Salesforce is hiring a Senior Manager, Customer Success Management (Player-Coach) based in Bangkok, Thailand. This hybrid role combines individual account ownership with people leadership: the incumbent personally manages a small portfolio of strategic Enterprise accounts focused on Salesforce Sales and Service Cloud, while also leading, coaching, and developing a team of Customer Success Managers. Key duties include acting as primary CSM and trusted advisor to executive stakeholders, building Success Plans, driving adoption, identifying expansion and renewal risks, and modeling best-in-class CSM behavior. The role also requires mentoring the CSM team, overseeing portfolio health, driving retention and satisfaction targets, partnering cross-functionally, and reporting to senior leadership. Fluency in Thai or Vietnamese plus strong English is required.
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Salesforce is hiring an Industry CTO for Retail & Consumer Goods, based in Bangkok, Thailand, covering the ASEAN region. The role shapes Salesforce's industry technology vision, builds trusted C-level customer relationships, partners with sales and solution engineering on strategic opportunities, and represents ASEAN customer needs to product management. The successful candidate personally builds Salesforce solutions, demos, and AI prototypes, speaks at industry events, and applies competitive insight to inform positioning. The role requires deep ASEAN and retail/consumer goods industry expertise, hands-on Salesforce technology knowledge, demonstrated AI passion with prototype-building experience, a track record of guiding large-scale enterprise transformation, and the ability to influence C-level technology investment decisions. Candidates should be operating at Director level or demonstrate equivalent leadership scope, with credibility built through senior architecture, advisory, or vendor roles serving the target industry.
Salesforce is hiring an Account Solution Engineer for the SMB market in Thailand, based in Bangkok. The role partners with sales to run discovery sessions, build customized product demonstrations, and align multi-product Salesforce solutions to customer business outcomes across various industries. The position requires fluency in Thai and English, at least 2 years of professional experience, and a degree in Computer Science, Software Engineering, MIS, or equivalent. Salesforce certifications, prior solution/sales engineering experience at a CRM or similar technology company, and basic HTML/web programming are listed as nice-to-haves.
This role sits within Deloitte Digital Southeast Asia, supporting clients across sectors in delivering customer experience and marketing transformation initiatives. The Consultant will design, develop, and implement scalable marketing automation solutions on Salesforce Marketing Cloud (SFMC) Engage and Advanced/Next, configure automated customer journeys, build data extensions and integrations, and support end-to-end campaign execution while collaborating with strategy, CRM, analytics, and creative teams. Candidates need a bachelor's degree and at least 3 years of hands-on experience implementing marketing automation or CRM solutions. Strong technical experience with SFMC tools (Journey Builder, Automation Studio, Email Studio, Contact Builder, Mobile Studio), SQL, AMPscript, SSJS, HTML/CSS, and API integrations is required. Salesforce Marketing Cloud certifications and prior consulting experience are advantageous.
Agoda is hiring an Application Specialist – Salesforce Developer for its Strategic Partnerships team in Bangkok. The role bridges day-to-day Salesforce execution with broader business needs, implementing features, improving process efficiency, supporting data quality, enabling adoption, and coordinating with Commercial, Operations, Product & Tech, Marketing, and Finance teams. Responsibilities include leading or supporting Salesforce migrations, gathering business requirements, implementing automation using Flows, Process Builder, and APEX/JavaScript, performing core Salesforce administration, supporting end users, and maintaining dashboards and data quality. Candidates need 3+ years of hands-on Salesforce experience, strong platform knowledge, and Salesforce Administrator and Advanced Administrator certifications.
This Bangkok-based role (with relocation) sits in Agoda's Strategic Partnerships team and focuses on maintaining and extending Salesforce (SalesCloud, ServiceCloud, ExperienceCloud) for the commercial organization. The specialist supports day-to-day Salesforce execution, designs and implements new features, improves process efficiency, and enables user adoption, owning medium-complexity problems end-to-end. The role combines Salesforce administration, configuration, light development (Flows, Apex/JavaScript), release/change management, security and GDPR compliance, and reporting. It requires 1-3 years of hands-on Salesforce experience, strong knowledge of platform functionality, and familiarity with agile practices. Salesforce Administrator or Sales/Service Cloud certification is a plus.
Agoda is hiring a Junior Application Specialist – Salesforce Developer for the Strategic Partnerships team in Bangkok. The role maintains existing Salesforce functionality across SalesCloud, ServiceCloud, and ExperienceCloud, and supports the design, development, and implementation of new features for the commercial organization. The position combines Salesforce administration, light technical implementation, stakeholder management, and user adoption, with a focus on automation, scalability, and data quality. The successful candidate will have 1-3 years of hands-on Salesforce experience and strong knowledge of Salesforce best practices, administration, and platform functionality. They should understand relational databases, integrations, and source-to-target data mappings, and be familiar with agile development practices. Strong analytical thinking, structured problem solving, and communication skills are required, with Salesforce Administrator or Sales/Service Cloud certifications considered a plus.
Deloitte Southeast Asia is hiring a Consultant or Senior Consultant for its Artificial Intelligence & Data team in Thailand. The role involves designing and delivering end-to-end AI and data solutions across hyperscaler ecosystems (AWS, Azure, Google Cloud) and modern data/AI platforms (Salesforce, NVIDIA, Databricks, Snowflake), applying generative AI, LLMs, copilots, and agentic AI, and using visualization tools such as Power BI and Tableau to drive insights. The position spans the full project lifecycle from strategy and advisory to technical solutioning and implementation, partnering with internal teams across Southeast Asia and Asia Pacific. Candidates need a good honors degree in a relevant discipline, consulting experience at a Big 4 or equivalent, 4+ years (Consultant) or 6+ years (Senior Consultant), hands-on expertise with data platforms and cloud/AI ecosystems, and exposure to generative AI and LLM technologies.
AIG is hiring a Quality Assurance & Training Assistant Manager for its Bangkok Contact Centre. Reporting to the Contact Centre Manager, the role covers quality assurance monitoring, training delivery, complaint management, governance reporting, and operational improvement initiatives across the Contact Centre. The position involves transaction monitoring, coaching, calibration, training material development, complaint handling within SLAs, and supporting transformation projects as a subject matter expert. Candidates should have at least 5 years of experience in Quality Assurance, Training, Complaint Handling and Governance & Reporting, with experience in Salesforce (CRM) and Genesys preferred. Strong English communication, MS Office proficiency, and the ability to work in a dynamic, fast-paced environment are required.
Deloitte in Thailand is hiring a Senior Consultant in its Technology & Transformation practice, Deloitte Digital, focused on Salesforce functional consulting in Bangkok. The role serves as an expert in digital sales and marketing automation, providing deep understanding of relevant Salesforce solutions. Duties include gathering business requirements, functional and process design (scenario design, flow mapping, customer journeys), prototyping, configuration, testing, training, and defining support procedures. The consultant leads design and implementation of technology and creative business solutions for iconic brands, leads projects, builds client stakeholder relationships, collaborates with digital experts, and supports RFP and proposal responses. Requirements include a relevant tertiary qualification, 2-5 years of consulting or CRM implementation experience, Salesforce functional expertise, and good English communication skills.