This role focuses on executing daily stock count operations to ensure accurate inventory management and support business continuity. You will be responsible for managing goods receiving, delivery, and storage processes while maintaining precise stock records. The position requires strong coordination skills to work effectively with cross-functional teams and ensure alignment with company policies and operational goals. You will also contribute to data analysis for budget planning and performance improvement initiatives within the warehouse environment.
This role focuses on managing Rework and Return processes, ensuring operational control and problem-solving. The position involves managing workforce performance, coordinating with cross-functional departments, and maintaining compliance with safety standards. The role requires strong analytical skills, spreadsheet proficiency, and the ability to handle operational issues and SLA control. Candidates must be willing to work in a fast-paced environment, handle extended working hours during campaigns, and work mostly in afternoon or night shifts.
This role focuses on managing Inbound and Outbound processes with strong operational control and problem-solving skills. The position involves managing workforce, monitoring daily team performance, and ensuring smooth workflow execution. Key duties include supporting productivity and quality targets, maintaining compliance with operational and safety standards, and controlling backlog and SLA. The role requires good coordination with cross-functional departments and driving continuous improvement to enhance operational efficiency.
This role focuses on managing agency performance and ensuring efficient workforce operations across the warehouse network. You will oversee vendor relationships and evaluate third-party manpower agencies against strict KPIs to maintain high service standards. The position requires close collaboration with warehouse leads to address site-specific labor challenges and ensure compliance with safety and legal regulations. You will also analyze fulfillment rates to identify potential shortages and implement strategic incentives to optimize staffing levels.
You will lead regular performance reviews with agency partners and execute corrective action plans for underperforming vendors. The role demands strong analytical skills to monitor data trends and provide clear reporting to senior leadership. You must navigate a fast-paced environment, making quick, data-driven decisions during peak campaign seasons to ensure logistics throughput remains uninterrupted. This is a critical operational role that bridges the gap between centralized management and on-site execution.
At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world.
Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.
No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.
**Get To Know Our Team:**
Join a small platform team building the next generation of natural-language analytics at Agoda. You will own the governed knowledge layer between our data warehouse and the applications, assistants, and analysts that consume it: metrics, domain context, quality signals, and the APIs that expose them. This is semantic modeling and knowledge engineering, not dashboard reporting or model training.
**The Opportunity:**
* You will design and operate the shared knowledge layer behind conversational analytics at Agoda: turning scattered business knowledge into versioned, reviewable assets that return consistent, current answers.
* You pair with a senior tech lead on product architecture. Your scope is the layer itself (models, context, validation, governance workflows) and how it is exposed through service and agent interfaces.
**What You’ll Do:**
* Model governed metrics, dimensions, joins, and grain for business domains
* Structure expert context, glossaries, and validated question patterns as Git-reviewed assets
* Build freshness, drift, and validation signals; treat stale knowledge as a production issue
* Expose the layer through APIs so applications and agents get deterministic answers
* Enable domain owners to propose, review, and publish knowledge without engineering deploys
* Partner across analytics, product, and platform teams on access control and quality standards
**Required Qualifications:**
* 4+ years in BI, analytics engineering, data platform, or software engineering with heavy data modeling
* Semantic or metrics-layer experience (LookML, dbt metrics, or equivalent)
* Strong SQL and analytical modeling on OLAP / warehouse systems
* Knowledge engineering: versioned definitions, peer review, contributor workflows
* API / service mindset: you design for multiple consumers, not a single dashboard
* Clear communication across engineering, analytics, and product partners
**Preferred Qualifications:**
* Open-source semantic layer engines (Cube, MetricFlow patterns)
* Agent or tool-interface experience for LLM-powered applications
* NL-to-data products, retrieval, or evaluation harnesses
* Python or Node.js service development
* Large-scale e-commerce or travel analytics environments
This Operations role focuses on end-to-end operational processes, analyzing KPIs, and conducting root cause analysis. The position involves supporting manpower planning using models and forecasts to meet operational targets. The team monitors fulfillment rates and prepares productivity reports to improve planning accuracy. Additionally, the role supports the planning and control of warehouse resources like pallets and MHE to ensure readiness for campaigns.
This role is part of the Operations team at Shopee, which manages the end-to-end operational process from buyer search to product delivery. The Planning & Control Tower position focuses on analyzing and monitoring operational KPIs across the region. The role involves supporting manpower planning using models and volume forecasts to meet targets, monitoring fulfillment rates, and preparing productivity reports. It also includes coordinating with relevant teams to ensure workforce availability and supporting the planning and control of warehouse resources like pallets and MHE to ensure readiness for campaigns.
The role sits within the Supply Analytics team under Supply department, where new business ideas, and partnership types are incubated and scaled. The right candidate will play a critical role in shaping the BI team’s overall strategy and will lead the execution of new business verticals/opportunities.
This is a broad scoped role, suited to those with a track record of leading enterprise level BI function and/or creating new and high impact business verticals from scratch, from a consulting, sales or business development background with a strong entrepreneurial mindset. You will be expected to perform opportunity sizing on new business opportunities, build high level business cases to justify your proposals and work closely with Product teams to build out new features and functionalities prior to dealing directly with external partners to negotiate and close deals.
We are seeking a Senior BI Analyst, to lead strategic and operational initiatives that create both growth and efficiency for the Supply organization. In this role, you will work directly with multiple stakeholders, including executive leadership and various cross-functional departments to successfully implement key initiatives. You will impact Agoda’s business through exploring new business opportunities, analyzing complex scaling challenges, and improve existing operations.
In this Role, you’ll get to:
* Translate internal briefs into analytical projects (to include refining the initial brief and asking the ‘right questions’, working through potential hypotheses and storyboarding the output)
* Use and analyze data from multiple large-scale data warehouses and present statistically strong analysis to a wide range of business stakeholders.
* Proactively identify opportunities for growth within supply and the wider business.
* Drive new analytical initiatives and projects aimed at improving organizational efficiency and shaping Agoda supply.
* Identify, support, and lead projects aimed at scaling up the way the Supply organization leverages on data, insights, and intelligence.
* Automate manual operational processes and present back on time savings gained through modernization of business operations
What you’ll Need to Succeed:
* 4+ years of experience in analytics/data science/insights/strategy.
* Bachelor’s degree ideally in a business or quantitative subject (e.g. computer science, mathematics, engineering, science, economics or finance).
* 3+ years of experience with BI & analytics tools (SQL, Tableau, Metabase or PowerBI)
* Experience in conducting A/B testing experimentation (a plus)
* Experience in Python or R (a plus)
* A good understanding of statistical modelling knowledge or any machine learning technique knowledge is a plus (regression, logistic regression, random forest, etc.
* Good stakeholder management experience. Comfortable presenting to senior leadership and C-suite.
* Strong experience in finding data insights and provide business recommendation to the business
* A hacker’s mindset – the ability to build simple but clever and elegant solutions to new problems within significant resource, operational and time constraints through deep understanding of the business, creative problem solving, and a wide range of expertise in data, analytics, automation, programming, and prototyping.
* Excellent communicator with superior written, verbal, presentation and interpersonal communication skills.
* Data driven in both decision making and performance measurement.
* Extreme comfort in ambiguous, fast-paced environment.
* Ability to multi-task, prioritize and coordinate resources.
It’s Great if you Have:
* Travel industry / e-commerce / tech / consulting experience.
The Warehouse Project Management Executive sits within Shopee Thailand's Warehouse Fulfillment team in Samut Prakan, driving operational excellence across multiple fulfillment centers. The role owns end-to-end warehouse projects covering process improvement, capacity and layout planning, and warehouse system/tooling initiatives, working closely with site operations, Regional Fulfillment, Inventory Control, Workforce Planning, Product, BI and external vendors to lower cost per order, raise productivity and inventory accuracy, and protect service levels as volume scales.
The position requires a Bachelor's degree and 3+ years of experience in project management, process improvement or operations excellence, preferably in e-commerce fulfillment, warehousing or logistics. Candidates need hands-on knowledge of warehouse processes and KPIs, strong analytical skills with Excel/Sheets and SQL, stakeholder management across cross-functional teams and vendors, Thai and English proficiency, and willingness to travel regularly between warehouse sites in Thailand.
The Warehouse Supervisor manages daily operations for Raw Material, Packaging Material, and Finished Goods logistics. Responsibilities include leading receiving, storage, picking, and material issuance to ensure uninterrupted production supply. The role requires enforcing safety policies, maintaining inventory accuracy through cycle counting and SAP systems, and leading team development and continuous improvement initiatives. Candidates must have a Bachelor's degree in a relevant field, 5+ years of warehouse operations experience, and 2+ years in a supervisory role. Proficiency in SAP, Microsoft Excel, and knowledge of FIFO, FEFO, and Lean principles are required.
