This role focuses on maintaining and updating employee data within the HRIS system to ensure high accuracy and strict compliance during onboarding processes. The position involves performing change management activities, including user training and the creation of training materials, alongside routine data audits and mass uploads to guarantee data integrity across all HR modules. You will ensure that all HRIS operations adhere to local laws, company policies, and data privacy regulations while collaborating with cross-functional teams to align system capabilities with business needs.

This role is part of the People Help Desk team, supporting Level 1 service requests from employees. The analyst serves as the first point of contact for inquiries via email, chat, and Zendesk. Responsibilities include managing the help desk queue, diagnosing and categorizing requests, executing routine transactions, and maintaining the knowledge base. The position requires identifying patterns in tickets to recommend process improvements and communicating with empathy to ensure a positive employee experience. The role involves exposure to various HR domains such as HRIS data, onboarding, benefits, and time & attendance.

We are seeking a People Technology Security Specialist to strengthen the security framework across our People Team platforms. This role focuses on ensuring secure access and data governance within Workday (HRIS), while supporting related systems such as Greenhouse (ATS), Zendesk, and Tableau. You will collaborate closely with IT Security, internal and external audit teams, the Data Privacy team, and the Employee Relations team to drive ongoing improvements to our security framework. This position involves supporting employee and candidate-related audits, ensuring compliance with GDPR and other data protection regulations, and broadening your expertise across the functional aspects of People systems. In this role, you will take ownership of the security architecture for the People Team across all platforms, including Workday, Greenhouse, Zendesk, and Tableau. You will design, implement, and maintain secure access controls, role-based permissions, and cross-platform security standards. You will also lead efforts to continuously improve people data handling workflows by identifying process gaps, implementing best practices, and leveraging technology to optimize efficiency and data integrity. Additionally, you will support, mentor, and potentially lead junior team members, fostering a growth mindset and driving a culture of continuous improvement.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. We are looking for a Junior Project Manager to support Workday data migration and acquisition projects. You do not need previous Workday experience. We will provide training and support. You will help coordinate activities, track deadlines,maintain project documentation, and work with HR, IT, Payroll, Finance, vendors, and other stakeholders to ensure employee data is prepared and migrated accurately. In this role, you will: * Support Workday data migration projects from planning through go-live. * Help collect, review, clean, and validate employee data. * Maintain project plans, timelines, action logs, risk logs, and issue trackers. * Coordinate meetings and follow up on agreed actions. * Support data mapping and identify missing or incorrect information. * Help coordinate testing and track data issues and defects. * Support cutover planning and go-live activities. * Assist with post-go-live support and issue tracking. * Prepare meeting notes, status updates, presentations, and project documentation. * Work with stakeholders from HR, HRIS, IT, Payroll, Finance, vendors, and acquired companies. * Support user communications, training materials, FAQs, and other change activities. * Help document lessons learned and improve project processes. What You’ll Need * 1–3 years of experience in project coordination, HR, IT, business operations, data administration, or a related area. * Good organizational and time-management skills. * Strong attention to detail. * Experience tracking tasks, deadlines, and project activities. * Comfortable working with spreadsheets and structured data. * Good written and verbal communication skills. * Ability to work with different teams and follow up on actions. * Ability to manage multiple priorities. * Willingness to learn Workday and HR technology. * Bachelor’s degree in Business, HR, IT, or a related field, or equivalent experience. * Fluency in English. It’s Great If You Have * Experience supporting a project, system implementation, acquisition, or process improvement initiative. * Experience with employee data, HR systems, payroll, or reporting. * Experience using Excel, Google Sheets, Jira, Asana, or similar tools. * Interest in Workday,data migration, and People Technology. * Experience working with international teams or external vendors.

You will lead Agoda’s employee-facing People service delivery model, overseeing the People Help Desk, Tier 0 self-service foundations, and Global People Relations Services. This role requires shaping how employees and managers access support across a wide range of People topics, from day-to-day HR questions to complex and sensitive employee matters. You will own the effectiveness of the People support model, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in the city. You will lead the People Services & Help Desk team to deliver high-quality, consistent, and empathetic Tier 1 support across core HR topics. You will also lead the Global People Relations Services team, ensuring high-quality and well-governed support across complex employee matters such as performance concerns, misconduct, grievances, and disciplinary actions. Your work will directly influence employee experience, manager effectiveness, and the evolution of the People function as Agoda grows globally.

You will lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role responsible for shaping how employees and managers access support across a wide range of People topics—from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This role involves leading teams responsible for Tier 1 Help Desk services, Tier 0 self-service and knowledge foundations, and Global People Relations Services. You will establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. This position is based in Bangkok, and Agoda provides relocation support for successful candidates who are not currently located in Bangkok.

You will lead Agoda’s employee-facing People service delivery model across People Help Desk / Tier 1 support, Tier 0 / self-service foundations, and Global People Relations Services. This is a key leadership role responsible for shaping how employees and managers access support across a wide range of People topics—from day-to-day HR questions and lifecycle support to more complex and sensitive employee matters requiring specialist intervention. You will own the effectiveness of Agoda’s People support model from the employee and manager perspective, ensuring it is clear, trusted, scalable, and increasingly insight-driven. This position is based in Bangkok, with relocation support provided for successful candidates not currently located in Bangkok. The role requires a leader who combines strong service delivery and operational leadership with sound judgment, systems thinking, and the ability to build a modern, scalable People support model in a global, fast-moving organization. You will lead the teams responsible for People Help Desk / Tier 1 services, Tier 0 / self-service and knowledge foundations, and Global People Relations Services, including case governance and specialist support for complex employee relations matters. You will establish strong service principles, operating rhythms, and leadership across the teams responsible for day-to-day People support and complex employee issue resolution. You will also enable digital, conversational, and AI-supported service delivery, partnering with Product, Tech, Systems, and Data teams to improve People support platforms, workflows, and user journeys across self-service and case management.

Join KBTG, the technology arm of KBank, to drive data-driven HR initiatives that enhance workforce planning and talent development. You will be responsible for maintaining and validating employee data, analyzing HR metrics to generate actionable business insights, and supporting compensation & benefits processes. This role involves translating business requirements into technical specifications, monitoring data quality, and supporting HR system enhancements and user training. You will work closely with internal teams to resolve data issues and identify opportunities to optimize HR processes and data management strategies. As an HR Specialist focusing on C&B and Data Analytics, you will play a key role in supporting salary reviews, benchmarking, and reporting. You will also contribute to the successful rollout of HR systems and ensure smooth user adoption through training and UAT support. This hybrid position offers the opportunity to work on impactful projects within a world-class fintech environment.

Join KBTG, the technology arm of KBank, to drive data-driven HR initiatives that empower workforce planning and talent development. You will be responsible for maintaining and validating critical employee data, including skills, HR records, and compensation information. The role involves analyzing HR metrics to generate actionable business insights through reports and dashboards, while also supporting the end-to-end compensation and benefits lifecycle. Additionally, you will collaborate with internal teams to ensure data quality and support system enhancements, user training, and system rollouts. This position requires a strong blend of HR expertise and technical proficiency. You will translate complex business requirements into clear technical specifications for HR systems and actively participate in User Acceptance Testing (UAT). The role demands a proactive approach to identifying process improvements and managing stakeholder relationships across the organization.