Salesforce is hiring a Senior Manager, Customer Success Management (Player-Coach) based in Bangkok, Thailand. This hybrid role combines individual account ownership with people leadership: the incumbent personally manages a small portfolio of strategic Enterprise accounts focused on Salesforce Sales and Service Cloud, while also leading, coaching, and developing a team of Customer Success Managers. Key duties include acting as primary CSM and trusted advisor to executive stakeholders, building Success Plans, driving adoption, identifying expansion and renewal risks, and modeling best-in-class CSM behavior. The role also requires mentoring the CSM team, overseeing portfolio health, driving retention and satisfaction targets, partnering cross-functionally, and reporting to senior leadership. Fluency in Thai or Vietnamese plus strong English is required.
Salesforce
Company ProfileCRM software company hiring solution engineering, customer success and industry advisory roles in Bangkok.
Company Profile
CRM software company hiring solution engineering, customer success and industry advisory roles in Bangkok.
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Salesforce is hiring an Account Solution Engineer for the SMB market in Thailand, based in Bangkok. The role partners with sales to run discovery sessions, build customized product demonstrations, and align multi-product Salesforce solutions to customer business outcomes across various industries. The position requires fluency in Thai and English, at least 2 years of professional experience, and a degree in Computer Science, Software Engineering, MIS, or equivalent. Salesforce certifications, prior solution/sales engineering experience at a CRM or similar technology company, and basic HTML/web programming are listed as nice-to-haves.
Salesforce is hiring an Industry CTO for Retail & Consumer Goods, based in Bangkok, Thailand, covering the ASEAN region. The role shapes Salesforce's industry technology vision, builds trusted C-level customer relationships, partners with sales and solution engineering on strategic opportunities, and represents ASEAN customer needs to product management. The successful candidate personally builds Salesforce solutions, demos, and AI prototypes, speaks at industry events, and applies competitive insight to inform positioning. The role requires deep ASEAN and retail/consumer goods industry expertise, hands-on Salesforce technology knowledge, demonstrated AI passion with prototype-building experience, a track record of guiding large-scale enterprise transformation, and the ability to influence C-level technology investment decisions. Candidates should be operating at Director level or demonstrate equivalent leadership scope, with credibility built through senior architecture, advisory, or vendor roles serving the target industry.