The Senior Product Owner (e-Commerce) is responsible for defining the strategic vision and product roadmap. They manage dependencies across teams and ensure business value is delivered through Agile practices. The role requires translating user needs into user stories and maintaining a backlog while working closely with stakeholders and the CPO to align digital products with business strategy.
Thai Union Group is hiring an Affiliate & CRM Specialist for its e-commerce team, based at the corporate office (SM Tower) in Bangkok. The role focuses on recruiting and managing affiliates and creators on TikTok Shop and Shopee, coordinating product seeding, campaign briefs, commission schemes, and promotional mechanics, and monitoring content quality and campaign execution. The specialist tracks GMV, orders, conversion rates, and commission efficiency, segments creators, and supports monthly GMV planning and forecasting. The role also coordinates CRM setup and implementation, supports customer segmentation and database development, tracks key CRM indicators, and contributes to an integrated Affiliate-to-CRM-to-Repeat-Purchase measurement model.
This Associate role sits on Grab's Business Strategy team supporting GrabFood in Bangkok. The position leads platform growth initiatives, developing go-to-market strategies, tracking P&L performance, and running analyses on customer segmentation, conversion funnels, churn, and experimentation. The role partners cross-functionally with Product, Marketing, Operations, Merchant, and Driver teams to forecast demand, manage promo budgets, and build presentations that drive data-led decisions. Candidates need at least two years of relevant experience in management consulting, platform business, or technology firms, plus a bachelor's degree in Marketing, Business Administration, Engineering, or a related field. Required skills include Excel, Tableau, and SQL, along with the ability to translate quantitative analysis into business recommendations. Professional proficiency in both spoken and written Thai and English is required.
The Employee Relation role at Shopee’s SPX Express business in Bangkok handles employee complaints, investigations, and disciplinary processes. Responsibilities include fact finding, conducting interviews, reviewing evidence, analyzing potential policy violations, preparing reports, issuing warning letters and disciplinary actions, and presenting findings and recommendations to management. The role collaborates with HR Business Partners, HR, and business units on investigation outcomes and preventive measures. It also provides labor law and code of conduct consultations, supports HR process-improvement projects, and performs other assigned tasks. Candidates need a relevant bachelor’s degree, excellent Thai and English communication, and two to three years of experience in Employee Relations, HRBP, or Human Resources.
Associate Director, Trade Marketing role at CP Axtra (Makro PRO) in Bangkok. The position leads trade strategy, campaign planning, and performance across online and offline channels, integrating e-commerce, marketplace, CRM and paid media into a unified trade plan. The role manages two team leads and their managers, aligning Commercial, Store Operations, B2B and Makro PRO stakeholders, and reports to senior management. Requirements include 10+ years in marketing, trade marketing or e-commerce with senior leadership experience, strong team management skills, and a data-driven, results-oriented approach. E-commerce experience is prioritized over traditional retail, and familiarity with businesses like Sam's Club is valued. A bachelor's degree in marketing, business or related field and fluent English are required.
The role focuses on designing and optimizing end-to-end outbound operations covering order picking, packing, sorting, and shipping. Responsibilities include establishing and monitoring outbound KPIs, improving picking paths and packing specifications, developing operating guidelines, training warehouse teams, and adjusting processes during peak periods or operational disruptions. The successful candidate should have 1–5 years of experience in outbound operations, warehouse management, or supply chain roles. Required skills include analytical interpretation of order data and metrics, familiarity with picking and packing optimization, proficiency with Excel and warehouse management systems, and experience developing guidelines and training frontline staff. Strong coordination, adaptability, attention to detail, and English communication are also required.
The Special Projects Lead – Strategy & Process Excellence (SPX) sits within Shopee's Operations team in Bangkok and leads high-impact strategic initiatives and special projects aimed at accelerating operational growth, optimizing cross-functional workflows, and improving execution. Core duties include defining and reporting operational and PMO performance metrics, identifying process gaps, translating cross-functional feedback into action items and AI-driven solutions, and engaging internal business units, department leads, and external partners to surface bottlenecks and governance gaps. The role requires 2–4+ years of experience in project management, strategic operations, management consulting, or process excellence, ideally in tech, e-commerce, consulting, supply chain, or logistics. Candidates need strong analytical and problem-solving skills, excellent stakeholder management across frontline and executive levels, and a data-driven, tech-oriented approach with familiarity in AI and modern workflow tools.
The Warehouse Project Management Executive sits within Shopee Thailand's Warehouse Fulfillment team in Samut Prakan, driving operational excellence across multiple fulfillment centers. The role owns end-to-end warehouse projects covering process improvement, capacity and layout planning, and warehouse system/tooling initiatives, working closely with site operations, Regional Fulfillment, Inventory Control, Workforce Planning, Product, BI and external vendors to lower cost per order, raise productivity and inventory accuracy, and protect service levels as volume scales. The position requires a Bachelor's degree and 3+ years of experience in project management, process improvement or operations excellence, preferably in e-commerce fulfillment, warehousing or logistics. Candidates need hands-on knowledge of warehouse processes and KPIs, strong analytical skills with Excel/Sheets and SQL, stakeholder management across cross-functional teams and vendors, Thai and English proficiency, and willingness to travel regularly between warehouse sites in Thailand.
Shopee is hiring an AI Operations & Execution Specialist for SPX Express in Bangkok, embedded within logistics operations to deploy and integrate the AI Roadmap. The role builds, wires, and maintains multi-agent AI systems, partners with operations teams to define problems, measure impact and drive adoption, and maintains traceability of AI-assisted decisions. The specialist sets guardrails for automated recommendations and communicates progress and risks to leadership. Requirements include a degree in Computer Science, Data Science, Industrial Engineering, Supply Chain Management, Information Systems or a related quantitative field, with 1–5 years in operations analytics, logistics, supply chain or data/product roles. Candidates need advanced SQL and Python, experience with modern Agentic/LLM frameworks, dashboards and structured data, and exposure to ML or automation projects.
The Listing Supervisor leads listing operations for Shopee in Bangkok, overseeing Quality Assurance, appeals management, and category/taxonomy management to ensure product data complies with marketplace policies. The role manages a team of QA analysts and operations specialists, owning KPIs such as QA accuracy, appeal SLA turnaround, and category mapping precision, while acting as the bridge between Operations and cross-functional partners (Product, Tech, Legal, Customer Support, Commercial). The position requires 1-3 years of experience in e-commerce operations, listing quality, content moderation, QA, or platform governance, with a Bachelor's degree in Business Administration, Data Analytics, or a related field. Candidates need advanced Excel/Google Sheets skills, mid-level SQL proficiency, strong analytical abilities, good English communication, and proven team leadership and project management capabilities.
