Bangkok, Thailand
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Listing record updated: November 1, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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Manager, Account Management, Real Time Payments and Digital Partners role within the Mastercard Thailand team, focused on driving customer experience strategy and business development. The position owns the strategy and end-to-end activity for a defined customer group, crafting business requirements with global product teams, managing product releases and roadmaps, monitoring KPIs, and acting as custodian of the customer P&L to deliver net revenue objectives.
The role requires a proven track record in strategic sales, product management, and client account management, with strong financial acumen, stakeholder influence across a matrix organization, and excellent communication and presentation skills. An undergraduate degree in business, computer science, or engineering is preferred. The successful candidate will lead meetings with customer and Mastercard leadership, coordinate indirect resources, and deputize for the Account Manager.
Own strategy and all activity for the assigned customer group, coordinating resources
Craft business requirements from customers and collaborate with global product teams on product design and enhancements
Manage product release planning, change management, query management, and roadmap planning with customers
Monitor product performance, track KPIs, gather user feedback, and iterate on features
Act as custodian of customer P&L, manage business agreements, investments, and deliver net revenue objectives
Proven track record in strategic sales, product management, and client account management
Strong business judgment, conceptual thinking, financial acumen, and analytical skills
Ability to influence and build consensus across internal and external stakeholders in a matrix organization
Excellent communication, presentation, and interpersonal skills with negotiation ability
Undergraduate degree in business, computer science, or engineering preferred
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