This role involves managing onsite agent processes and execution, including headcount planning, seller pitching, productivity optimization, cost management, and budgeting. The position also requires planning truck capacity based on forecasted order volume, analyzing post-campaign performance, and overseeing the end-to-end seller migration process. The candidate will track performance metrics to ensure alignment with OKRs and design initiatives to enhance seller experience and operational efficiency.
This role focuses on managing Rework and Return processes, ensuring operational control and problem-solving. The position involves managing workforce performance, coordinating with cross-functional departments, and maintaining compliance with safety standards. The role requires strong analytical skills, spreadsheet proficiency, and the ability to handle operational issues and SLA control. Candidates must be willing to work in a fast-paced environment, handle extended working hours during campaigns, and work mostly in afternoon or night shifts.
This contract role supports the analysis of daily operational data to track Sorting Center throughput and balance Speed, Cost, and Quality. Responsibilities include cleaning raw data, consolidating performance metrics into reports, maintaining dashboards, analyzing data to identify bottlenecks, and tracking SLA metrics. The role also involves providing data insights for operational solutions and supporting project follow-ups. Candidates should have a background in analysis, strong spreadsheet skills, and the ability to work under pressure.
This role involves managing SPX's daily supply chain planning by forecasting demand using big data models and managing supply and capacity across teams. The position requires developing insights and strategies for the SPX Operations Team to solve problems related to supply chain planning, optimization, human resources, and cost. Additionally, the role entails managing cross-functional teams to ensure the stable growth of the SPX supply chain.
This role involves overseeing daily facility operations, including office readiness, maintenance, safety, security, cleaning, and vendor performance. The position requires identifying recurring issues, analyzing root causes, and implementing strategic solutions. The candidate will lead facility projects, process improvements, emergency preparedness, and incident response. Additionally, the role entails leading and guiding the Facility team and vendors, making independent decisions, and building strong relationships with stakeholders.
The Corporate IT team supports internal employees by delivering seamless IT experiences and responsive helpdesk services. The Helpdesk Engineer implements IT operations according to policy and interprets technical issues on both system and user sides. The role involves providing day-to-day technical support for computers, network devices, and printers, as well as handling asset management and maintaining office network infrastructure. The position requires covering after-office hours and weekends for infrastructure issues.
This role focuses on managing Inbound and Outbound processes with strong operational control and problem-solving skills. The position involves managing workforce, monitoring daily team performance, and ensuring smooth workflow execution. Key duties include supporting productivity and quality targets, maintaining compliance with operational and safety standards, and controlling backlog and SLA. The role requires good coordination with cross-functional departments and driving continuous improvement to enhance operational efficiency.
This role focuses on ensuring stability and driving continuous scale-up for Recovery special projects, specifically the High Value parcel segment and Liquidation of damaged parcels. The position involves initiating initiatives to enhance logistics operations, aiming to reduce costs and ensure smooth processes. Responsibilities include conducting in-depth analysis of options and solutions, monitoring performance, and providing recommendations for continuous improvement. The role requires collaborating with cross-functional teams like Operations and Finance to align strategies with business goals, as well as preparing business reports and presentations for management.
This role involves proactively sourcing and pitching potential host locations to grow the SPX locker network. Responsibilities include conducting field surveys to assess site suitability, negotiating lease terms, and managing the transition of signed sites to installation. The position requires close collaboration with operations and engineering teams to ensure successful deployment and maintaining relationships with property management groups.
This role involves conducting online onboarding and training sessions for new hires in large groups, focusing on recruitment workflows and communication skills. The position requires designing, summarizing, and enhancing learning materials based on feedback and performance. Additionally, the role includes processing training evaluations to track success and simplifying complex recruitment SOPs into clear, concise documents. The ideal candidate will have a bachelor's degree, 3-5 years of training experience, and proficiency in online learning platforms and instructional design tools.