AIG

Head of Auto Claims

AIG

The Head of Auto Claims reports to the Thailand Country Claims Manager and is responsible for delivering the Auto Claims strategy, team performance, budget, and talent management. The role leads claims teams and manages relationships with profit centres, the regional office, distribution channels, and business partners. The position designs and implements Auto Claims strategies aligned with global and international claims, country business plans, claims workflow and systems, service performance, regulatory requirements, and risk policies. It also manages people management, reporting, operational efficiency, and control of total claims costs.

A&H Underwriter

AIG

The A&H Underwriter supports AIG’s Accident & Health underwriting activities in Bangkok. The role underwrites new business within delegated authority, directs referrals to regional or home-office teams, manages policy delivery and product setup, and coordinates portfolio reporting, claims analysis, and internal and external underwriting audits. The successful candidate will hold a bachelor’s degree in business, insurance, actuarial science, accounting, finance, or a related field. The posting requires solid underwriting and insurance-industry knowledge, relevant experience as an underwriter or production underwriter, technical and analytical skills, strong English proficiency, attention to detail, negotiation and interpersonal skills, leadership ability, and experience in a profit-centre environment at a mid-size to large multinational company.

Trade Credit Lead, Thailand

AIG

AIG is hiring a Trade Credit Lead for its Bangkok office to manage Trade Credit underwriting and operational activities in Thailand, reporting to the Head of Trade Credit, Thailand. The role drives profitable portfolio growth, ensures disciplined risk selection and pricing, manages day-to-day operations, and develops broker and client relationships, while collaborating with APAC, regional, and local functional teams. The position requires 7+ years of experience in Trade Credit Insurance, Corporate Credit, Banking, Finance, or a related field, with demonstrated credit underwriting expertise. A bachelor's degree is required (master's preferred), fluency in English and Thai, and proficiency in Microsoft Office; familiarity with S&P CapIQ or Salesforce is a plus.

Senior Product Specialist

AIG

The Senior Product Specialist sits within AIG's Accident & Health business in Bangkok, supporting the Product Manager and Product Development team on the product roadmap, approvals, business cases, timelines, and cross-functional delivery for new product launches. The role also supports Underwriters with system implementation, provides data and market research to actuarial, and coordinates work procedures and product materials across functions. The position requires proven experience in A&H insurance with solid product knowledge, a degree in Actuarial, Marketing, Business Administration or a related field, and the ability to work with cross-functional stakeholders. Strong communication and presentation skills, fluent written and spoken English, and proficiency in Microsoft Office are required.

Product Development Assistant Manager

AIG

This role sits within AIG's Accident & Health product team in Bangkok, supporting the Head of A&H and Underwriting in developing new products for the Thai market. The position leads ideation, product innovation, product marketing and marketing intelligence, working closely with distribution teams (agency, telemarketing, brokers) and external partners to design, launch and promote A&H products. The ideal candidate has related experience in insurance, preferably in product design or marketing, with a creative mindset and willingness to apply design thinking. They should be a team player with strong communication skills, comfortable working with cross-functional stakeholders, and proficient in MS Office (especially PowerPoint) with strong English and Thai language skills.

Manager - DM Campaign Management

AIG

AIG is hiring a Manager for Direct Marketing Campaign Management in Bangkok, within the Sales & Marketing function. The role owns end-to-end digital direct marketing campaign execution for the Consumer portfolio, including Accident & Health and other Consumer products, covering new campaign development, cross-marketing implementation, performance monitoring against KPIs, pre- and post-campaign communication, and P&L management of launched campaigns. The position partners with business sponsors, Tele Marketing, Product and other stakeholders to drive acquisition, cross-sell and revenue targets. Candidates need a bachelor's degree (MBA preferred), at least 3 years of experience in insurance, financial services or consumer goods, strong Thai and English communication, and proven campaign management and analytical skills.

Operations Processor I

AIG

AIG is hiring an Operations Processor I in Bangkok to support general insurance policy administration. The role manages end-to-end policy servicing activities including issuance, renewals, endorsements, cancellations, premium bookings, and documentation, while partnering with Underwriting, Distribution, Finance, and other internal stakeholders. The position also supports process improvement, data quality, and compliance with service standards. Candidates need 1-3 years of experience in general insurance operations or policy administration, familiarity with SLA/KPI-driven environments, strong attention to detail, and proficiency in Microsoft Office. Thai and intermediate-level English are required.

FNOL - Claim Support

AIG

AIG is hiring an FNOL - Claim Support professional in Bangkok to provide operational and administrative support across the claims lifecycle. The role handles claims intake, system administration, documentation management, vendor billing, and coordination with Finance, Underwriting, Distribution, and Operations to ensure claims are processed accurately and on time. Candidates need experience in claims administration, insurance operations, or customer service, strong attention to detail, organizational and stakeholder management skills, proficiency in Microsoft Office and claims management systems, and Thai with intermediate written and spoken English.

Customer Service Representative

AIG

AIG Insurance Thailand is hiring a Customer Service Representative (Inbound) based in Bangkok on a full-time basis. The role involves handling inbound customer enquiries, assessing customer needs, providing timely and accurate resolutions, recording interactions in CRM systems, and collaborating with internal stakeholders to resolve escalated cases. The position requires prior experience in customer service, call center, insurance, banking, or similar customer-facing roles, with strong Thai and English communication skills, multitasking ability, problem-solving skills, and proficiency in Microsoft Office and customer service systems.

Customer Service Representative

AIG

AIG Insurance Thailand is hiring a Customer Service Representative (Inbound) based in Bangkok on a full-time basis. The role involves handling inbound customer enquiries, assessing customer needs, providing timely and accurate resolutions, maintaining records in internal CRM systems, and collaborating with internal stakeholders to resolve escalated cases. The position requires experience in customer service, call center, insurance, banking, or other customer-facing roles, with strong communication skills in Thai and English, multitasking ability, problem-solving skills, and proficiency in Microsoft Office and customer service systems.