Head of Scaled Business Sales, Google Customer Solutions

This role involves managing business engagements with Google's small and medium-sized business (SMB) advertisers. The position focuses on owning and strengthening executive-level client relationships while providing business growth strategy consultation. The role requires leading and coaching a team of account managers to engage with senior stakeholders at top clients. The candidate will partner with cross-functional teams to drive the success of the overall Engage segment.

Deliver business growth, engagement and client satisfaction for a portfolio of GCS-managed engage advertisers. Manage and strengthen executive-level client relationships through key meetings, business reviews and speaking engagements. Recruit, retain, and lead the team of GCS Account Strategists and accelerated growth strategists. Lead and coach a sales team and help them engage with stakeholders across GCS customers and agencies. Partner closely with cross-functional teams (Agency, gTech, Marketing, PSA, and International Growth).

Bachelor's degree or equivalent practical experience. Ability to model and coach sales behaviors including C-level engagement, effective questioning, objection handling, competitive selling, and building pipeline. Ability to influence and lead. Ability to develop and deliver business strategies and relationships sustainable in the short- and long-term. Ability to speak and write in English fluently. Excellent problem-solving skills to assess performance and develop actionable insights.