This role involves managing onsite agent processes and execution, including headcount planning, seller pitching, productivity optimization, cost management, and budgeting. The position also requires planning truck capacity based on forecasted order volume, analyzing post-campaign performance, and overseeing the end-to-end seller migration process. The candidate will track performance metrics to ensure alignment with OKRs and design initiatives to enhance seller experience and operational efficiency.
This role involves managing SPX's daily supply chain planning by forecasting demand using big data models and managing supply and capacity across teams. The position requires developing insights and strategies for the SPX Operations Team to solve problems related to supply chain planning, optimization, human resources, and cost. Additionally, the role entails managing cross-functional teams to ensure the stable growth of the SPX supply chain.
**Position Summary**
The Manager, CE AV Product Management is responsible for driving the growth, competitiveness, and long-term direction of the AV category in Thailand. This role shapes the local product strategy, leads cross-functional go-to-market execution, and ensures strong category performance across offline and online channels. The position requires strong business acumen, data-driven decision-making, and an ability to collaborate across multiple functions to deliver sustainable market share and profitability.
**Role and Responsibilities**
## **Key Responsibilities**
### **1. Product & Category Strategy**
* Develop and execute localized product strategies aligned with global direction and Thai market dynamics.
* Analyze consumer trends, competitor movements, pricing structures, and channel requirements to shape category roadmap.
* Identify portfolio gaps and recommend new models, specs, or assortment adjustments to strengthen market position.
### **2. Go-to-Market (GTM) & Launch Excellence**
* Lead end-to-end GTM planning and execution for new product launches, including positioning, messaging, training content, and retail readiness.
* Coordinate closely with Sales, Online Business, Marketing, and SCM teams to ensure a flawless launch process.
* Manage launch KPIs (sell-in, sell-through, awareness, premium mix) and initiate corrective actions where needed.
### **3. Marketing, Promotion, and Demand Generation**
* Develop annual/category marketing plans covering ATL, BTL, digital, and influencer activities.
* Design data-driven promotional schemes tailored for Modern Trade, pure players, marketplaces, and retailer.com.
* Collaborate with advertising/media agencies to deliver efficient campaigns that maximize ROI and category visibility.
### **4. Business & P&L Management**
* Manage category P&L view, including pricing, profitability, and marketing investment planning.
* Monitor weekly/monthly performance, sell-in/out trends, inventory, and competitive activities to drive corrective action.
* Support retail visibility, merchandising, and online content optimization to grow share—especially in premium AV segments.
### **5. Cross-functional Leadership & Operations**
* Lead cross-functional collaboration with Sales, SCM, Finance, Service, Retail Management, and HQ.
* Drive demand forecasting, SKU planning, and allocation strategies across channels.
* Influence decision-making internally by presenting clear insights, recommendations, and business cases.
### **6. Additional Duties**
* Perform other tasks assigned by the Manager or Head of PM, including support for strategic initiatives such as online channel acceleration or category expansion
**Skills and Qualifications**
## **Qualifications**
* Bachelor’s or Master’s degree in Marketing, Business Administration, Economics, or related fields.
* Minimum 5 years of experience in product management, trade marketing, category management, or brand management within CE/AV, durable goods, or FMCG.
* Proven track record in driving product launches, managing category performance, and leading cross-functional execution.
* Strong understanding of Thai retail environment across Modern Trade, pure players, retailer.com, and online marketplaces.
* Strong commercial acumen and understanding of pricing, promotion, and profitability drivers.
* Highly analytical and able to translate market/consumer data into actionable insights.
* Excellent project management skills with the ability to lead multiple initiatives simultaneously.
* Creative, consumer-centric, and able to craft clear product stories.
* Strong communication skills in both Thai and English.
* High resilience, agility, and sense of urgency in a fast-paced market environment.
* Proficiency in MS Office; familiarity with digital measurement tools is an advantage.
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True Digital Park, Sukhumvit 101, BangkokNot specified
**About the role:**
You will be responsible for driving user acquisition and engagement for our digital wallet and financial services platform. You will work closely with the product, marketing, and engineering teams to identify and prioritize growth opportunities, and develop and execute strategies to achieve our growth goals. You will be responsible for maintaining a deep understanding of our customers and their needs, and using this knowledge to inform product decisions.
**Job Description**
* Define and track key performance indicators (KPIs) for user acquisition and engagement, and use data to inform product and marketing decisions
* Develop and execute growth strategies, including product features, marketing campaigns, and partnerships
* Work closely with the product and engineering team (both internal and external) to implement growth features and optimizations
* Collaborate with the marketing/commercial team to develop and execute integrated campaigns that drive user acquisition and engagement
* Monitor and analyze user behavior and engagement, and use data to inform product decisions
* Continuously test and optimize growth strategies to improve performance
* Communicate progress and results to stakeholders and leadership team
**Requirements**
* 2-3+ years of experience in a growth or product management role
* Strong analytical skills and experience using data to inform decisions
* Understanding of computer science, data structure and algorithms
* Experience in digital product development and user acquisition and engagement
* Project management skills and ability to drive cross-functional teams
* Good communication and presentation skills
* Familiarity with mobile app and web analytics tools (Mixpanel and Braze would be a plus)
* Strong problem-solving skills and ability to think creatively
* Ability to work with engineers and to understand technical challenges
About the role
As a Finance Business Partner in our E-MarTech, you will serve as a key liaison between the finance department and other business units, providing financial insights and analysis to support strategic decision-making. This role involves collaborating with internal stakeholders, understanding business objectives, and contributing to financial planning and reporting
Job Description
* Collaborate with business unit leaders, including sales, marketing, and operations, to understand their financial needs and objectives.
* Provide financial analysis and insights to support business planning, budgeting, and forecasting, including external parties as requested on an ad-hoc basis.
* Work closely with the finance team and general manager to ensure accurate and timely financial reporting.
* Develop and maintain financial models to assess the financial impact of business decisions and strategies.
* Monitor key performance indicators (KPIs) and financial metrics to identify trends and areas for improvement.
* Collaborate on the development and implementation of financial strategies to optimize business performance.
* Conduct variance analysis and provide explanations for financial results compared to budget and forecasts.
* Support the development of business cases for new initiatives, projects, and investments.
* Collaborate with cross-functional teams to ensure financial considerations are integrated into decision-making processes.
Qualifications
* Bachelor’s degree in Finance, Accounting, or a related field. MBA or professional finance qualification is a plus.
* 5+ years of experience in finance, Audit, with a focus on financial analysis and business partnering.
* Strong financial modeling and analytical skills.
* Knowledge of financial reporting standards and regulatory compliance.
* Ability to translate financial data into actionable insights for non-finance stakeholders.
* Collaborative mindset with the ability to work effectively in cross-functional teams.
* Strategic thinking with a focus on aligning financial strategies with overall business objectives.
* Advanced proficiency in Microsoft Excel and financial modeling tools.
Location: True Digital Park, Bangkok
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get to Know Our Team:**
The Strategic Partnerships team is responsible for identifying, building, and scaling high-impact partnerships that expand Agoda’s reach, improve customer acquisition, and create long-term business value.
For the Indonesia and Singapore markets, Financial Institution (FI) partnerships represent a key strategic growth channel. This role will be responsible for developing and managing relationships with banks, card issuers, digital wallets, and other financial ecosystem partners to drive customer engagement, commercial growth, and mutually beneficial partnership outcomes.
You will work cross-functionally with teams across Commercial, Marketing, Product, Finance, Legal, Analytics, and Operations to bring partnership opportunities from idea to execution and optimization.
**The Opportunity:**
We are looking for a**Manager/Senior Manager, Strategic Partnerships**to lead Agoda’s FI partnership strategy and execution across Indonesia and Singapore, with ownership of a portfolio of priority financial institution partners and growth initiatives across both markets.
In this role, you will be responsible for identifying new partnership opportunities, managing key strategic accounts, negotiating commercial agreements, and driving performance across Agoda’s financial institution partnerships in both markets. You will help shape Agoda’s local partnership roadmap, unlock joint business opportunities, and ensure excellent execution of campaigns and initiatives with partners.
The ideal candidate brings strong partnership experience, sharp commercial judgment, analytical rigor, and the ability to influence internal and external stakeholders. This role requires someone who is highly strategic but also willing to work hands-on to deliver measurable outcomes.
**What You’ll Do:**
**Partnership Strategy**
* Define and drive Agoda’s FI partnership strategy for Indonesia & Singapore, aligned with market priorities and business growth objectives
* Identify, evaluate, and prioritize new partnership opportunities with banks, credit card issuers, payment platforms, loyalty programs, and other financial ecosystem players
* Build compelling partnership value propositions and business cases to secure internal alignment and partner buy-in
* Lead commercial discussions, negotiations, and contract execution with prospective and existing FI partners
**Account Management & Growth**
* Own and grow a portfolio of key FI partners in Indonesia & Singapore, ensuring strong relationship management and long-term strategic alignment
* Develop joint business plans with partners to drive customer acquisition, transaction growth, brand visibility, and partnership profitability
* Monitor partner performance and proactively identify growth levers, optimization opportunities, and operational improvements
* Ensure timely execution of campaigns, product integrations, and partner initiatives
**Cross-Functional Leadership**
* Collaborate with internal stakeholders across Marketing, Product, Analytics, Finance, Legal, and Operations to launch and scale partnership initiatives
* Translate partner needs into clear internal requirements and drive execution across multiple teams
* Influence decision-making through strong communication, stakeholder management, and data-backed recommendations
* Support process improvements, reporting frameworks, and operating models to improve scalability and partner experience
**Analytics & Optimization**
* Analyze partnership performance, customer behavior, campaign effectiveness, and commercial outcomes to generate actionable insights
* Use data to identify trends, optimize investment decisions, and improve partnership ROI
* Build business cases for new initiatives and present recommendations to senior stakeholders
* Track key success metrics and maintain clear visibility on pipeline, performance, and impact
**What You’ll Need to Succeed:**
**Experience**
* 7 – 10+ years of experience in strategic partnerships, account management, consulting, or a related commercial role
* Strong experience managing external partners and driving commercial outcomes in a fast-paced, data-driven environment
* Experience working with or within financial institutions, payment companies, loyalty ecosystems, or digital consumer platforms is highly preferred
* Experience in e-commerce, travel, fintech, payments, or internet platforms is a strong plus
* Proven track record of leading cross-functional initiatives from concept through execution
**Skills & Competencies**
* Strong commercial acumen with the ability to structure win-win partnerships and negotiate effectively
* Excellent analytical and problem-solving skills, with the ability to convert data into clear business insights and actions
* Strong project management capabilities with high attention to detail and ability to manage multiple priorities simultaneously
* Strong stakeholder management and communication skills, including experience influencing senior internal and external stakeholders
* Self-starter with a bias for action and ability to operate independently in an ambiguous environment
* Comfortable working hands-on while also thinking strategically
**Technical / Functional**
* Strong Excel and PowerPoint skills; experience with SQL, Tableau, or data visualization tools is a plus
* Ability to develop business cases, commercial models, and performance reporting frameworks
* Familiarity with campaign execution, co-marketing partnerships, loyalty mechanics, or payment-related partnership models is beneficial
**Language**
* Fluency in English is required, and fluency in Bahasa Indonesia is strongly preferred.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get to Know Our Team:**
The Strategic Partnerships team is responsible for identifying, building, and scaling high-impact partnerships that expand Agoda’s reach, improve customer acquisition, and create long-term business value.
For the Indonesia and Singapore markets, Financial Institution (FI) partnerships represent a key strategic growth channel. This role will be responsible for developing and managing relationships with banks, card issuers, digital wallets, and other financial ecosystem partners to drive customer engagement, commercial growth, and mutually beneficial partnership outcomes.
You will work cross-functionally with teams across Commercial, Marketing, Product, Finance, Legal, Analytics, and Operations to bring partnership opportunities from idea to execution and optimization.
**The Opportunity:**
We are looking for a Manager/Senior Manager, Strategic Partnerships to lead Agoda’s FI partnership strategy and execution across Indonesia and Singapore, with ownership of a portfolio of priority financial institution partners and growth initiatives across both markets.
In this role, you will be responsible for identifying new partnership opportunities, managing key strategic accounts, negotiating commercial agreements, and driving performance across Agoda’s financial institution partnerships in both markets. You will help shape Agoda’s local partnership roadmap, unlock joint business opportunities, and ensure excellent execution of campaigns and initiatives with partners.
The ideal candidate brings strong partnership experience, sharp commercial judgment, analytical rigor, and the ability to influence internal and external stakeholders. This role requires someone who is highly strategic but also willing to work hands-on to deliver measurable outcomes.
**What You’ll Do:**
**Partnership Strategy**
* Define and drive Agoda’s FI partnership strategy for Indonesia & Singapore, aligned with market priorities and business growth objectives
* Identify, evaluate, and prioritize new partnership opportunities with banks, credit card issuers, payment platforms, loyalty programs, and other financial ecosystem players
* Build compelling partnership value propositions and business cases to secure internal alignment and partner buy-in
* Lead commercial discussions, negotiations, and contract execution with prospective and existing FI partners
**Account Management & Growth**
* Own and grow a portfolio of key FI partners in Indonesia & Singapore, ensuring strong relationship management and long-term strategic alignment
* Develop joint business plans with partners to drive customer acquisition, transaction growth, brand visibility, and partnership profitability
* Monitor partner performance and proactively identify growth levers, optimization opportunities, and operational improvements
* Ensure timely execution of campaigns, product integrations, and partner initiatives
**Cross-Functional Leadership**
* Collaborate with internal stakeholders across Marketing, Product, Analytics, Finance, Legal, and Operations to launch and scale partnership initiatives
* Translate partner needs into clear internal requirements and drive execution across multiple teams
* Influence decision-making through strong communication, stakeholder management, and data-backed recommendations
* Support process improvements, reporting frameworks, and operating models to improve scalability and partner experience
**Analytics & Optimization**
* Analyze partnership performance, customer behavior, campaign effectiveness, and commercial outcomes to generate actionable insights
* Use data to identify trends, optimize investment decisions, and improve partnership ROI
* Build business cases for new initiatives and present recommendations to senior stakeholders
* Track key success metrics and maintain clear visibility on pipeline, performance, and impact
**What You’ll Need to Succeed:**
**Experience**
* 7 – 10+ years of experience in strategic partnerships, account management, consulting, or a related commercial role
* Strong experience managing external partners and driving commercial outcomes in a fast-paced, data-driven environment
* Experience working with or within financial institutions, payment companies, loyalty ecosystems, or digital consumer platforms is highly preferred
* Experience in e-commerce, travel, fintech, payments, or internet platforms is a strong plus
* Proven track record of leading cross-functional initiatives from concept through execution
**Skills & Competencies**
* Strong commercial acumen with the ability to structure win-win partnerships and negotiate effectively
* Excellent analytical and problem-solving skills, with the ability to convert data into clear business insights and actions
* Strong project management capabilities with high attention to detail and ability to manage multiple priorities simultaneously
* Strong stakeholder management and communication skills, including experience influencing senior internal and external stakeholders
* Self-starter with a bias for action and ability to operate independently in an ambiguous environment
* Comfortable working hands-on while also thinking strategically
**Technical / Functional**
* Strong Excel and PowerPoint skills; experience with SQL, Tableau, or data visualization tools is a plus
* Ability to develop business cases, commercial models, and performance reporting frameworks
* Familiarity with campaign execution, co-marketing partnerships, loyalty mechanics, or payment-related partnership models is beneficial
**Language**
* Fluency in English is required, and fluency in Bahasa Indonesia is strongly preferred.
As part of one Global Booking Holdings (BKNG) Treasury team, we are looking for a Treasury Specialist FX to strengthen our Bangkok Front Office FX team. This role combines hands-on FX execution with project delivery and cross-functional business partnering. You will support the day-to-day running of our Global FX hedging programs with increasing autonomy, and act as a trusted deputy to the Front Office FX, Liquidity and Investment lead on strategic initiatives.
You will execute trades across multiple group entities, strengthen controls and documentation, explain the drivers behind FX profit and loss to finance stakeholders, and represent Treasury in Product and Payments discussions. You will also take ownership of defined project workstreams, including preparation for our new B2B entity and Global TMS implementation, while contributing to BKNG-wide FX alignment with our Amsterdam colleagues.
**FX Execution & Daily Operations**
* Execute foreign exchange transactions across our Global BKNG entities to hedge FX exposures, fund and repatriate cash, and support dividend and intercompany payment flows.
* Manage daily hedging against FX exposures using Forward, NDFs, FX Swaps and options.
* Ensure trades are correctly captured in treasury and ERP systems and liaise with Middle Office to facilitate smooth settlement of all transactions.
**Controls, Documentation & Process**
* Maintain and enhance Global Treasury policies; contribute to control design and automation and align with BKNG FX standards.
**Reporting & FX P&L Communication**
* Develop a clear understanding of the drivers behind Agoda’s FX profit and loss and explain these to Treasury, Accounting, FP&A, and senior finance stakeholders.
**Business Partnering**
* Represent Treasury in cross-functional initiatives with Product, FinTech, and Payments—reviewing new features and payment flows for FX exposure, liquidity impact, and expected P&L effect and provide clear, concise Treasury input in product and commercial discussions.
* Partner with Accounting, Tax, Legal, Payments Operations, and Risk & Control to satisfy evolving business and regulatory requirements.
**Strategic Projects**
* Drive defined Treasury deliverables for the new B2B entity—banking footprint, payment and fund flows, hedging approach, and operational readiness—working proactively across Legal, Tax, Controllership, FinTech, and BKNG counterparts.
* Lead or co-lead additional BKNG Treasury projects as assigned, e.g., Global TMS program, work regularly with BKNG FX colleagues in Amsterdam and across the Group to align hedging standards, documentation, and execution practices.
**Banking Relationships**
* Manage relationships with FX banking partners including performance assessment and periodic pricing and volume reviews
* Contribute to bank onboarding, ISDA/CSA setup, due diligence, monitoring & compliance and support on satisfying banking and regulatory requirements (e.g., EMIR, ISDA)
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get To Know Our Team:**
Strategic Partnerships is a team of creative entrepreneurs that develop solutions for Agoda’s non-accommodation partners and promote Agoda’s top and bottom-line growth. We design tailored business and product solutions with our partners and help them generate measurable value. Members of our team are empowered and supported to grow their market(s) or accounts. We develop win-win relationships and leverage Agoda’s unique accommodations portfolio and tech solutions to bring our partners the advantages they seek. Utilizing our strong brand and resources, we build new channels to increase the visibility of Agoda, introduce more travelers to our great products and service and deliver significant revenues to the overall business.
**The Opportunity:**
We are seeking a Senior Manager, Commercial Excellence to join our Financial Institutions (FI) Vertical within the Strategic Partnerships team, supporting commercial excellence and driving growth across Agoda’s Financial Institutions portfolio.
In this role, you will be at the forefront of commercial analytics and FI-focused project management, combining sharp analytical capabilities with strong commercial judgment to support strategic decision-making across our FI partnerships, spanning banks, card schemes, and wallet partners.
You will need to bring a strong analytical and commercial acumen, coupled with structured problem-solving discipline, project management rigor, and attention to detail. A key part of this role is your ability to act as a strategic bridge across commercial, product, operations, and FinTech teams, translating data-driven insights into measurable business outcomes and influencing cross-functional stakeholders at all levels.
**What You’ll Do:**
**Commercial analytics**
* Own strategic and performance analysis for FI partners across growth, funnel, commercial performance, and profitability, and translate insights into clear recommendations and portfolio priorities
* Build and maintain dashboards, recurring reporting, KPI frameworks, and business review materials to improve visibility, decision-making, and performance management
* Lead deep dives to identify performance drivers, diagnose gaps, evaluate market opportunities, and develop business cases, commercial models, and go-to-market recommendations
* Support action planning and impact tracking against commercial targets, particularly in areas of underperformance or strategic focus
* Partner with cross-functional teams to turn analytical insights into business actions and improve reporting quality, analytical rigor, and fact-based decision-making across the FI organization
**FI Project Management**
* Lead or coordinate key FI initiatives from scoping and planning through execution tracking, stakeholder alignment, and leadership updates
* Drive cross-functional delivery across commercial, product, finance, legal, operations, FinTech, and marketing teams to support initiatives involving banks, card schemes, and wallets
* Establish workplans, timelines, governance, and tracking mechanisms, while managing milestones, dependencies, risks, and issue resolution across FI initiatives
* Act as a central coordinator across FI workstreams, aligning business priorities, analytical insights, and execution plans to drive measurable outcomes
* Support special projects and help build scalable processes and best practices for how FI initiatives are prioritized, managed, and reviewed
**Scope / impact**
* High-impact role at the intersection of strategy, analytics, and commercial execution
* Direct influence on FI vertical growth, partner performance, and prioritization decisions
* Strong exposure to senior stakeholders and cross-functional leadership teams
* Opportunity to shape the commercial excellence agenda, including how performance is measured, managed, and improved
**Required Qualifications:**
* 7+ years of relevant experience in commercial analytics, strategy, project management, consulting, revenue optimization, performance management, or similar fields
* Strong analytical and problem-solving skills, with the ability to structure ambiguity, derive insight from data, and translate analysis into actionable business recommendations
* Strong commercial acumen and business judgment, with a clear understanding of how analysis informs growth, prioritization, and financial outcomes
* Proven ability to influence or lead cross-functional initiatives, manage stakeholders, and drive execution in complex and ambiguous environments
* Experience developing business cases, performance frameworks, and executive-ready recommendations
* Excellent communication skills, including the ability to influence senior stakeholders and present complex ideas in a clear, concise, and compelling way
* High ownership, attention to detail, and strong execution discipline
**Preferred Qualifications:**
* Experience with SQL, BI tools, or data visualization tools is strongly preferred
* Experience leading cross-functional initiatives from insight generation through execution and impact tracking
* International or regional experience in a matrix organization is advantageous
* Experience in OTA,e-commerce,financial institutions, payments, loyalty, travel, e-commerce, fintech, strategic partnerships,or other highly data-driven consumer industries
* Experience working with partner-facing commercial teams and translating commercial needs into analytical solutions
* Advanced Excel and PowerPoint skills; ability to build structured presentations for senior leadership
* Experience managing or mentoring team members is a plus
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get to Know Our Team:**
The Strategic Partnerships team is responsible for identifying, building, and scaling high-impact partnerships that expand Agoda’s reach, improve customer acquisition, and create long-term business value.
For the Indonesia and Singapore markets, Financial Institution (FI) partnerships represent a key strategic growth channel. This role will be responsible for developing and managing relationships with banks, card issuers, digital wallets, and other financial ecosystem partners to drive customer engagement, commercial growth, and mutually beneficial partnership outcomes.
You will work cross-functionally with teams across Commercial, Marketing, Product, Finance, Legal, Analytics, and Operations to bring partnership opportunities from idea to execution and optimization.
**The Opportunity:**
We are looking for a**Manager/Senior Manager, Strategic Partnerships**to lead Agoda’s FI partnership strategy and execution across Indonesia and Singapore, with ownership of a portfolio of priority financial institution partners and growth initiatives across both markets.
In this role, you will be responsible for identifying new partnership opportunities, managing key strategic accounts, negotiating commercial agreements, and driving performance across Agoda’s financial institution partnerships in both markets. You will help shape Agoda’s local partnership roadmap, unlock joint business opportunities, and ensure excellent execution of campaigns and initiatives with partners.
The ideal candidate brings strong partnership experience, sharp commercial judgment, analytical rigor, and the ability to influence internal and external stakeholders. This role requires someone who is highly strategic but also willing to work hands-on to deliver measurable outcomes.
**What You’ll Do:**
**Partnership Strategy**
* Define and drive Agoda’s FI partnership strategy for Indonesia & Singapore, aligned with market priorities and business growth objectives
* Identify, evaluate, and prioritize new partnership opportunities with banks, credit card issuers, payment platforms, loyalty programs, and other financial ecosystem players
* Build compelling partnership value propositions and business cases to secure internal alignment and partner buy-in
* Lead commercial discussions, negotiations, and contract execution with prospective and existing FI partners
**Account Management & Growth**
* Own and grow a portfolio of key FI partners in Indonesia & Singapore, ensuring strong relationship management and long-term strategic alignment
* Develop joint business plans with partners to drive customer acquisition, transaction growth, brand visibility, and partnership profitability
* Monitor partner performance and proactively identify growth levers, optimization opportunities, and operational improvements
* Ensure timely execution of campaigns, product integrations, and partner initiatives
**Cross-Functional Leadership**
* Collaborate with internal stakeholders across Marketing, Product, Analytics, Finance, Legal, and Operations to launch and scale partnership initiatives
* Translate partner needs into clear internal requirements and drive execution across multiple teams
* Influence decision-making through strong communication, stakeholder management, and data-backed recommendations
* Support process improvements, reporting frameworks, and operating models to improve scalability and partner experience
**Analytics & Optimization**
* Analyze partnership performance, customer behavior, campaign effectiveness, and commercial outcomes to generate actionable insights
* Use data to identify trends, optimize investment decisions, and improve partnership ROI
* Build business cases for new initiatives and present recommendations to senior stakeholders
* Track key success metrics and maintain clear visibility on pipeline, performance, and impact
**What You’ll Need to Succeed:**
**Experience**
* 7 – 10+ years of experience in strategic partnerships, account management, consulting, or a related commercial role
* Strong experience managing external partners and driving commercial outcomes in a fast-paced, data-driven environment
* Experience working with or within financial institutions, payment companies, loyalty ecosystems, or digital consumer platforms is highly preferred
* Experience in e-commerce, travel, fintech, payments, or internet platforms is a strong plus
* Proven track record of leading cross-functional initiatives from concept through execution
**Skills & Competencies**
* Strong commercial acumen with the ability to structure win-win partnerships and negotiate effectively
* Excellent analytical and problem-solving skills, with the ability to convert data into clear business insights and actions
* Strong project management capabilities with high attention to detail and ability to manage multiple priorities simultaneously
* Strong stakeholder management and communication skills, including experience influencing senior internal and external stakeholders
* Self-starter with a bias for action and ability to operate independently in an ambiguous environment
* Comfortable working hands-on while also thinking strategically
**Technical / Functional**
* Strong Excel and PowerPoint skills; experience with SQL, Tableau, or data visualization tools is a plus
* Ability to develop business cases, commercial models, and performance reporting frameworks
* Familiarity with campaign execution, co-marketing partnerships, loyalty mechanics, or payment-related partnership models is beneficial
**Language**
* Fluency in English is required, and fluency in Bahasa Indonesia is strongly preferred.
