At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** This position is located in Bangkok, Thailand. Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Thailand identified as a key growth market, we are expanding our commercial team to capture this opportunity. **The Opportunity:** As the Senior Lead for Flights in Thailand, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. You’ll operate with end-to-end ownership of the Thailand market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. **What You’ll Do:** * Set the strategy: define and execute market strategies for Thailand, balancing growth, profitability, and long-term competitive positioning. * Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. * Be the market voice: Act as the go-to expert on Thailand aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. * Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. * Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. * Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. * Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. **What You’ll Bring:** * 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Thailand highly preferred). * Proven track record of delivering growth through partnerships, negotiations, and strategy execution. * Commercial acumen with the ability to balance short-term results and long-term market building. * Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. * Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. * Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. * Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
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About Agoda At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Get To Know Our Team: This position is located in Bangkok, Thailand. Agoda launched Flights in 2019 and is now scaling rapidly to become a leading Flights OTA across APAC. With Thailand identified as a key growth market, we are expanding our commercial team to capture this opportunity. The Opportunity: As the Senior Manager for Flights in Thailand, you will play a pivotal role in shaping Agoda’s market presence, driving partner strategy, and building the foundations for long-term success. This is a high-impact, highly visible role at the intersection of commercial negotiations, strategic partnerships, and cross-functional leadership. You’ll operate with end-to-end ownership of the Thailand market: identifying and closing new partnerships, optimizing performance with existing partners, and ensuring Agoda delivers unmatched value to travelers and suppliers alike. While this is an individual contributor role, you will function as Agoda’s commercial face in-market, working directly with C-level executives of our partners, supported by global teams across Product, Marketing, Finance, Legal, and more. This is a rare opportunity to join a start-up within a global leader, with the autonomy to move fast, take bold bets, and directly shape Agoda’s Flights success story. What You’ll Do: * Set the strategy: define and execute market strategies for Thailand, balancing growth, profitability, and long-term competitive positioning. * Lead commercial negotiations: Own pricing, availability, and commercial terms with airline partners to maximize Agoda’s competitiveness. * Be the market voice: Act as the go-to expert on Thailand aviation and online travel, sharing insights with internal teams and shaping Agoda’s product and growth strategy. * Deliver partner success: Build deep, trusted executive-level relationships with suppliers, driving joint initiatives that enhance distribution, revenue, and customer experience. * Drive execution excellence: Ensure partners’ day-to-day needs are met by collaborating with Agoda’s regional supply teams, operations, and product specialists. * Analyze and optimize: Use data and insights to drive decision-making, identify opportunities, test solutions, and iterate quickly. * Innovate at scale: Conceptualize and launch new commercial models, distribution initiatives, and customer-facing features that unlock growth. What You’ll Bring: * 5+ years of experience in the Flights / OTA / airline industry with strong exposure to commercial negotiations, distribution, and market strategy (experience in Thailand highly preferred). * Proven track record of delivering growth through partnerships, negotiations, and strategy execution. * Commercial acumen with the ability to balance short-term results and long-term market building. * Strong executive presence and communication skills in English; able to manage complex conversations at senior levels. * Entrepreneurial mindset with hands-on execution capabilities and comfort operating in fast-moving, ambiguous environments. * Analytical rigor; demonstrated ability to use data to shape decisions and influence stakeholders. * Experience developing and executing end-to-end business plans that cut across commercial, operational, legal, and marketing dimensions. Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. THIS ROLE IS BASED IN BANGKOK, THAILAND (RELOCATION PROVIDED) **Get to Know our Team:** The Supply Analytics team delivers data-driven insights and decision support to optimize Agoda’s supply ecosystem. We analyze partner and marketplace dynamics, build forecasts and models, run experiments, and create scalable dashboards and data products that power strategic direction and operational execution. We bring value through rigorous analyses and pragmatic, measurable recommendations that help Supply, Product and other teams prioritize work and drive impact. Our work improves inventory quality, partner economics, and the long-term health and growth of Agoda. **The Opportunity:** We are seeking a Manager/Senior Manager to lead strategic and operational initiatives that create both growth and efficiency for the Supply department. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations. **In this Role, you’ll get to:** * **General:**This role is a blend of hands on ‘in the business’ and executive level ‘on the business’ work. To succeed you will enjoy rolling up your sleeves, leading a team and contributing to strategy. * **Project Delivery:**Manage, standardize & validate the structure of business cases for product development, headcount, engineering resources, budgets, general strategic & roadmap prioritization. * **Experimentation:**Define success, measure / validate experiments and help ingrain an experimental mindset within the teams. * **Forecasting and Insights:**Provide a macro-led business intelligence view to the organization to prevent missed opportunities, surmount obstacles at all organizational levels and drive commercial behaviors. * **Analytics & Alerts:**Quantitative analysis, data mining and presentation of business metrics; identify drivers and build an end-to-end communication framework based on business value, effort and urgency. * **Process Improvement:**Work with all teams to drive inter- and intra- departmental efficiencies, optimize processes and prioritize system enhancements. * **Reporting:**Build dashboards, internal / external reports and present key datasets to enable all team members to efficiently and effectively monitor performance and prioritize their efforts. * **Leadership:**Lead a small team of experts to deliver the above functions and be excited by the challenge of mentoring team members across the chain and connectivity teams. **What you’ll Need to Succeed:** * 5+ years of leadership experience in analytics/data science/insights/strategy * 2+ years’ experience leading analytics, operational, product or other technical teams * Expert domain of data analysis and data visualization tools and software such as Excel, SQL, Tableau, Python, R, or similar * Strong statistical modelling and machine learning knowledge * Strong experience in finding data insights and provide business recommendation to the business * Excellent communicator with superior written, verbal, presentation and interpersonal communication skills. * Ability to multi-task, prioritize and coordinate resources. * Strong program/project management experience. * Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance) * Experience in articulating strategic issues and negotiating with C-level executives – experience in leading strategy consulting projects a plus * People management – track record of developing stars * Ability and willingness to drive projects independently, working efficiently to deliver results rapidly and engaging the relevant stakeholders throughout the process **It’s Great if you Have:** * Master’s degree in statistics, economics, mathematics or similar discipline * Experience in conducting A/B testing experimentation * Travel industry / e-commerce / tech / consulting experience #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
Agoda's Platform team seeks a Staff Software Engineer to build mission-critical systems serving millions of users. The role involves designing and maintaining platforms and data pipelines, boosting system performance, and fostering cross-functional collaboration. Candidates will own the full product lifecycle, from business requirements to CI/CD and monitoring. The position requires 8+ years of experience with performance-critical applications in Scala, Java, or Kotlin, strong RDBMS knowledge, and the ability to direct significant company-wide projects.
This role involves managing onsite agent processes and execution, including headcount planning, seller pitching, productivity optimization, cost management, and budgeting. The position also requires planning truck capacity based on forecasted order volume, analyzing post-campaign performance, and overseeing the end-to-end seller migration process. The candidate will track performance metrics to ensure alignment with OKRs and design initiatives to enhance seller experience and operational efficiency.
The Technical Specialist provides Level 2 technical support and operational maintenance for hardware, infrastructure, and end-user computing environments. The role ensures the availability, stability, and security of IT infrastructure and workplace services across the organization. Responsibilities include troubleshooting hardware, software, and network incidents, supporting workplace technologies like endpoints and printers, and coordinating escalations with global teams. The position requires a Bachelor's degree in Computer Science or related fields and 3-5 years of experience in IT Infrastructure, Hardware Support, or IT Operations.
This role is part of the People Help Desk team, supporting Level 1 service requests from employees. The analyst serves as the first point of contact for inquiries via email, chat, and Zendesk. Responsibilities include managing the help desk queue, diagnosing and categorizing requests, executing routine transactions, and maintaining the knowledge base. The position requires identifying patterns in tickets to recommend process improvements and communicating with empathy to ensure a positive employee experience. The role involves exposure to various HR domains such as HRIS data, onboarding, benefits, and time & attendance.
This role involves partnering with HRBPs and business leaders to analyze talent needs and connect priorities with business goals. The consultant will support performance management, talent reviews, succession planning, and career development. Responsibilities include using data to identify talent patterns, preparing analysis on workforce trends, and facilitating evidence-based discussions. The position requires a strategic mindset to design and improve talent practices and tools.
This role is based in Bangkok and involves partnering with HR Business Partners and business leaders to analyze talent needs and support effective people decisions. The consultant will contribute to performance management, talent reviews, succession planning, and organizational design. The position requires using data to identify talent patterns and risks, facilitating discussions with stakeholders, and developing practical guidance for talent processes.
This role involves partnering with HRBPs and business leaders to analyze talent needs and connect priorities with business goals. The consultant will support performance management, talent reviews, succession planning, and organizational design. Key duties include using data to identify talent patterns, preparing analysis on workforce trends, and facilitating evidence-based discussions to drive organizational effectiveness.