Outbound Supervisor - Operations
Shopee →Bangkok
Estimated range. Confirm compensation with the employer.
Bangkok
Estimated range. Confirm compensation with the employer.
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Listing record updated: November 5, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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The Outbound Supervisor manages daily and campaign packing operations in Bangkok, allocating manpower and resources through WMS/ERP while monitoring productivity, SLA, accuracy, packing quality, and transit damage. The role also oversees packing-material costs and consumption, supports environmentally friendly material initiatives, and coordinates with Picking, Inventory, Outbound, and Procurement teams.
The supervisor prepares reports and operational summaries through dashboards and BI tools, presents improvement recommendations to management, and supports adoption of technologies such as scanning systems and automatic labeling. The position coaches team leaders and employees on work instructions, SOPs, and customer-centric practices.
Plan and control daily and campaign packing operations, managing manpower and resources through WMS/ERP
Monitor productivity, SLA, accuracy, and packing quality to reduce transit damage
Manage packing-material costs and consumption and support environmentally friendly material initiatives
Coordinate with Picking, Inventory, Outbound, and Procurement teams
Coach team leaders and employees on WI/SOPs, operational standards, and customer-centric practices
Bachelor's degree or higher in logistics, supply chain, business administration, or a related field
At least 3 years of experience in warehousing, logistics, or e-commerce fulfillment
Experience in packing, outbound operations, or team management is advantageous
Proficient with WMS, ERP, or OMS
Skilled in Microsoft Excel, including Pivot Table, VLOOKUP/XLOOKUP, and reporting
Able to communicate in English for work systems and basic communication
Able to work shifts, holidays, and high-volume campaign periods
Direct experience in packing, outbound operations, or team management
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