Bangkok, Thailand
Estimated range. Confirm compensation with the employer.
We check listings for employer identity, role clarity, and application links before publishing.
Listing record updated: November 1, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
Wondering if your experience matches this role? Upload your CV to see matched skills, a fit score, and areas to develop.
AIG is hiring an Operations Processor I in Bangkok to support general insurance policy administration. The role manages end-to-end policy servicing activities including issuance, renewals, endorsements, cancellations, premium bookings, and documentation, while partnering with Underwriting, Distribution, Finance, and other internal stakeholders. The position also supports process improvement, data quality, and compliance with service standards.
Candidates need 1-3 years of experience in general insurance operations or policy administration, familiarity with SLA/KPI-driven environments, strong attention to detail, and proficiency in Microsoft Office. Thai and intermediate-level English are required.
Manage end-to-end policy administration activities, including policy issuance, renewals, endorsements, cancellations, and other policy servicing requests
Ensure timely and accurate processing of policy transactions, premium bookings, policy records, and documentation in accordance with service standards and operational procedures
Partner with Underwriting, Distribution, Finance, and other business teams to support efficient policy servicing and customer experience
Maintain accurate and up-to-date policy and customer information across relevant systems and platforms
Support process improvement initiatives and identify opportunities to enhance operational efficiency, service quality, and customer experience
1-3 years of experience in General Insurance, preferably in Operations, Policy Administration, Policy Servicing, or Customer Service
Experience handling policy issuance, endorsements, renewals, cancellations, and related policy servicing activities
Familiarity with SLA- or KPI-driven environments and quality control processes
Proficiency in Microsoft Office applications, particularly Excel and Word
Proficiency in Thai and intermediate-level English
Job listings are sourced from company websites and career pages. Learn more about how we source jobs.
Bangkok Jobs is not affiliated with the hiring companies. Please verify all job details directly with the employer before applying. We are not responsible for the accuracy of job postings or hiring decisions.