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(Strategic) Project Manager – B2B Partnership & Automation – Customer Experience Group

Agoda

This role sits in Agoda's B2B Partnerships and Automation team within the Customer Experience Group's Global Service Verticals. The Project Manager will lead and contribute to strategic projects, working with senior stakeholders across the organization to plan, coordinate, and execute key initiatives, including setting objectives, managing timelines, mitigating risks, and ensuring deliverables are met on time and within scope. The position involves acting as a central point of contact between departments and Booking Holdings brands, supporting Directors with Board materials and strategy articulation, and tracking performance against key metrics. Candidates need a Bachelor's degree, 4-6 years of relevant experience in strategy consulting or a tech company, strong analytical and communication skills, and proven cross-functional collaboration abilities. Knowledge of SQL/Tableau is a plus.

T&T Consultant - Deloitte Digital (Customer Intelligence) - TH

Deloitte

Deloitte is hiring a Consultant-level Customer Intelligence Engineer in Bangkok to work within Deloitte Digital, focusing on customer experience. The role involves hands-on development of AI-powered customer intelligence systems such as personalization engines, advanced chatbots, sentiment analysis tools, and customer journey optimizers, contributing to technical architecture and implementing advanced AI patterns like RAG, Agentic Architectures, and Function/Tool Calling. The consultant will collaborate with client stakeholders, designers, and strategists, prototype solutions, evaluate AI models, and ensure quality through rigorous testing. Requirements include expert proficiency in Python or Node.js, experience with Docker, CI/CD, LLM provider APIs, and frameworks such as LangChain or LlamaIndex, plus strong communication and problem-solving skills.

Customer Manager - Makro Body & Face at Unilever

Unilever

This role involves developing strategic business plans and joint plans for specific categories and customers. The position requires collaborating with Category and Channel Teams to create integrated promotional plans and managing customer promotion investments. The employee will act as an ambassador for Unilever, participating in account manager meetings to find business solutions. Key duties include negotiating trade terms and funding, managing customer investments, and delivering on agreed plans to achieve objectives like Net new items, Share of basket, and Distribution.

Customer Support Manager - Makro Body & Face at Unilever

Unilever

This role involves developing customer strategic business plans and joint business plans in collaboration with Category and Channel Teams. The position focuses on managing integrated promotional plans, trade terms, and investments to drive sales performance. The manager acts as an ambassador between Unilever and the customer, ensuring consistent business reviews and data analysis to support growth objectives.

Associate Director - Strategic Projects, White Label, Customer Experience Group (Based in Bangkok, Thailand | Relocation Provided) - Careers at Agoda

Agoda

This Associate Director role leads the project management team for the B2B Partnerships and Automation team within the Customer Experience Group. The position involves setting direction and raising delivery standards for a portfolio covering automation, AI, and tooling that improve customer and agent experience, as well as process optimization across the post-booking journey. The role requires combining strategic problem solving, hands-on data-driven execution, and senior stakeholder management to translate business needs into deliverable work. The team drives end-to-end customer experience and process improvements, scaling impact through automation, AI, and tooling across customer-facing and agent-facing journeys.

Customer Engineer, AI, Google Cloud (Thai, English)

Google

This role partners with technical sales teams to differentiate Google Cloud for customers. The Customer Engineer acts as a technical expert to accelerate technical wins and adoption of specialized workloads. Responsibilities include writing code, developing prototypes, and demos to promote solutions. The position requires solving AI-centered customer issues and providing feedback to influence product development. The role blends sales skills with technical engagement to prove the value of the Google Cloud portfolio.

T&T Manager - Customer Strategy & Design - Japanese Client Services - SEA

Deloitte

This role focuses on supporting marketing strategies for Japanese companies in Southeast Asia, a region with a population of 700 million and increasing investment appetite. The position involves moving beyond simple product sales to developing customer retention strategies, long-term relationships, peripheral services, and brand strategies. It requires managing projects in a mixed team of local and Japanese Client Services members, utilizing deep knowledge in Customer & Marketing Technology, Digital Customer, and Marketing & Customer Experience. The role demands leadership in strategy formulation, SI, and change management, specifically addressing the diverse consumer behaviors across Southeast Asian markets.

Head of Scaled Business Sales, Google Customer Solutions

Google

This role involves managing business engagements with Google's small and medium-sized business (SMB) advertisers. The position focuses on owning and strengthening executive-level client relationships while providing business growth strategy consultation. The role requires leading and coaching a team of account managers to engage with senior stakeholders at top clients. The candidate will partner with cross-functional teams to drive the success of the overall Engage segment.

Customer Support Manager - Central Food Wholesales

Unilever

This role is part of Unilever Food Solutions, focusing on Free Chefs to love what they do. The position acts as a key link between Unilever, wholesalers, distributors, and foodservice operators. The primary objective is to drive sustainable sales growth and market share expansion across Central Food Wholesale accounts. The role involves managing assigned accounts, executing category and promotional plans, and ensuring excellent in-store execution. Key activities include building strong relationships with decision makers, conducting business reviews, and supporting Joint Business Planning. The position also requires working with distributor sales teams, monitoring market trends, and preparing sales forecasts.