The Service Manager is a key operational leadership role responsible for overseeing and enhancing the service delivery experience of TrakCare and IntelliCare customers. Acting as the primary post-go-live point of contact, the Service Manager is accountable for driving customer satisfaction, ensuring SLA compliance, managing escalations, and coordinating internal delivery teams. This role bridges the gap between operational performance and strategic partnership, working closely with Account Management, Support, Implementation, and Product teams to ensure the successful delivery and continuous improvement of services. Candidates must have a strong understanding of TrakCare/IntelliCare modules and their integration within clinical workflows, along with ITIL-qualified experience in IT Service Management within a healthcare or enterprise application support environment.
Browse Jobs & Search Results
Takeda is hiring a Senior/Medical Representative for the Vx GI portfolio covering Central Thailand, based in Bangkok. The role involves conducting face-to-face and remote sales to new and existing customers, assessing customer needs, suggesting appropriate products, and developing sales strategies to meet defined targets. The position also includes coaching lower-level professionals and working on projects with limited supervision. The ideal candidate demonstrates a strong understanding of medical products, communicates scientific information to non-scientific audiences, and builds professional relationships with healthcare stakeholders. The role requires adherence to ethical standards, industry compliance, and typically some relevant experience as an early-career professional working under moderate direction.
The Professional Medical Representative supports Abbott's EPD Established Pharma division in Bangkok by achieving territory sales targets, maximizing hospital coverage, and identifying new business opportunities while growing existing accounts. The role includes monitoring market trends and competitors, maintaining customer records and key-account relationships, reporting market intelligence, handling product complaints, and representing Abbott in line with company policies, the WHO and Thai codes, legal requirements, and ethical standards. Applicants need a degree in science, pharmacy, a medical-related field, or another appropriate tertiary qualification. Abbott seeks up to two years of relevant sales experience within the healthcare industry. The position is based in Thailand, with the listed location at Q-House Lumpini Building in Bangkok, and involves travel 50% of the time.
The Strategic Account Executive for Core Team is responsible for achieving pharmaceutical sales targets and driving consistent growth within an assigned territory. The role involves identifying new business opportunities, winning tenders, developing key-account strategies, and expanding brand penetration and healthcare-professional recommendations. The executive builds networks with key opinion leaders and other stakeholders at account and regional levels while collaborating with the Sales Manager, Medical Representatives, and cross-functional teams. The position also requires monitoring market and competitor activity, organizing industry programs, resolving product complaints, reporting market intelligence, and ensuring compliance with the WHO Code, Thai Code, PReMA Code, regulations, and Abbott’s ethical standards.
This Medical Representative role is based at Abbott's Thailand office in Bangkok within the Abbott Nutrition International division, which markets nutrition brands such as Ensure, Glucerna, Prosure, and Nepro. The representative is responsible for understanding territory and category opportunities, developing multichannel engagement plans, building relationships with healthcare professionals, and delivering consultative sales dialogues to grow recommendation and market share for Abbott nutrition products. The role requires a bachelor's degree in Nutrition, Dietetics, science and technology, Medical Technology, or a related field, plus 2–3 years of sales experience in pharmaceuticals, medical devices, or healthcare products within hospitals and clinics, along with familiarity with digital marketing tools and Microsoft Office applications.
This position is based at Abbott's Thailand office in Bangkok within the Abbott Established Pharmaceuticals division. The Medical Representative will implement strategic partnership and market access strategy at assigned MA authorities and regional/hospital formulary listing committees, focusing on the UPC product portfolio. Key responsibilities include understanding market opportunities, maintaining knowledge of medical and nutritional science, developing multichannel customer engagement plans, building relationships with healthcare professionals (HCPs), delivering consultative sales calls, and collaborating with cross-functional teams such as Marketing, SFE, and CRM. The role requires 2–3 years of experience in pharmaceutical, medical device, or healthcare product sales within hospitals and clinics, a Bachelor's degree in a relevant field, and familiarity with digital marketing tools and CRM platforms.
The Remote Sales Rep remotely sells Medtronic products to assigned territories and customer accounts, develops and closes business leads, and retains existing customers to achieve or exceed sales goals. The role also promotes and educates customers about products or services, manages customer concerns, coordinates product demonstrations, and supports field sales representatives with calls, data analysis, opportunity identification, and follow-up. The position requires a high school diploma with at least six years of relevant experience, an associate’s degree with at least four years, or a bachelor’s degree with at least two years. Relevant experience may be in sales, customer support, medical devices, medtech, healthcare, or life sciences. The role involves managing accounts, implementing sales strategies, negotiating with external parties, and working independently with general supervision.
Medtronic is hiring a Sales Representative I based in Bangkok, Thailand on a full-time basis. The role promotes and sells Medtronic's products and services within an assigned geographic area or specific customer accounts, develops long-term relationships with distributors and healthcare professionals, pursues leads, conducts market research, and implements market development plans. It is an entry-level sales professional position that works under close supervision on smaller, less complex accounts, selling lower-complexity products and expanding existing accounts. Candidates need a High School Diploma with 4+ years of relevant experience, an Associate's Degree with 2+ years, or a Bachelor's Degree. Relevant sales, clinical, or related experience in medical devices, medtech, healthcare, or life sciences is required. The role involves external customer communication, basic negotiation, and presentations to close sales.
Medtronic is hiring a Sales Supervisor for the Enable & ENT business in Bangkok, Thailand. The role leads a sales team within an assigned geography, planning and directing activities to meet sales targets, implementing business strategies for existing and potential accounts, and managing day-to-day operations. The supervisor develops relationships with key accounts, identifies opportunities to grow market share, conducts competitive analysis, and coaches representatives on products, marketing campaigns, and sales techniques. The position requires a High School Diploma with 7+ years of relevant experience, an Associate's Degree with 5+ years, or a Bachelor's Degree with 3+ years in medical devices, medtech, healthcare, or life sciences. The supervisor manages a small to mid-sized team of experienced sales professionals, with responsibilities including hiring, performance management, and talent development.
The Commercial Excellence Manager - Core Diagnostics position works from Abbott’s Bangkok office and supports the Core Diagnostics division. The role leads commercial performance governance, including Monthly and Quarterly Business Reviews, forecasting, target setting, commercial cadence, KPIs, dashboards, pricing governance, growth initiatives, and sales incentives. The successful candidate will collaborate with Sales, Marketing, Finance, and Supply Chain and support customer segmentation, account strategies, channel optimization, and commercial process design. Abbott seeks a bachelor’s or master’s degree, an MBA in business preferred, and at least eight years of relevant experience in FP&A, Commercial Excellence, or Commercial Operations, preferably in healthcare, biotechnology, medical devices, or pharmaceuticals. Prior team management and executive-level analytical, communication, and stakeholder-management experience are required.