The Tenant Relation Team Leader 1 manages overall tenant relations to advance retail revenue, profitability, and sustainability. Key duties include acting as the daily point of contact between tenants and the team, providing operational advice on shop concepts and merchandise, and analyzing tenant satisfaction surveys to improve services. The role also involves advising tenant relation officers on performance and promotion preparation.

This role involves overseeing daily facility operations, including office readiness, maintenance, safety, security, cleaning, and vendor performance. The position requires identifying recurring issues, analyzing root causes, and implementing strategic solutions. The candidate will lead facility projects, process improvements, emergency preparedness, and incident response. Additionally, the role entails leading and guiding the Facility team and vendors, making independent decisions, and building strong relationships with stakeholders.

This role involves leading and contributing to strategic projects with senior stakeholders across the organization. The Manager will work with executives in commercial, product, supply, marketing, and finance to define strategy and drive key initiatives. Responsibilities include leading a team of analysts, conducting industry and competitor analysis, developing business strategies, and supporting high-quality materials for internal and external audiences. The role also involves tracking OKRs, organizing Quarterly Business Reviews (QBRs), and coaching analysts on data gathering.

This role focuses on ensuring stability and driving continuous scale-up for Recovery special projects, specifically the High Value parcel segment and Liquidation of damaged parcels. The position involves initiating initiatives to enhance logistics operations, aiming to reduce costs and ensure smooth processes. Responsibilities include conducting in-depth analysis of options and solutions, monitoring performance, and providing recommendations for continuous improvement. The role requires collaborating with cross-functional teams like Operations and Finance to align strategies with business goals, as well as preparing business reports and presentations for management.

This role focuses on developing and delivering training curriculums for AIA products and services to agents and partners. The position involves working with channels to conduct gap analysis, establish training plans, design classes and materials, and coordinate training sessions. Additionally, the role requires monitoring and evaluating training programs, assessing results, and implementing enhancements. The specialist is also responsible for other related tasks to align with business policy and build long-term business growth.

This role is part of the Performance Marketing Team, a data-driven unit focused on developing at-scale marketing programs to improve customer lifetime value. The Associate Manager will manage digital advertising campaigns across various channels. Responsibilities include experimenting with search engine advertising, testing display campaigns on social media platforms, and analyzing data to build optimization models and dashboards. The position requires a strong analytical background and experience in strategy or business operations within the tech industry.

This role is part of the Performance Marketing Team, a data-driven department focused on developing at-scale marketing programs to improve customer lifetime value. The Senior Analyst, PPC will work across various marketing channels to optimize campaign performance through experimentation and modeling. Responsibilities include analyzing vast amounts of data generated by experiments, developing predictive models using data science techniques, and building dashboards to track performance and derive insights. The role requires close collaboration with product teams and communicating recommendations to stakeholders.

This role is part of the Performance Marketing Team, a data-driven department focused on developing at-scale marketing programs to improve customer lifetime value. The Analyst will work on search, display, and modeling tasks. Responsibilities include experimenting with text ads and bidding on search engines like Google and Bing, testing and optimizing campaigns on social media platforms, and analyzing data from experiments to develop optimization models and dashboards for account managers.

This role is part of the Performance Marketing Team, a data-driven department focused on developing at-scale marketing programs to improve customer lifetime value. The Analyst will work on experimentation and optimization, analyzing vast amounts of data generated by experiments to develop predictive models. Responsibilities include building dashboards to track performance, deriving insights, and communicating recommendations to stakeholders. The position requires liaising with product teams to implement roadmap changes.

**Position Summary** The Manager, CE AV Product Management is responsible for driving the growth, competitiveness, and long-term direction of the AV category in Thailand. This role shapes the local product strategy, leads cross-functional go-to-market execution, and ensures strong category performance across offline and online channels. The position requires strong business acumen, data-driven decision-making, and an ability to collaborate across multiple functions to deliver sustainable market share and profitability. **Role and Responsibilities** ## **Key Responsibilities** ### **1. Product & Category Strategy** * Develop and execute localized product strategies aligned with global direction and Thai market dynamics. * Analyze consumer trends, competitor movements, pricing structures, and channel requirements to shape category roadmap. * Identify portfolio gaps and recommend new models, specs, or assortment adjustments to strengthen market position. ### **2. Go-to-Market (GTM) & Launch Excellence** * Lead end-to-end GTM planning and execution for new product launches, including positioning, messaging, training content, and retail readiness. * Coordinate closely with Sales, Online Business, Marketing, and SCM teams to ensure a flawless launch process. * Manage launch KPIs (sell-in, sell-through, awareness, premium mix) and initiate corrective actions where needed. ### **3. Marketing, Promotion, and Demand Generation** * Develop annual/category marketing plans covering ATL, BTL, digital, and influencer activities. * Design data-driven promotional schemes tailored for Modern Trade, pure players, marketplaces, and retailer.com. * Collaborate with advertising/media agencies to deliver efficient campaigns that maximize ROI and category visibility. ### **4. Business & P&L Management** * Manage category P&L view, including pricing, profitability, and marketing investment planning. * Monitor weekly/monthly performance, sell-in/out trends, inventory, and competitive activities to drive corrective action. * Support retail visibility, merchandising, and online content optimization to grow share—especially in premium AV segments. ### **5. Cross-functional Leadership & Operations** * Lead cross-functional collaboration with Sales, SCM, Finance, Service, Retail Management, and HQ. * Drive demand forecasting, SKU planning, and allocation strategies across channels. * Influence decision-making internally by presenting clear insights, recommendations, and business cases. ### **6. Additional Duties** * Perform other tasks assigned by the Manager or Head of PM, including support for strategic initiatives such as online channel acceleration or category expansion **Skills and Qualifications** ## **Qualifications** * Bachelor’s or Master’s degree in Marketing, Business Administration, Economics, or related fields. * Minimum 5 years of experience in product management, trade marketing, category management, or brand management within CE/AV, durable goods, or FMCG. * Proven track record in driving product launches, managing category performance, and leading cross-functional execution. * Strong understanding of Thai retail environment across Modern Trade, pure players, retailer.com, and online marketplaces. * Strong commercial acumen and understanding of pricing, promotion, and profitability drivers. * Highly analytical and able to translate market/consumer data into actionable insights. * Excellent project management skills with the ability to lead multiple initiatives simultaneously. * Creative, consumer-centric, and able to craft clear product stories. * Strong communication skills in both Thai and English. * High resilience, agility, and sense of urgency in a fast-paced market environment. * Proficiency in MS Office; familiarity with digital measurement tools is an advantage. * Please visit [Samsung membership](https://account.samsung.com/membership/pp) to see Privacy Policy, which defaults according to your location. You can change Country/Language at the bottom of the page. If you are European Economic Resident, please click [here](https://europe-samsung.com/ghrp/PrivacyNoticeforEU.html).