and SOP development. The role also supports cross-functional project planning and execution, and works with management on long-term operational strategies and goals. The ideal candidate holds a bachelor's degree in any field and brings team management experience, strong analytical and problem-solving skills, and a proactive, results-driven mindset. They must have excellent written and verbal English communication, be comfortable working cross-functionally under pressure in a fast-paced environment, and demonstrate initiative, adaptability, and a strong business sense.
The Key Account Manager manages assigned brand accounts and marketplace or channel relationships, coordinating channel operations, marketing, customer service, and technology teams. The role oversees P&L, account profitability, GMV, customer budgets, product visibility, KPI delivery, sales and promotions, inventory, operational readiness, client reviews, and opportunities for business growth. Candidates should have experience in finance, business development, and account management, with strong interpersonal, logical-thinking, problem-solving, and learning abilities. The role also includes contract and SOW support, preparation of initial statements of work, coordination with solution design, market intelligence, and reporting on business performance.
Salesforce is hiring a Senior Manager, Customer Success Management (Player-Coach) based in Bangkok, Thailand. This hybrid role combines individual account ownership with people leadership: the incumbent personally manages a small portfolio of strategic Enterprise accounts focused on Salesforce Sales and Service Cloud, while also leading, coaching, and developing a team of Customer Success Managers. Key duties include acting as primary CSM and trusted advisor to executive stakeholders, building Success Plans, driving adoption, identifying expansion and renewal risks, and modeling best-in-class CSM behavior. The role also requires mentoring the CSM team, overseeing portfolio health, driving retention and satisfaction targets, partnering cross-functionally, and reporting to senior leadership. Fluency in Thai or Vietnamese plus strong English is required.
AIG is hiring a Manager for Direct Marketing Campaign Management in Bangkok, within the Sales & Marketing function. The role owns end-to-end digital direct marketing campaign execution for the Consumer portfolio, including Accident & Health and other Consumer products, covering new campaign development, cross-marketing implementation, performance monitoring against KPIs, pre- and post-campaign communication, and P&L management of launched campaigns. The position partners with business sponsors, Tele Marketing, Product and other stakeholders to drive acquisition, cross-sell and revenue targets. Candidates need a bachelor's degree (MBA preferred), at least 3 years of experience in insurance, financial services or consumer goods, strong Thai and English communication, and proven campaign management and analytical skills.
Mastercard is hiring a Vice President, Account Management based in Bangkok, Thailand, to lead relationships with strategic Financial Institution (FI) partners in Thailand. The role focuses on driving share growth, competitive wins, and portfolio expansion across priority accounts, acting as the executive sponsor and primary relationship owner for key issuers. The VP will develop and execute growth strategies, lead complex commercial negotiations, and partner cross-functionally with Product, Services, Marketing, and Advisors teams to deliver integrated solutions. Candidates should have significant experience in account management, business development, or payments/financial services, deep knowledge of the banking and cards ecosystem, a proven track record managing executive client relationships, and strong strategic, financial, and influencing skills.
Manager, Account Management, Real Time Payments and Digital Partners role within the Mastercard Thailand team, focused on driving customer experience strategy and business development. The position owns the strategy and end-to-end activity for a defined customer group, crafting business requirements with global product teams, managing product releases and roadmaps, monitoring KPIs, and acting as custodian of the customer P&L to deliver net revenue objectives. The role requires a proven track record in strategic sales, product management, and client account management, with strong financial acumen, stakeholder influence across a matrix organization, and excellent communication and presentation skills. An undergraduate degree in business, computer science, or engineering is preferred. The successful candidate will lead meetings with customer and Mastercard leadership, coordinate indirect resources, and deputize for the Account Manager.
This Project Management Associate role within Shopee's SPX Operations team in Bangkok focuses on driving operational performance across sellers. Main duties include developing strategies to create synergy among sellers, improving staff KPIs in productivity, quality, service level and stakeholder satisfaction, supporting quality assurance and SOP development, and assisting in planning and implementing cross-functional projects within targeted timelines. The role works closely with management on long-term strategies and operational goals. The position requires a Bachelor's degree in any field, team management experience, strong analytical and problem-solving skills, and excellent written and verbal English communication. Candidates should be proactive, results-oriented, adaptable, comfortable in fast-paced environments, and possess strong cross-functional collaboration skills.
The role manages IT assets and the IT equipment warehouse throughout the asset lifecycle, covering procurement, receiving, storage, issuance, transfers, stocktaking, maintenance, disposal, and destruction. The manager maintains asset and stock records, monitors equipment movements and repairs, handles end-of-life equipment, and coordinates equipment handovers for new hires, transfers, and departing employees. The position also supports audit and regulatory examinations, analyzes usage and procurement trends, prepares asset and inventory dashboards and reports, and tracks asset and stock accuracy KPIs. It improves asset and warehouse processes and supports IT asset-management policies and standards.
The IT Identity Management role at Kiatnakin Phatra Bank Public Company Limited is based in Bangkok, Thailand, within the Digital & Technology division. The position is responsible for managing and supporting Identity and Access Management (IAM) operations, including user provisioning, de-provisioning, identity lifecycle management, Role-Based Access Control (RBAC), least privilege enforcement, and authentication services such as SSO, MFA, and directory services across enterprise systems. The role requires a Bachelor's or Master's degree in Computer Science, Computer Engineering, Information Technology, Cybersecurity, or a related field, along with at least 4–6 years of experience in Identity and Access Management. Candidates should have a strong understanding of IAM frameworks, experience with directory services such as Microsoft Active Directory or LDAP, and knowledge of authentication technologies including SSO, MFA, and federation protocols.