Lalamove, an on-demand delivery platform connecting customers and drivers via technology, is hiring a Customer Service Associate (L1) in Bangkok on a full-time basis. The role involves handling inbound and outbound inquiries, supporting users and drivers, managing complaints, providing timely solutions, balancing supply and demand, and monitoring daily operations to maximize fulfillment rates. The position requires a go-getter problem solver with strong written and verbal communication, the ability to multi-task, and fluency in both English and Thai. A bachelor's degree or college experience with prior customer support background is preferred. Candidates must be willing to work weekends, early mornings, late nights, and occasional holidays, and should be immediately available.
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This role involves managing the daily operations of a customer service team to ensure optimal performance and achievement of KPIs. The position requires overseeing process optimization, monitoring performance metrics, and developing training programs for agents. The role also entails handling escalations, collaborating with cross-functional teams, and maintaining quality assurance processes to enhance service delivery and customer experience.
The Customer Contact Center role at KKP (Kiatnakin Phatra Bank) handles inbound customer calls regarding the bank's services and products. Responsibilities include answering inquiries, offering suitable products, verifying customer identity, recording data into bank systems, and receiving complaints to provide guidance and resolve service issues. Qualifications require a vocational diploma (ปวส.) or bachelor's degree in any field. Experience in customer service or call center is a plus. Candidates must be proficient in Microsoft Office, able to work shifts including overnight shifts, and possess strong communication, negotiation, and pressure-handling skills.
This role involves developing strategic business plans and joint plans for specific categories and customers. The position requires collaborating with Category and Channel Teams to create integrated promotional plans and managing customer promotion investments. The employee will act as an ambassador for Unilever, participating in account manager meetings to find business solutions. Key duties include negotiating trade terms and funding, managing customer investments, and delivering on agreed plans to achieve objectives like Net new items, Share of basket, and Distribution.
This role involves developing customer strategic business plans and joint business plans in collaboration with Category and Channel Teams. The position focuses on managing integrated promotional plans, trade terms, and investments to drive sales performance. The manager acts as an ambassador between Unilever and the customer, ensuring consistent business reviews and data analysis to support growth objectives.
The Google Cloud Platform team helps customers transform and build what's next for their business — all with technology built in the cloud. Our products are developed for security, reliability and scalability, running the full stack from infrastructure to applications to devices and hardware. Our teams are dedicated to helping our customers — developers, small and large businesses, educational institutions and government agencies — see the benefits of our technology come to life. As part of an entrepreneurial team in this rapidly growing business, you will play a key role in understanding the needs of our customers and help shape the future of businesses of all sizes use technology to connect with customers, employees and partners. As a Platform Customer Solutions Consultant, you will partner with sales teams to differentiate Google Cloud Platform (GCP) to the customers and serve as the customer’s primary technical partner and advisor, engaging in technical-led conversations to understand business issues. You will troubleshoot technical questions and roadblocks, engage in proofs-of-concepts and demos, and use the expertise to architect cross-pillar cloud solutions that solve business issues. You will drive the technical win and define the delivery and consumption plans to engage with technical and business leaders, and present solutions. You will focus on identifying, pursuing, and winning new business workloads and driving engagement within existing ones. Google Cloud accelerates every organization’s ability to digitally transform its business and industry. We deliver enterprise-grade solutions that leverage Google’s technology, and tools that help developers build more sustainably. Customers in more than 200 countries and territories turn to Google Cloud as their trusted partner to enable growth and solve their most critical business problems.
This role focuses on promoting store efficiency and ensuring high-quality service to meet defined targets. You will provide friendly and effective support for various services, including payments, usage inquiries, and account setup. The position involves managing sales alongside the team to achieve daily sales goals while maintaining a high standard of customer satisfaction. Key responsibilities include serving food and beverages to customers at True Sphere, providing information about True Sphere services and special offers, and collaborating with the team to ensure smooth daily operations. You will also be responsible for managing inventory, handling cash, and preventing fraud to protect company interests. Additionally, you will assist in sales consultations and promote True Group products and solutions.
This role focuses on promoting operational efficiency and ensuring high-quality service standards at True Sphere. You will provide friendly and effective support for various services, including payments, inquiries, and account setup. The position involves managing sales targets alongside the team and delivering basic food and beverage services in a first-class environment. You will be responsible for managing daily operations, including financial management, inventory, and system maintenance. The role requires promoting True Group products and solutions while maintaining a clean and organized workspace. Additionally, you will handle after-sales service by addressing customer complaints and coordinating with other departments to ensure high customer satisfaction.
True Corporation is hiring an Associate for the True Sphere lounge at Suvarnabhumi Airport. The role focuses on delivering first-class service to customers, including food and beverage service, payment handling, usage inquiries, and promotion setup, while driving sales of True products and solutions. The associate also handles after-sales support, complaint resolution, and daily operations such as finance, inventory, systems, and fraud prevention. Candidates need a bachelor's degree in a computer-related field such as Computer Engineering or Information Technology, at least one year of customer service experience, and familiarity with data/operating systems. Good personality, service mindset, English communication skills, ability to work shifts (5 days/week), and F&B service knowledge are required.
AIG is hiring an Operations Processor I in Bangkok to support general insurance policy administration. The role manages end-to-end policy servicing activities including issuance, renewals, endorsements, cancellations, premium bookings, and documentation, while partnering with Underwriting, Distribution, Finance, and other internal stakeholders. The position also supports process improvement, data quality, and compliance with service standards. Candidates need 1-3 years of experience in general insurance operations or policy administration, familiarity with SLA/KPI-driven environments, strong attention to detail, and proficiency in Microsoft Office. Thai and intermediate-level English are required.