The Technical Specialist provides Level 2 technical support and operational maintenance for hardware, infrastructure, and end-user computing environments. The role ensures the availability, stability, and security of IT infrastructure and workplace services across the organization. Responsibilities include troubleshooting hardware, software, and network incidents, supporting workplace technologies like endpoints and printers, and coordinating escalations with global teams. The position requires a Bachelor's degree in Computer Science or related fields and 3-5 years of experience in IT Infrastructure, Hardware Support, or IT Operations.

This role is based in Bangkok and involves partnering with HR Business Partners and business leaders to analyze talent needs and support effective people decisions. The consultant will contribute to performance management, talent reviews, succession planning, and organizational design. The position requires using data to identify talent patterns and risks, facilitating discussions with stakeholders, and developing practical guidance for talent processes.

Agoda is hiring a Senior Consultant, People Development & Performance in Bangkok, within the People and Organization Development team. The role supports talent development, performance management, and organizational capability from individual and team level through to enterprise level, working with HRBPs and business leaders to analyze talent needs and connect talent priorities with business needs. Duties include coordinating the performance management process, using people and business data to identify talent patterns, risks, and opportunities, preparing analysis on talent pipelines, succession, performance outcomes, and workforce trends, supporting design and delivery of talent practices and tools, and facilitating talent and performance discussions. Requirements include 5+ years in consulting or talent management, strong project management, and data-driven analysis skills.

This internship role focuses on managing content for TikTok and Instagram accounts, including planning, shooting, voiceover, editing, and captioning. The position also involves organizing employer branding and personnel marketing events, coordinating with HR teams across Bangkok and Rayong, and supporting external stakeholders. Additionally, the intern will assist with HR administrative tasks, such as processing medical claims, and contribute to HR digitalization initiatives using Power Automate and Power BI.

Agoda Finance doesn’t sit on the sidelines. We sit at the table where decisions get made — and we make sure those decisions are backed by the sharpest financial thinking in the room. We’re looking for someone who sees a set of financials and immediately asks “what does this tell us, and what should we do about it?” Someone who can walk into a room of senior stakeholders, command their attention, and translate complex financial realities into clear, compelling narratives that drive action. If you’ve spent your career building something — better processes, stronger controls, smarter reporting — and you’re ready to do it at scale, across borders, and at one of Asia’s most dynamic tech companies, this is your seat. **In This Role, You’ll Get To** **International Financial Reporting** * Lead financial reporting across multiple jurisdictions — owning the numbers, the narrative, and the decisions that follow. Be the go-to voice for financial performance analysis that shapes how Agoda’s leadership thinks about the business. Partner directly with Booking Holdings and affiliated global brands on cross-entity financial matters. **Build What Doesn’t Exist Yet** * Take the lead on high-impact finance projects — new payment methods, new product launches, new market entries. Design the data flows, workflows, and control frameworks that will underpin Agoda’s next chapter. Drive UAT, post-go-live monitoring, and continuous improvement — from concept to execution. **Controls & Compliance That Actually Work** * Own the internal control environment across jurisdictions — SOX, Anti-Corruption, Corporate Policy — not as a checkbox exercise, but as a genuine competitive advantage. Oversee reconciliations across all significant balance sheet accounts and ensure exceptions are surfaced, understood, and resolved. Translate accounting policy into practical, operational guidance that teams can actually use. **Tax Intelligence** * Navigate corporate income tax, withholding tax, and indirect tax obligations across the countries where Agoda operates. Equip the Tax team with the precise, timely information they need to stay compliant and ahead of risk. **Lead, Develop, Elevate** * Build a team that’s better because of you — through coaching, mentorship, and setting a standard of excellence. Create an environment where smart people are challenged, supported, and growing. **What You’ll Need to Succeed** * **15+ years**of progressive finance and accounting experience, including meaningful time at management level. A track record of**owning financial reporting end-to-end**— not just producing it, but improving it. Deep fluency in**local GAAP and/or US GAAP**, internal controls, and multi-jurisdictional compliance. The ability to**lead through complexity**— across teams, time zones, and competing priorities. Exceptional communication skills — you can present to a CFO and coach a junior analyst in the same afternoon. Advanced Excel skills and comfort working in a data-rich environment. A**Bachelor’s or Master’s degree**in Accounting or Finance. **It’s Great If You Have** * Professional accounting qualification such as **CPA, ACCA, CA, CMA** or equivalent **SQL and data analysis skills**— because the best finance leaders don’t wait for the data team to answer their questions. Experience working in or with**high-growth tech companies**or complex multinational structures.

You will lead and support the delivery of Accounting & Reporting Advisory engagements across diverse industries, ensuring high-quality and timely project execution. You will advise clients on complex accounting, financial reporting, and IFRS-related matters, providing practical and commercially relevant solutions. You will also conduct technical research, analyze financial and operational data, and develop clear recommendations through stakeholder engagement and client interviews. As a leader, you will build and maintain strong client relationships while collaborating effectively with internal teams and stakeholders to deliver integrated solutions. You will manage multiple priorities and engagements, ensuring compliance with professional standards, quality requirements, and project timelines. Additionally, you will coach and develop team members, contribute to knowledge sharing initiatives, and support business development opportunities across the practice.

You will own the accounting and controllership framework for foreign-currency transactions and exposures across multiple entities, currencies, and jurisdictions. This includes managing FX revaluation, realized and unrealized gains and losses, derivatives, hedge-related accounting, and the reconciliation of Treasury systems to the general ledger. You will ensure that FX accounting outcomes are complete, accurate, explainable, and compliant with applicable accounting standards and internal policies. Additionally, you will provide clear analysis of material FX movements, identify unexpected exposures or accounting outcomes, and coordinate their resolution with Treasury, Controllership, Tax, Finance Systems, and other Finance teams. Beyond close and reporting ownership, you will help establish a scalable FX accounting operating model. This includes strengthening controls, improving exposure and hedge visibility, automating reconciliations, and ensuring that the economic intent of Treasury activity is reflected appropriately in the financial statements. This is a high-impact role for someone who enjoys combining technical accounting, FX and derivatives expertise, financial controllership, data analysis, and cross-functional leadership.

Join the Finance team at Agoda as an FX Controller to lead the accounting and controllership framework for foreign-currency transactions across multiple entities and jurisdictions. You will own the end-to-end FX close process, manage derivatives and hedge accounting, and ensure compliance with accounting standards and internal controls. This high-impact role requires a blend of technical accounting expertise, FX and derivatives knowledge, and strong analytical skills to drive visibility and accuracy in financial reporting. You will collaborate closely with Treasury, Controllership, Tax, and Finance Systems teams to resolve exposures and improve the scalability of the FX accounting operating model. In this position, you will be responsible for managing monthly and quarterly FX close activities, reviewing complex journal entries, and performing trend analysis of FX gains and losses. You will oversee the accounting for FX derivatives, hedge documentation, and effectiveness assessments while maintaining audit-ready documentation. Additionally, you will establish robust internal controls, automate reconciliations, and lead process improvement initiatives to reduce manual dependencies and enhance data quality across systems.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. Agoda is a travel booking platforms with accommodations at its core. As such our Global Account team is a key to our success, we work hard to ensure their success. The Global Accounts team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. We serve as consultants, offering strategic advice on how best to excel on Agoda’s commercial platform. We are direct contributors to what makes Agoda a market leader; we understand accommodation needs and offer innovative solutions. From Bangkok to New York and beyond, the Agoda team has footprints in over 50 locations around the world. With the help of industry-leading technology, we work and collaborate globally to bring together the best ideas from diverse perspectives. The Global Accounts team invests in long-term relationships that spans borders and cultures and results in incredible value for Agoda, our partners, and our customers. The Opportunity As the Associate Director for Global Accounts, your main objectives will be to develop and deploy Agoda’s strategy, provide guidance and leadership to ensure the successful account management of Agoda’s major partners, and deliver on targets and growth expectations that are key to Agoda’s business goals. To succeed in this role, you will bring excellent analytical skills, strong account and client management experience, a proven record of sustainable performance, and the capacity to lead, motivate, coach, and mentor teams. In addition, the ability to establish and develop valued long-term partnerships will be essential. Key Responsibilities: * Develop and implement strategies to accelerate Agoda’s business. * Demonstrate outstanding team leadership to grow the global business and consistently deliver on plans. * Implement strategies with top partners to enhance productivity and maintain a competitive advantage. * Establish and maintain robust relationships at senior levels, including C-level with key partners – driving partnership expansions and identifying significant opportunities. * Has the ability to lead a company-wide project with a few multidisciplinary teams. * Coordinate with top management on strategic planning and objectives. * Lead, coach, develop, and manage multiple teams through upskilling and coaching. * Modify the organizational structure by bringing in top talent, supporting recruitment, or assisting in restructuring key organizational components. * Conduct market research on industry and market trends to ensure Agoda’s competitiveness. * Attend and participate in relevant industry events. What You’ll Need to Succeed: * More than 8 years of professional experience at multi-national companies. * 3–5+ years’ experience in leading, coaching, and developing teams, with a proven track record in rapidly changing environments. * Relevant experience in account management, business development, or general management. Travel industry experience is not required. * Strong numerical and analytical skills with keen attention to detail. * Ability to effectively communicate proposals to potential partners and internal stakeholders. * Strategic thinker;management consulting experience highly valued. * Professional “get it done” attitude and strong work ethic. * Resourceful, energetic, and self-driven personality. * Ability to move quickly, adapt well to change, and thrive in dynamic environments. * Experience in online or e-commerce business preferred. Please review our Hiring Process Guidelines before your interview — click[here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our[privacy policy](https://careersatagoda.com/privacy-statement). Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee. Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. Equal Opportunity Employer At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). Disclaimer We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to know our team** Agoda has taken many great strides in recent years, expanding our reach around the globe as well as our list of travel products. A critical driver of this success has been the Agoda Finance team. We keep a steady hand on maintaining day-to-day financial operations while also keeping an eye out for future opportunities. Within Finance, the Payout team manages large-scale, high-volume payments to hotel partners and other suppliers, ensuring that Agoda’s obligations are met accurately and on time. We balance risk management with continued innovation and growth, and we serve as a partner and enabler for teams across the company. With experimentation and data analysis deeply ingrained in our culture, we provide the strategic insights Agoda’s business leaders need to push into new territories in sustainable and scalable ways. We also prioritize career development in Agoda Finance. Every function within the team has a well-defined career track with clear goals and development targets each step of the way. **In this role, you’ll get to** * Perform day-to-day accounts payable and payout operations in a high-volume environment * Execute and review month-end closing activities for AP-related accounts (e.g., accruals, journal entries, reconciliations) and ensure all deadlines are met. * Prepare and review account reconciliations, investigate discrepancies, and resolve issues in a timely manner, including complex or unusual cases that require deeper analysis. * Monitor accounting and associated IT systems to ensure accurate creation and maintenance of creditors, GL accounts, and booking system interdependencies, raising system or data issues with relevant stakeholders when needed.. * Provide support in transactions processing (including review & approval) particularly for more complex transactions. * Drive or support continuous process improvement, project, ad hoc request, automation, and other quality initiatives within the P2P area including identifying pain points, proposing solutions, and helping implement changes alongside Finance Operations, Tech, Product, and other teams. * Ensure that all processes and documentation comply with internal controls, SOX requirements, and relevant accounting policies; proactively highlight control gaps or risks and support remediation activities. * Build effective partnerships with stakeholders across and beyond Finance (e.g.,Supply, Treasury, Tax, Product, Customer Service),ensuring issues are clearly communicated and resolved with satisfactory outcomes. * Support the team in handling payment-related queries from internal and external stakeholders with a strong service mindset. * Contribute to the overall management and development of the P2P area, including supporting team-level goals, documentation, knowledge sharing, and cross-training. * Keep up to date on new central bank and payment-related regulations that may impact payout processes, and support translating regulatory requirements into operational changes where needed. **What you’ll need to succeed** * Bachelor’s degree in Accounting, or a related field. * Minimum 6 years’ experience in Accounts Payable, Accounting or related field * Experience in a multinational company is required; experience in the travel or e-commerce industry is a plus. * Strong understanding of end-to-end AP processes, month-end close, journal entries, and balance sheet reconciliations, with a proven ability to deliver accurate results within tight deadlines. * Demonstrated experience working with internal controls and compliance frameworks (e.g., SOX), including an understanding of segregation of duties and control design in AP processes. * Strong interpersonal and team working skills with the ability to collaborate, influence, and partner effectively with stakeholders across Finance and non-Finance teams. * Strong analytical and problem-solving skills, including the ability to identify root causes, and propose practical with data-driven solutions. * Proficiency in MS Office applications, especially Excel (e.g., data analysis, reconciliations). * Dynamic, energetic, and able to prioritize and adapt to a fast-paced environment * Strong communication skills in English, both written and verbal. **It’s great if you have** * Hands-on experience with a major ERP system (Oracle is preferred); experience with other large-scale ERPs (e.g., SAP) is also valuable. * Experience in AP or payout operations within an online travel agency, e-commerce, or other digital business. * Exposure to process improvement methodologies (e.g., Lean, Six Sigma) or finance transformation/automation projects (e.g., ERP implementations, robotic process automation). * Familiarity with payment and banking platforms, virtual cards, or other alternative payout methods. #### Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works. ### **Discover more about working at Agoda** * Agoda Careers[https://careersatagoda.com](https://careersatagoda.com/) * Facebook[https://www.facebook.com/agodacareers/](https://www.facebook.com/agodacareers/) * LinkedIn[https://www.linkedin.com/company/agoda](https://www.linkedin.com/company/agoda) * YouTube[https://www.youtube.com/agodalife](https://www.youtube.com/agodalife) **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.