InterSystems is hiring a Project Manager for its Bangkok office to lead healthcare IT implementation projects. The role involves managing project teams, defining scope and deliverables, producing implementation, quality, communications and resource plans, managing budgets, risks and changes, and leading handover and lessons-learned activities through go-live and closure. Candidates need project management experience delivering multi-stranded integrated healthcare solutions across the full lifecycle, plus 3+ years with HIS or LIMS systems, team leadership, and stakeholder communication. A university degree (or 10+ years managing large complex healthcare IT projects), a Prince2/PMP/PMI qualification, Microsoft Project skills, and clinical or end-user experience with TrakCare or similar HIS applications are required.
InterSystems
Company ProfileInterSystems develops data platforms and healthcare information systems used in critical applications. Its Bangkok opportunities include clinical software implementation, technical services and project coordination.
Company Profile
InterSystems develops data platforms and healthcare information systems used in critical applications. Its Bangkok opportunities include clinical software implementation, technical services and project coordination.
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Explore current opportunities at this company.
The Technical Specialist role focuses on delivering technical aspects of the InterSystems TrakCare patient centric healthcare solution. The role involves working as part of an implementation team for projects or one-off customer requirements. Responsibilities include integration tasks, system management, and general operational support. The position requires proficiency in InterSystems IRIS for Health and various operating systems.
The Service Manager is a key operational leadership role responsible for overseeing and enhancing the service delivery experience of TrakCare and IntelliCare customers. Acting as the primary post-go-live point of contact, the Service Manager is accountable for driving customer satisfaction, ensuring SLA compliance, managing escalations, and coordinating internal delivery teams. This role bridges the gap between operational performance and strategic partnership, working closely with Account Management, Support, Implementation, and Product teams to ensure the successful delivery and continuous improvement of services. Candidates must have a strong understanding of TrakCare/IntelliCare modules and their integration within clinical workflows, along with ITIL-qualified experience in IT Service Management within a healthcare or enterprise application support environment.
InterSystems seeks an experienced Project Coordinator to support Project Managers and take on wider project management responsibilities. The role involves assisting with the management and monitoring of work and scope, ensuring on-time and quality delivery of Project Deliverables, and maintaining internal and client-facing SharePoint sites. Candidates must have previous experience as a Project Management Officer, detailed knowledge of project delivery phases and methodology, and proficiency with MS Project, JIRA, Confluence, Excel, PowerPoint, and SharePoint.
The Application Specialist is based in the Bangkok office and plays a lead role in implementing the TrakCare solution. The role involves contributing to product delivery through requirements scoping, field design documentation, and change request testing. The specialist acts as an expert resource for customers, communicating and prioritizing requirements. Responsibilities include liaising with customers to understand work processes, implementing the application to suit business needs, conducting training and demonstrations, and managing change management requests. The role requires a Clinical University Degree, Thai and English language skills, and experience in solving problems and using technology to improve processes.