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Strategic Planning (SPX Express) - Operations

Shopee

This role involves managing SPX's daily supply chain planning by forecasting demand using big data models and managing supply and capacity across teams. The position requires developing insights and strategies for the SPX Operations Team to solve problems related to supply chain planning, optimization, human resources, and cost. Additionally, the role entails managing cross-functional teams to ensure the stable growth of the SPX supply chain.

Project Management Officer

Shopee

Lead strategic initiatives to enhance the buyer journey and delivery speed, managing scalable solutions that improve both seller and buyer experiences. Drive the end-to-end execution of key projects aligned with Commercial team objectives, ensuring timely delivery and strategic alignment. Provide data-driven insights by defining critical business metrics and evaluating operational bottlenecks to support continuous improvement. Optimize internal processes through automation and strategic enhancements, working closely with cross-functional stakeholders to boost team productivity. Communicate complex data and strategic recommendations to business leaders through clear presentations and dashboards. Collaborate effectively with diverse internal and external stakeholders, including operations, marketing, and business development teams, to identify challenges and drive impactful solutions. Utilize strong analytical skills to troubleshoot data discrepancies and understand underlying business logic. Implement practical solutions that accelerate key processes and optimize team performance for speed-related programs.

Operations Manager

Lineman Wongnai

LINE MAN Wongnai is Thailand's leading on-demand delivery and lifestyle e-commerce platform. As part of the Merchant Digital Solutions business unit, you will design and run the operating system for businesses across Thailand. This role focuses on building a scalable field model that empowers merchants to digitize their operations. You will lead the design and scaling of installation, onboarding, and onsite after-sales support processes. The goal is to create a cost-efficient field operation that activates merchants faster and allows the sales team to focus on selling. You will own the entire field-agent network, from recruitment and onboarding to training and performance management. You will design the job-intake and dispatch systems that serve as the backbone of the network. Additionally, you will balance a hybrid delivery model between a distributed field-agent network and a core in-house team. Your work will directly impact key metrics such as installation SLA, activation rates, and first-time-right performance.

Strategy and Cost Optimization Specialist

Shopee

This role focuses on managing monthly budgeting processes, including cost tracking, variance analysis, and forecasting to ensure financial efficiency. You will identify cost-saving opportunities and drive initiatives to optimize the last-mile cost structure. The position involves developing insights and strategies to optimize driver supply, productivity, and overall P&L performance. You will lead end-to-end projects to drive operational and cost optimization initiatives while analyzing project performance and communicating key insights to cross-functional stakeholders. Additionally, you will support strategic partner management, including performance tracking, issue resolution, and improvement initiatives. You will work in a dynamic environment where you must be comfortable handling ad-hoc tasks and shifting priorities. The role requires a self-driven individual with a strong willingness to learn and improve continuously. You will collaborate with various teams to ensure alignment with broader business goals and drive sustainable cost reductions.

Budgeting & Planning Analyst

Shopee

This role focuses on monitoring product performance and delivering actionable insights to drive strategic planning. You will assist in the preparation and consolidation of annual, quarterly, and monthly budgets for the P2P and P2M portfolio. The position requires close collaboration with internal teams to gather financial data and assumptions for accurate forecasting cycles. You will be responsible for monitoring actual expenditures against allocated budgets and highlighting variances to the team. Additionally, you will gather data to perform structured analysis and synthesize insights to support business growth. Building and maintaining dashboards to keep senior stakeholders informed of market movements is a key part of this role.

Fleet Control Tower Operations Specialist

Shopee

This role focuses on optimizing the end-to-end logistics network for Shopee's fulfillment ecosystem. You will design and execute daily line haul plans that connect fulfillment centers, sortation hubs, and delivery stations. The position requires managing the balance between internal fleet resources and third-party vendors to ensure cost-efficiency while maintaining high service quality. You will also be responsible for ensuring 100% compliance with strict Service Level Agreements (SLAs) for premium services and time-sensitive lanes. Additionally, you will maximize truck utilization and minimize empty miles in a tightening market, while developing contingency plans for network disruptions and seasonal surges.