FNOL - Claim Support

AIG is hiring an FNOL - Claim Support professional in Bangkok to provide operational and administrative support across the claims lifecycle. The role handles claims intake, system administration, documentation management, vendor billing, and coordination with Finance, Underwriting, Distribution, and Operations to ensure claims are processed accurately and on time. Candidates need experience in claims administration, insurance operations, or customer service, strong attention to detail, organizational and stakeholder management skills, proficiency in Microsoft Office and claims management systems, and Thai with intermediate written and spoken English.

Provide administrative and operational support for claims activities, including claims intake, system transactions, documentation management, and vendor billing processes.

Support the accurate and timely registration, maintenance, and processing of claims within claims systems.

Coordinate with Finance, Underwriting, Distribution, Operations, and other internal stakeholders to facilitate claims-related activities.

Assist claim adjusters and claims leaders with operational tasks to support efficient claims handling and service delivery.

Maintain accurate claim records and documentation in accordance with AIG policies and regulatory requirements.

Experience in claims administration, insurance operations, customer service, or a related support function.

Strong attention to detail and ability to manage documentation and system transactions accurately.

Good organizational and time management skills with the ability to handle multiple priorities.

Proficiency in Microsoft Office applications and claims management systems.

Proficiency in Thai with intermediate written and spoken English.