Agoda is hiring an Associate Director / Director of Organizational Performance to join the People Development & Performance team in Bangkok. The role partners with senior leaders across the company to design, implement, and evolve programs that measure organizational effectiveness, including performance management, talent identification, and succession planning. The position leads a team, collaborates with HRBPs, Compensation & Benefits, and Learning & Development, and represents the People Team in leadership forums. The ideal candidate has 18+ years of experience in HR partnering, talent management, organizational consulting, or strategic/management consulting, preferably in large tech organizations. They bring deep experience with performance management platforms, strong analytical skills, executive presence, and the ability to lead teams and influence across a multicultural organization. An undergraduate degree from a top university is expected.
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Vendor Management Lead role within Shopee's SPX Express operations in Bangkok, responsible for leading workforce vendor management across performance, capacity, and acquisition. Main duties include setting vendor performance standards, driving improvement plans for underperforming vendors, leading sourcing and onboarding, and developing vendor portfolio strategies in coordination with Commercial, Operations, and other stakeholders. The role also involves leading and developing the Vendor Performance and Acquisition team. Requirements include a Bachelor's degree in Business Administration, Supply Chain, Logistics, Operations Management, or a related field, and at least 5 years of experience in vendor management, sourcing, logistics, operations, or workforce management, preferably in a team lead or managerial capacity. Candidates need strong analytical, stakeholder management, and negotiation skills, with the ability to manage multiple priorities in a fast-paced operational environment.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of our employees, the People Team is a crucial and rewarding part of the Agoda family. **The Opportunity:** As Director of Organizational Performance in the People Development & Performance team, you will be partnering with senior leaders across Agoda to drive programs and initiatives aimed at strengthening and evolving how we measure and assess organizational effectiveness, and drive interrelated performance management and adjacent talent management platforms and processes such as talent identification, succession planning, and more. Design and implementation of programs will require close partnership across the People Team and project teams in each department. You will have the opportunity to help shape Agoda’s organizational and performance management strategies globally to support achieving our vision and multi-year strategy. **What You’ll Do:** * Closely partner with senior departmental leaders and senior business partners and colleagues in the People Team (e.g., HRBPs, Compensation & Benefits, Learning & Development, etc.) to understand business strategy and current organizational context to identify and address opportunities to develop a high performing culture in their teams * Manage platforms and cycles for performance calibration, talent review, performance review and succession planning across the company * Analyze performance, org structure/complexity, and talent movement data to identify issues and recommend practical improvements to talent processes for rapid implementation * Lead and develop a team (both directly and on project basis) to deliver platforms and programs on an all-Agoda and priority departmental program basis * Ably represent People Team in Agoda leadership forums, and represents Agoda in interactions with related brand companies in people-related topics aimed at sharing and learning best practices, harmonizing policies where appropriate such as inter-brand transfer * Mentor and develop other professionals in a maturing People function * Translate people analytics into clear updates for stakeholders, shaping strategy and measuring program impact (e.g., exit drivers, retention, engagement, and performance-management trends) **What You’ll Need to Succeed:** * 12+ years of experience in internal HR partnering, talent management and organizational consulting experience in large organization preferably in the tech industry, or strategic or management consulting experience * Acute business acumen and understanding of how organizational structures and dynamics relate to execution * Deep experience implementing, operating, and improving performance management platforms and processes, preferably in fast moving Tech environments * Deep understanding of the systems and associated data across the employee lifecycle and attendant business processes across full employee lifecycle * Excellent executive presence and the ability to clearly articulate messages to a variety of audiences * Ability to bring business perspectives and facilitate outcomes is more important than experience in HR roles * Excellent judgment, self-motivated, curious and trustworthy * Outstanding ability to lead a team with strong ability to prioritize and guide robust, detailed execution * Strong analytical and problem-solving capability backed with excellent data sense * High level of discretion, confidentiality, and ethics * Strong interpersonal skills and ability to collaborate across a diverse, multicultural organization * Comfortable with ambiguity and change; brings structure and drive to deliver results * Humility, sense of humor, flexibility, good interpersonal skills and the ability to lead difficult conversations are a must * Undergraduate degree from a top university expected, advanced degrees welcome ****This role is Based in Bangkok – Relocation Support Provided****
L'Oréal is hiring a Senior E-Key Account Manager in Bangkok to lead the commercial strategy and operations for TikTok Shop. The role drives full-funnel social commerce growth, including live shopping, creator partnerships, and algorithmic trends, while partnering with brand marketing, supply chain, and customer care teams. The position requires proven expertise in social commerce activation, digital account management, negotiation, digital shelf management, and translating performance metrics into commercial decisions. It is a permanent, full-time role within the E-Commerce and Digital Marketing professional field.
The Business Intelligence Manager leads the Agency Business Intelligence function for AIG Thailand, delivering performance analytics, strategic insights, business planning support, and data-driven recommendations to enable informed decision-making and sustainable growth. The role partners with Agency Leadership and is accountable for reporting transformation, data governance, automation, and AI-enabled analytics across the Agency organization. The position requires a bachelor's degree in a relevant discipline and experience in business intelligence, analytics, strategic planning, or performance management, ideally within insurance, financial services, banking, consulting, or distribution-focused organizations. Candidates need strong skills in Excel, SQL, and BI tools such as Power BI, Tableau, or Qlik, along with fluency in Thai and business proficiency in English.
Google is hiring an HR Consultant for its Data Center operations in Thailand, based in Bangkok or Nong Yai, Chon Buri. The role partners with senior leaders on performance management, leadership effectiveness, career development, transition management, and high-risk reorganizations, while deploying country-specific HR programs and ensuring compliance with local employment policies. The consultant analyzes HR data and trends, partners across cross-functional teams to scale HR processes, and collaborates on crisis response and shift-policy design. Candidates need a bachelor's degree, 7 years of HR Business Partner or HR Generalist experience, Thai welfare committee management, multi-stakeholder management, and fluent English and Thai.
This role supports large-scale SAP S/4HANA transformation and deployment programs. Responsibilities include leading SAP Basis operations, environment governance, security and authorization management, release coordination, and deployment activities. The candidate will oversee SAP Cloud ALM activities, manage security and authorization design, and support integration across various SAP technologies. The position requires close collaboration with global and local stakeholders to ensure secure, scalable, and reliable SAP solutions.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get To Know Our Team:** The People Team is a purveyor of opportunity, searching the globe for the most talented individuals and offering them an open, collaborative workplace. By prioritizing skill and potential, we have cultivated a powerful assembly of professionals through our drive for equal opportunity and diversity. We make the move to Agoda a breeze with assisted onboarding programs, and we continue to support and enrich our thousands of Agoda employees through individual growth with outstanding learning programs and various means of assistance. Our development of incredible benefits has ensured everyone can stay strong, healthy, and happy during their time at Agoda. Leading ambitious changes and making a positive impact in the lives of the employees, the People Team is a crucial and rewarding part of the Agoda family. **The Opportunity:** As a senior member of our high-performing Global Payroll team based in Bangkok, you will play a critical role in driving payroll excellence, governance, and transformation across our international payroll operations. Reporting to the Payroll Manager, the Payroll Senior Partner will have end-to-end ownership of payroll operations for assigned countries or regions, ensuring timely, accurate, and compliant payroll delivery. In addition to managing complex payroll operations, you will act as a subject-matter expert, support strategic payroll initiatives, lead process improvements and transformation projects, and provide guidance to Payroll Partners within the team. You will partner closely with People, Finance, Tax, Legal, Treasury, People Systems, and external payroll vendors to strengthen controls, improve employee experience, and build scalable global payroll processes. **What You’ll Do:** * Own end-to-end payroll delivery for assigned countries or regions, ensuring payroll is processed accurately, on time, and in compliance with local statutory and regulatory requirements. * Lead monthly payroll activities, including validation of payroll inputs and outputs, variance analysis, statutory payments, funding requirements, and payroll sign-off. * Manage complex payroll accounting activities, including payroll GL reconciliation, payroll funding reconciliation, vendor invoice validation, accruals, and issue resolution. * Act as the primary payroll subject-matter expert and escalation point for complex payroll, compliance, accounting, and employee-related matters. * Manage and govern payroll vendors against contractual obligations, SLAs, KPIs, quality standards, and regulatory requirements, driving corrective actions where necessary. * Build strong relationships with payroll vendors and internal stakeholders to ensure risks, issues, and dependencies are identified and resolved proactively. * Lead payroll implementations, migrations, integrations, vendor transitions, system upgrades, and new-country payroll setups while ensuring operational continuity and minimal employee impact. * Partner with People Systems, Finance, Treasury, Tax, Legal, Rewards, HR Operations, and other People teams to design and implement scalable payroll processes, controls, and policies. * Lead payroll readiness activities for new entities, acquisitions, reorganizations, legal entity changes, and other business transformation initiatives. * Identify payroll compliance risks and work with relevant stakeholders to implement appropriate mitigation and controls. * Own and drive process improvement, automation, standardization, and operational excellence initiatives across assigned payrolls. * Perform detailed payroll analytics, trend analysis, root-cause analysis, and variance reviews to identify risks and opportunities for improvement. * Support payroll forecasting, budgeting, cash-flow planning, and funding requirements in partnership with Finance and Treasury. * Lead and support internal, external, statutory, and SOX audits, ensuring documentation, controls, and remediation actions are completed within agreed timelines. * Develop and maintain payroll SOPs, controls, process documentation, governance frameworks, and operational dashboards. * Provide guidance, coaching, and day-to-day support to Payroll Partners, helping build payroll capability and knowledge across the team. * Support the Payroll Manager with operational governance, workload prioritization, risk management, stakeholder updates, and strategic payroll initiatives. * Represent Payroll in cross-functional projects and forums and effectively communicate payroll risks, decisions, and recommendations to senior stakeholders. * Drive a strong employee-focused payroll experience by ensuring payroll inquiries and escalations are handled professionally, accurately, and within agreed service levels. **Required Qualifications:** * Bachelor’s degree in Finance, Accounting, Human Resources, Business Administration, or a related field. * At least 5–7 years of end-to-end payroll and/or payroll accounting experience, preferably within a large, international, fast-paced organization. * Strong experience managing multi-country payroll across APAC, Europe, NAM, or multiple international regions. * Strong knowledge of payroll operations, payroll accounting, statutory compliance, taxation, social security, payroll controls, and payroll funding processes. * Proven experience independently managing complex payrolls and resolving payroll, compliance, vendor, and employee escalations. * Demonstrated experience leading payroll migrations, implementations, integrations, vendor transitions, legal entity changes, or transformation projects. * Strong payroll vendor management experience, including SLA/KPI governance, performance management, issue escalation, and service improvement. * Proven ability to lead process improvement, standardization, automation, and control enhancement initiatives. * Strong analytical and problem-solving skills, with the ability to perform payroll variance analysis, root-cause analysis, and identify operational risks. * Good understanding of payroll accounting, GL reconciliation, accruals, payroll funding, vendor invoices, forecasting, and budgeting. * Experience supporting internal/external audits and working within a strong governance and controls environment. * Excellent stakeholder management and communication skills, with the ability to work effectively across People, Finance, Tax, Legal, Treasury, Technology, and external partners. * Strong written and verbal English communication skills, with the ability to articulate complex payroll topics clearly to both operational and senior stakeholders. * Strong proficiency in Microsoft Excel, PowerPoint, Word, and other productivity tools. * Experience with Workday and global payroll platforms is preferred. * Experience with payroll analytics, automation, reporting tools, or Power BI would be an advantage. * Ability to coach and support junior team members and contribute to building a high-performing payroll team. * Highly organized, detail-oriented, and capable of managing multiple priorities and payroll deadlines simultaneously. * Comfortable operating in a fast-paced, multicultural, and continuously evolving global environment. * Demonstrates resilience, ownership, sound judgment, and the ability to remain effective under pressure. * Maintains a high level of discretion, confidentiality, integrity, and professional ethics.
This role involves managing vendor performance and fulfillment planning for logistics operations. Key duties include designing vendor models, controlling costs through benchmarking and negotiation, and ensuring workforce flexibility for peak campaigns. The position also requires leading a team for daily operations, monitoring vendor compliance and SLAs, and managing contracts. Additionally, the manager analyzes performance data to identify trends and improve operational efficiency.
The Project Lead at Cushman & Wakefield is responsible for overall governance, client relationship management, commercial performance, financial oversight, and service delivery assurance for a mission-critical data center account in Bangkok. The role ensures the account meets contractual obligations, SLAs, KPIs, compliance requirements, and financial targets while coordinating stakeholders, vendors, and support teams to drive consistent performance and improvement. The position requires 6+ years of experience in account management, facilities management, data center operations, service delivery, or contract management within a mission-critical environment. Candidates should have strong financial and commercial awareness, proven SLA/KPI delivery capability, structured leadership skills, and a Diploma or Bachelor's Degree in Business Administration, Facilities Management, Engineering, Finance, IT, or a related discipline.