This role focuses on developing and maintaining quantitative risk identification and measurement frameworks to support AIA's broader risk functions. You will define risk modeling methods, develop simulation scenarios, and implement tools for comprehensive risk evaluation. The position serves as a center of excellence, providing critical support to various stakeholders across the organization by validating risk models and metrics developed outside the core risk function. You will also be responsible for exploring workflow improvements and contributing to a healthy work environment while aligning with business policies to drive long-term growth.
This is a strategic opportunity to build a meaningful career within a leading life insurance company dedicated to helping people live healthier, longer, and better lives. You will work closely with cross-functional teams to ensure robust governance standards are met. The role requires a proactive approach to identifying risks and implementing solutions that enhance operational efficiency and business resilience.
Job Summary :
Manage procurement processes of packaging materials to ensure required delivery while compliant to procurement policy.
Priorties : Packaging strategy, material risk management, productivity/ cost mitigation, innovation, sustainability and cash flow improvement. It also includes procurement process and execution excellence, supplier relationship/ stakeholders/ and contract management.
## Job Responsibilities:
* Develop packaging category expertise & knowledge and build market analysis of commodities at global/regional perspective. Drive, develop and share market intelligence/cost driver.
* Deliver packaging strategy and define action plan/ project pipeline (next 3-4 years) for implementation
* Ensure effective relationships with suppliers and ensure fundamentals in place (Legal, P2P process, GCS and quality/governance compliance), including manage suppliers risk to ensure business continuity and avoid potential crisis
* Capture innovation through collaboration, create productivity/ sustainability initiatives in Packaging (commodities and Value engineer) and support innovation coming from outside to inside
* Collaborate with global/ regional/ cross functions on NPD (Packaging part) and productivity projects
* Support leader to do packaging AOP (budget) and manage packaging category spends & performance and suppliers on a day-to-day basis
* Launch RFP; manage bidding process in coordination with key stakeholders within BU and, if required, global/ regional procurement
* Select & Validate Suppliers/Optimize suppliers' portfolio according to strategy and negotiate contracts and supply agreements (when relevant)
* Packaging Leader:
* Leads packaging P2P team
* Owns the P2P process
* Ensures timely negotiated and update of packaging needs
* Develop network with other business units, connect with external other industries
* Support supplier performance evaluation
* Well manage productivity and sustainability report including SAP update
* Support the procurement organization in terms of digital transformation
## Skills and Experiance :
* Degree Level in Business, Economics, Engineering, Packaging Technology or related field.
* At least 5 years of related working experience with 2-3 years in supervisory Procurement roles
* Outstanding Functional knowledge in different aspects of Procurement such as sourcing, category management processes
* Possess good interaction with cross functional teams and supplier partnership mindset
* Business acumen and have strong analytical skills
* High responsibility and dedication and focus on quality and timely delivery
* Agility and ability to perform multitask. Customer oriented
* Good project management skill
* Fluent in English. Good communication skills
**Job Responsibilities:**
1. Project Delivery and Portfolio Oversight
- Drive consistency in project execution by ensuring all teams adhere to standardized delivery methodologies and PMO governance.
- Monitor and analyze project and portfolio performance, risks, dependencies, costs , and resource capacity, providing recommendations to support management decision-making.
- Provide portfolio insights and recommendations to senior leadership through dashboards, reporting, and strategic portfolio reviews.
- Offering hands-on guidance, performance coaching, and delivery assurance to project managers.
- Facilitate portfolio reviews and executive governance discussions by preparing strategic analysis, recommendations, and decision-making materials.
- Maintain portfolio dashboards, governance calendars, RAID logs, decision logs, and action trackers, and follow up to closure.
- Monitor and report portfolio benefits realization and value delivery against approved business cases.
- Lead Steering Committees and quarterly portfolio review processes to ensure Digital investments remain aligned with business priorities, strategic objectives, delivery capacity, and expected business outcomes.
2. Project Governance and Standards
- Define and implement project management standards, methodologies, and best practices.
- Establish project governance frameworks and ensure adherence to organizational policies and procedures.
- Develop project management templates, tools, and guidelines.
3. Project Planning and Reporting
- Support project managers in creating comprehensive project plans, schedules, and budgets.
- Monitor and track project progress, milestones, and key performance indicators (KPIs).
- Generate regular project status reports and dashboards for stakeholders.
4. Resource Management
- Support enterprise-wide resources and capacity planning across Digital programs and projects.
- Maintain resource allocation records and assist in resolving resource conflicts.
- Monitor resource availability and utilization.
- Monitor portfolio demand against available delivery capacity and proactively identify resource bottlenecks.
5. Project Management Capability Development
- Promote project management best practices and delivery standards across the Digital Function.
- Coach and mentor project managers on project governance, stakeholder management, risk management, and delivery performance.
- Facilitate communities of practice and knowledge sharing sessions for project management professionals.
- Support the development of project management competency frameworks, career paths, and capability improvement initiatives.
6. Risk and Issue Management
- Collaborate with project teams to identify, document project risks and issues and develop risk mitigation and issue resolution strategies.
- Escalate critical risks and issues to senior management when necessary.
- Identify and monitor cross-project and portfolio-level risks, dependencies, and escalations.
- Facilitate risk review forums and ensure mitigation actions are tracked to closure.
7. Documentation and Knowledge Management
- Maintain project related documentation, including project charters, plans, and change requests.
- Establish a centralized repository for project-related documents and knowledge sharing.
- Ensure proper access controls for project documents.
8. Quality Assurance and Compliance
- Ensure that projects adhere to Digital governance standards, audit requirements, cybersecurity requirements, and enterprise policies.
- Conduct project audits and reviews to assess compliance with project management practices.
- Implement corrective actions and improvements as needed.
9. Continuous Improvement
- Identify opportunities to improving project management processes and practices.
- Participate in lessons learned sessions and contribute to the continuous improvement of project delivery.
- Stay updated with industry trends and emerging project management methodologies.
- Drive PMO maturity improvement initiatives and adoption of leading project and portfolio management practices.
- Identify opportunities to leverage automation, digital tools, analytics, and AI capabilities to improve PMO effectiveness and reporting efficiency
**Qualification:**
- Bachelor's degree in a relevant field (e.g., Business Administration, Engineering).
- Certification in project management (e.g., PMP, PRINCE2) is advantageous.
- Minimum 7 years of experience in PMO, Project Management, Program Management, or Portfolio Management.
- Experience supporting enterprise-scale business transformation, digital transformation, ERP, data, or technology programs.
- Experience working with executive leadership teams, Steering Committees, and senior business stakeholders.
- Experience managing multi-project portfolios and cross-functional delivery dependencies
* Commercial Strategy & Performance Governance Spearhead enterprise performance tracking across UPC and GBKK, establishing executive KPI frameworks and automated commercial intelligence to accelerate sales velocity, optimize partner productivity, and steer revenue growth.
* Network Strategy & Footprint Optimization Architect data-driven network expansion strategies, leveraging capacity and geographic throughput models to optimize service point density, expand market penetration, and maximize operational yield.
* Executive Advisory & Strategic Alignment Serve as a trusted advisor to senior leadership, synthesizing complex operational datasets into high-impact strategic roadmaps that align cross-functional execution with high-level corporate objectives.
* Incentive Architecture & Revenue Governance Oversee end-to-end governance and financial audit of sales incentive models and partner commissions, ensuring policy compliance while optimizing pay-for-performance structures to drive commercial behavior.
* Commercial ROI & Investment Optimization Evaluate and optimize capital allocation across promotional campaigns, strategic sales initiatives, and partner programs—establishing rigorous ROI tracking frameworks to maximize revenue capture.
* Analytics Infrastructure & Scalability Drive the evolution of business intelligence architecture through advanced modeling, standardized frameworks, and automation, eliminating operational friction to deliver real-time, enterprise-wide decision support.
* Cross-Functional Leadership & Operational Cadence Serve as the analytical nexus across Sales, Field Operations, KAM, and Finance, aligning leadership on operational priorities, orchestrating strategic planning, and resolving critical business challenges.
Drive strategic execution by translating executive priorities into structured governance frameworks and enterprise-level KPIs. Own the strategic portfolio management for CCXO initiatives, overseeing cross-business and cross-company programs to deliver measurable business outcomes. Act as a central execution anchor by proactively identifying risks, resolving inter-organizational dependencies, and driving corrective actions to maintain delivery integrity. Serve as a strategic partner to executives in orchestrating decision forums, performance governance, and KPI tracking, ensuring initiatives are translated into actionable plans with clear ownership and accountability across the organization and partner ecosystems.
Lead the design and ownership of CCXO strategic portfolio governance, including roadmap definition, KPI architecture, and performance review mechanisms. Translate strategic priorities into structured execution frameworks, clear objectives, and milestones across business units and channels. Monitor execution progress and KPI performance against agreed frameworks, proactively identifying delivery risks and escalating actionable insights to executives. Drive corrective actions by coordinating cross-functional stakeholders to resolve prioritization conflicts and execution bottlenecks. Ensure scope, timeline, and budget alignment across strategic initiatives, maintaining feasibility and prioritization aligned with approved resource and investment parameters.
The Regulatory Risk Manager will lead the development and scaling of proactive, data-driven regulatory risk programs designed to navigate complex legal and compliance landscapes across multiple markets. This role requires identifying emerging regulatory risks, assessing business impact, and designing practical mitigation strategies to ensure the Customer Experience Group remains compliant and resilient. You will serve as a critical bridge between regulatory developments and business decisions, translating fragmented signals into clear priorities and governance. The position demands a strategic operator who can balance structured analysis with executive communication and day-to-day program execution in a fast-paced environment.
You will partner closely with Legal, PR, Supply, and other internal business teams to drive cross-functional execution and manage government complaints. The role involves building and operating a regulatory risk management framework that identifies, assesses, and tracks risks across geographies. By incorporating regulatory findings into risk controls and escalation governance, you will help reduce operational noise and build a proactive foundation for country-level risk management.
The Global Privacy environment is changing at a speed never seen before and while this poses a significant challenge for global businesses such as ours to keep up with the laws, it also presents a great opportunity for you to be a part of a global data privacy team directly contributing to build the trust of our users, employees, and partners at Agoda.
As a Data Privacy Analyst, you will support Agoda’s Privacy Advisory function by helping the team provide timely, well-organized privacy legal advice across the business, while also keeping the engine room of the advisory practice running smoothly – from knowledge management to performance metrics. You will work closely with a world class privacy team comprising of subject matter experts, security professionals and technology teams in a global work environment.
In this Role,you’ll get to:
* Conduct fact-finding for privacy advisory queries – gathering relevant business context, prior guidance and documentation to facilitate efficient legal assessment of requests
* Provide support on privacy advisory matters, including drafting initial reviews and assessments under guidance
* Support training and awareness initiatives and regulatory change management initiatives
* Actively manage the privacy advisory repository from end-to-end
* Establish, review & improve privacy policies, standards, and procedures
* Identify & manage privacy risks associated with 3rd parties
* Upkeep,maintain and improve privacy controls
* Improve privacy team’s efficiencies using data analytics (Metrics, Key Risk Indicators, Dashboards, Trend analysis)
* Provide project management support for specific privacy projects
What you’ll Need to Succeed:
* A genuine interest in data privacy and/or technology law
* 1-2 years’ experience in Legal,Governance, Risk or Compliance disciplines
* Excellent organizational skills and attention to detail
* Great written and verbal communication skills
* Well versed with MS Office suite
* Willingness to go the extra mile to get the job done including routine and,administrative,tasks
* Curiosity & willingness to explore privacy concepts and ask questions
* Proficient in English
It’s Great if you Have:
* Basic understanding of privacy concepts or laws (GDPR, PDPA,etc)
* Experience with data/metrics tracking (Excel, dashboards, etc.)
* Prior exposure to legal document or template management
* Ability to execute at pace and multi-task in an agile environment
We Offer:
* A dynamic role in a fast-growing team of a reputable global company
* Working in an international environment
* Great opportunities for further development in data privacy,cybersecurity and artificial intelligence
* Working in a team of flexibly minded and highly skilled professionals
Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.
The Senior Regulatory Risk Analyst will lead the development and scaling of proactive, data-driven regulatory risk programs to navigate complex legal and compliance landscapes. This role involves identifying emerging regulatory risks, assessing business impacts, and designing mitigation strategies that drive cross-functional execution across the organization. You will act as a strategic bridge between regulatory developments and business decisions, transforming fragmented signals into clear priorities and governance frameworks. The position requires a balance of structured analysis, executive communication, and hands-on program management to ensure the Customer Experience Group remains compliant and resilient in a dynamic environment.
You will oversee the implementation of risk controls, governance mechanisms, and response playbooks while managing government complaints and ensuring timely remediation. The role demands strong leadership in cross-functional initiatives, including creating cost models and business impact assessments for regulatory scenarios. You will also develop metrics and dashboards to measure program effectiveness and advise senior leadership on risk appetite and strategic responses. This is an opportunity to shape risk management practices at a global scale within a fast-paced, multicultural organization.
This role involves leading the Finance Transformation Management Office to drive strategic financial initiatives and ensure the successful execution of transformation projects. You will be responsible for overseeing the end-to-end transformation lifecycle, from planning and design to implementation and optimization. The position requires close collaboration with cross-functional teams to align financial strategies with business objectives and deliver measurable value to the organization. You will also be tasked with establishing governance frameworks and monitoring key performance indicators to ensure project success and compliance with regulatory standards.
You will collaborate with multiple groups to drive innovation and shape impactful outcomes. This role involves designing and evolving advanced artificial intelligence architecture blueprints and technical capabilities. You will develop implementation roadmaps for operationalizing artificial intelligence foundations and scalable architecture within the enterprise. The position requires building and operationalizing end-to-end foundation architecture to enable and govern artificial intelligence at scale. You will assess, evaluate, and incorporate appropriate technologies and platforms across data, artificial intelligence, and machine learning models, operations, security, and governance. The role also includes designing and building custom architectural components to support a scaled artificial intelligence foundation. You will optimize compute infrastructure to improve model serving management, computational performance, and end-to-end observability. Finally, you will implement comprehensive artificial intelligence governance including responsible artificial intelligence practices, security controls, and monitoring.