Browse Jobs & Search Results

Return Frontline Team Lead - Operations

Shopee

The Return Frontline Team Lead - Operations oversees end-to-end returns processing at a Shopee warehouse in Bangkok, managing daily productivity targets, queue management, and team efficiency. Responsibilities include enforcing quality standards, identifying and resolving operational bottlenecks, coordinating cross-functional workflows across the warehouse, ensuring policy compliance, and preparing management reports. The role also supports special projects and provides flexible assistance to warehouse leadership as needed. The position requires a bachelor's degree in logistics, supply chain, or a related field, at least two years of warehouse experience (e-commerce or large online warehouse experience preferred), English communication skills, and strong Microsoft Excel proficiency. Candidates must be willing to work shifts and holidays, and demonstrate problem-solving, conflict management, and strong teamwork abilities.

Regional Manager (SPX) - Operations

Shopee

The Regional Manager (SPX) - Operations leads logistics operations across regional hubs in Bangkok, Greater Bangkok, and Thailand’s North, South, and Northeast regions. The role oversees sorting throughput, frontline performance, labor planning, SOP improvement, and coordination with First/Last Mile, Linehaul, HSE, and other stakeholders. Candidates need a bachelor’s degree in business, logistics, supply chain management, industrial engineering, or a related field. At least two years of express, logistics, or warehouse operations experience is required, including two years in a leadership role in a sorting center, fulfillment warehouse, or high-volume distribution hub. Strong analytical, communication, leadership, and cross-functional skills are expected, along with flexibility for shifts and weekends.

QA Project and Data Management (SPX) - Operations

Shopee

The Associate will drive key QA projects and manage data workflows to improve compliance, efficiency, and audit accuracy across SPX operations. The role combines project management, stakeholder coordination, and data analysis to ensure smooth execution of QA initiatives and provide actionable insights to leadership. The position requires a Bachelor's degree in Business, Operations, or related fields with 2–4 years of experience in operations, data analysis, or project management. Candidates need strong skills in GSheet/Excel and SQL, experience in data cleaning and root cause analysis, and excellent communication in Thai and English. Occasional on-site visits to hubs or warehouses are required.

Recovery AI & Automation PMO (SPX) - Operations

Shopee

This role sits within Shopee's Operations function in Bangkok, supporting the SPX (Shopee Express) recovery area. The PMO drives the team's AI and automation roadmap, moving use cases from idea through pilot to live deployment, and scales existing AI solutions while tracking quality and adoption. The position partners with Product and Tech to translate operational pain points into requirements, user stories, and test cases, and builds dashboards to quantify initiative impact such as time saved, manpower freed, cost reduced, and recovery improved. Candidates need a Bachelor's degree in Computer Science, Data Analytics, Industrial Engineering, Business, or a related field, plus 1-3 years of experience in project or program management, product operations, data analytics, or process automation, ideally in logistics or e-commerce. Hands-on experience with AI tools such as LLM prompting, strong analytical skills with Excel/Sheets and SQL or a BI tool, and the ability to manage stakeholders across Ops, Product, and Tech are required.

Recovery Lead (Dispute & Clawback) (SPX) - Operations

Shopee

This role leads day-to-day dispute, claim, and clawback operations for Shopee's logistics arm (SPX) in Bangkok, ensuring cases are reviewed accurately and within SLA. The lead designs recovery strategies, assesses operational risk across the logistics network, reviews contractual terms, and drives process improvements while preparing dashboards and KPIs for management. Candidates need a Bachelor's degree in Business, Supply Chain, Logistics, Operations, Finance, or a related field, plus 3-5 years in logistics operations, dispute management, claims, clawback, loss prevention, or cost recovery. Prior team lead or supervisory experience is preferred, along with strong stakeholder management, English and Thai communication, and a continuous improvement mindset.

Channel Operations Spec

Medtronic

Medtronic is hiring a Channel Operations Spec (Technical Service Channel Specialist) based in Bangkok, Thailand, on a full-time basis. The role supports service channel operations across SEA/APAC, coordinating with service providers and channel partners, managing installation base data, supporting process training, and ensuring accurate documentation and reporting. The position acts as a liaison between Medtronic, service providers, and channel partners to ensure consistent service delivery and governance. The role requires a bachelor's degree in Business, Engineering, Operations, or a related field, plus 3+ years of experience in channel, service, or commercial operations or vendor management. Candidates need advanced Excel and PowerPoint skills, strong analytical and stakeholder management abilities, and the capacity to work independently in a regional, cross-functional environment. Experience with Power BI, SAP, or healthcare/medical devices is preferred.

Operations Processor I

AIG

AIG is hiring an Operations Processor I in Bangkok to support general insurance policy administration. The role manages end-to-end policy servicing activities including issuance, renewals, endorsements, cancellations, premium bookings, and documentation, while partnering with Underwriting, Distribution, Finance, and other internal stakeholders. The position also supports process improvement, data quality, and compliance with service standards. Candidates need 1-3 years of experience in general insurance operations or policy administration, familiarity with SLA/KPI-driven environments, strong attention to detail, and proficiency in Microsoft Office. Thai and intermediate-level English are required.

Team Lead, Operations Processing

AIG

The Team Lead, Operations Processing supports AIG’s Operations function by driving process improvements, serving as a subject matter expert for policy servicing, and coordinating changes to processes, systems, and services. The role also prepares operational reports, manages SOP governance, and reviews outsourced providers and third-party vendors. The successful candidate should have 5–7 years of experience in insurance operations, policy servicing, or underwriting support, particularly in Accident & Health and Motor Insurance. The posting also calls for operational excellence, project execution, analytical and communication skills, change-management experience, Microsoft Office proficiency, and good spoken and written Thai and English.

EHS Officer

Cushman & Wakefield

The EHS Officer supports safe, compliant, and high-performing operations across critical data center facilities in the APAC region. The role drives EHS programs, supports engineering operations teams and vendors, and helps maintain safety, service, reporting, and operational performance requirements. Responsibilities include implementing EHS procedures, conducting inspections, audits and risk assessments, preparing safety documentation, delivering training, managing incidents and corrective actions, supporting vendor governance and client reporting, and coordinating with contractors, vendors, suppliers, and other stakeholders. The successful candidate should have at least five years of relevant health and safety experience in data centers or similar industrial settings, knowledge of construction processes and safety regulations, professional EHS qualifications, and proficiency in English.