The AI Business Partner (AI Expert) acts as the strategic bridge between business functions and the AI Center of Excellence, identifying, shaping, and accelerating high-value AI opportunities across the organization. This role partners closely with business stakeholders to understand operational challenges, translate them into AI use cases, and drive the end-to-end lifecycle of AI initiatives from ideation and business case development to implementation and value realization. The AI Business Partner promotes AI adoption, facilitates workshops and opportunity assessments, aligns AI initiatives with business priorities, and ensures solutions deliver measurable business outcomes while adhering to governance, security, and responsible AI standards.

The AI Expert (LLMs & Generative AI) is responsible for designing, developing, and scaling AI solutions that leverage Large Language Models (LLMs), Generative AI, and modern AI platforms to solve business challenges and create measurable value. This role works closely with business stakeholders, AI Business Partners, data engineers, and solution architects to translate requirements into production-ready AI applications, including copilots, intelligent assistants, agentic workflows, knowledge management solutions, and process automation use cases. The AI Expert evaluates emerging AI technologies, establishes technical best practices, ensures responsible AI implementation, and drives the adoption of scalable AI architectures aligned with enterprise standards, security requirements, and governance frameworks. Qualification: * Bachelor’s or Master’s degree in Computer Science, Artificial Intelligence, Data Science, Software Engineering, or a related field, with 5+ years of experience in software development, machine learning, data science, or AI engineering. * Strong expertise in Large Language Models (LLMs), Generative AI, prompt engineering, Retrieval-Augmented Generation (RAG), vector databases, AI agents, and model orchestration frameworks. * Hands-on experience with leading AI platforms and cloud services such as Azure AI, Azure OpenAI, Google Vertex AI, AWS Bedrock, or equivalent technologies. * Proficiency in Python and modern AI development frameworks, with a solid understanding of machine learning concepts, API integrations, MLOps, and enterprise solution architecture. * Strong analytical, problem-solving, and communication skills, with the ability to explain complex technical concepts to both technical and business audiences. * Experience implementing responsible AI practices, model evaluation frameworks, and production-grade AI solutions is highly desirable.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Get to Know our Team:** Join a team of talented engineers who are passionate about front-end development. Our team is dedicated to building cutting-edge web applications using Typescript, React, and Redux. **The Opportunity:** As a Front-End Engineering Manager at Agoda, you will lead a team of talented engineers building scalable, high-performance web applications that power user experiences at global scale. You will work closely with product managers, designers, data scientists, and cross-functional engineering teams to develop user-facing applications and platforms that integrate AI capabilities into Agoda’s products at global scale.. **In this Role, you’ll get to:** * Lead a team of engineers building scalable, reliable, and user-friendly web applications and product experiences. * Drive the development of front-end and full-stack solutions across core product areas, including selected AI-enabled features and workflows. * Collaborate with product, design, data, and engineering teams to deliver intuitive and impactful customer or internal user experiences. * Shape architecture across areas such as state management, SSR, micro-frontends, and API integration. * Ensure new features, including AI-assisted capabilities where relevant, are performant, maintainable, observable, and production-ready. * Guide the team in designing interfaces and workflows that surface recommendations, automation, or intelligent product enhancements in a usable and reliable way. * Improve application quality through engineering best practices including code reviews, testing, experimentation, and continuous delivery. * Support integration with backend services through REST, GraphQL, WebSockets, and other service interfaces. * Drive technical decisions around performance, reliability, monitoring, and maintainability in production. * Mentor engineers and grow team capability in both modern web engineering and evolving product development practices. **What you’ll Need to Succeed:** * Bring strong experience leading teams building large-scale web applications with React, Angular, or Vue. * Demonstrate solid hands-on expertise in JavaScript / TypeScript and front-end development. * Apply strong knowledge of web performance optimization, scalability, and frontend best practices. * Show experience integrating frontend applications with backend services through REST, GraphQL, or WebSockets. * Drive strong technical and people leadership, with proven mentoring and coaching ability. * Collaborate effectively with product, design, and engineering stakeholders. * Contribute to architectural decisions across SSR, micro-frontends, and state management. * Operate with a strong understanding of CI/CD, automated testing, and deployment for web applications. * Communicate clearly and thrive in a fast-paced, collaborative environment. **It’s Great if you have:** * Bring exposure to full-stack development and backend technologies such as C#, Kotlin, or Scala. * Demonstrate familiarity with Agile development methodologies. * Show experience with mobile web, cross-platform frameworks, or cloud platforms. * Apply experience with analytics, A/B testing, and SEO for large-scale web products. * Demonstrate experience building customer-facing products in high-traffic or global-scale environments. **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our privacy policy. **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide. No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us. **Our Opportunity** As our Staff Full Stack Engineer, you will design and build AI-driven chat experiences that power Agoda’s AI Assistant, trip planning and discovery, customer support flows, and proactive recommendations. You’ll work closely with engineers, data scientists, and product managers to define, build, and scale the next generation of AI solutions that make travel planning more intuitive, personalized, and effortless for millions of customers worldwide. We’re looking for a visionary Full Stack architect with a strong hands-on mentality — integrating innovative AI capabilities and rapidly validating ideas through experimentation. You will create measurable impact on traveler experience and business outcomes, while upholding Agoda’s standards for privacy, reliability, and the responsible use of AI. **Why Agoda & Why Bangkok?** * Global Engineering, Global Impact: Join a high-energy, multilingual and multicultural engineering team in Bangkok driving innovation across regions. * Vibrant Bangkok HQ: Work in a tech-centric city with a thriving expat community, beautiful culture, and world-famous cuisine. * English-First: Work and collaborate in English—no Thai required! * World-class relocation and family support are offered. **The Impact You’ll Make** * Lead full-stack architecture and system design for features used by millions of customers * Own complex end-to-end systems — from React-based frontend to backend microservices — and mentor high-performing teams * Design and evolve Backend-for-Frontend (BFF) layers that aggregate downstream services into optimized, UI-friendly contracts * Guide technical decisions across several squads, driving engineering excellence * Collaborate with Product and Design to deliver cohesive, user-centered solutions at scale **What We’re Looking For** * 8+ years of experience in software engineering (web, backend, or full stack) * **Frontend:** Hands-on proficiency with React and its ecosystem — Next.js (SSR/SSG), TypeScript, state management (Redux, Zustand, or similar), component libraries, and build tooling (Webpack/Vite) * **Backend:** Expertise in Java, Kotlin, or .NET; comfort designing microservices and REST/gRPC APIs * **BFF / middleware:** Experience building and owning Node.js/TypeScript BFF layers that sit between frontend and core services, including API aggregation, response shaping, and auth handling * Solid understanding of frontend performance fundamentals: Core Web Vitals, code splitting, lazy loading, and rendering strategies (CSR vs SSR vs ISR) * Familiarity with testing approaches across the stack — unit, integration, and E2E (Jest, Cypress, or Playwright) * Proven experience leading end-to-end architecture on high-traffic platforms * Track record of technical mentorship, cross-team collaboration, and solving ambiguous problems **What We Offer** **Full Relocation and Onboarding Support:** * Visa sponsorship for you and your family * Flights, settling-in allowance, and temporary housing * Dedicated relocation and settling-in advisors * Relocation buddy program and community events **Family & Expat Benefits:** * Partner & children support (school search, legal, etc.) * International health insurance * Flexible home visit support **Agoda Perks:** * Hybrid working (Bangkok HQ) * Professional growth and learning budget * Employee resource groups for every culture and background **Get to know first-hand testimonials of Agodans relocating from around the world to Bangkok:**[**https://careersatagoda.com/agodans-in-bangkok/**](https://careersatagoda.com/agodans-in-bangkok/) **Agoda’s Engineering Blog:**[**https://medium.com/agoda-engineering**](https://medium.com/agoda-engineering) ***** This position is based in Bangkok, Thailand (Relocation Provided) ***** **Equal Opportunity Employer** At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics. We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our [privacy policy](https://careersatagoda.com/privacy-statement). **Disclaimer** We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.

This role involves designing, developing, and implementing AI and AI Agent solutions to enhance sourcing processes and operational efficiency. The position requires identifying opportunities to apply AI technology to workflows, driving AI adoption across the team, and managing improvement projects from design through evaluation. The employee must monitor solution performance, evaluate business impact and ROI, and ensure compliance with data security and AI governance requirements. The role also includes supporting AI literacy and collaborating with stakeholders to continuously improve processes.

This role involves leading and governing strategic enterprise AI transformation programs to ensure alignment with corporate objectives and value realization targets. The position requires driving cross-functional collaboration among business units, technology teams, and external partners to accelerate AI adoption and business transformation. The focus is on maintaining effective governance, optimizing resource utilization, and delivering sustainable business outcomes through rigorous oversight of AI initiatives. The responsibilities include leading assigned AI projects from the business case through to operational handover and closure. This encompasses managing the entire project lifecycle, establishing program governance frameworks, and partnering with C-level executives to align priorities and resolve critical issues. The role also involves providing leadership to cross-functional delivery teams and managing strategic relationships with technology vendors and consulting firms to ensure delivery excellence.

We are seeking a hands-on Team Lead to drive the discovery, design, and delivery of automation solutions within the Finance and FinTech sectors. This role requires a blend of technical expertise and leadership to improve data and workflow efficiency. You will own a major automation workstream, managing the full lifecycle from initial design through to production support and ongoing maintenance. As a Team Lead, you will remain actively involved in delivery while mentoring team members and ensuring solution quality. You will leverage a diverse toolkit, including code, low-code platforms, APIs, workflow tools, RPA, and AI, to address complex business challenges. The focus is on practical, end-to-end solutions that enhance operational efficiency and accuracy. You will partner closely with Finance subject matter experts, data owners, and engineering teams to break down complex requirements and deliver measurable improvements in straight-through processing and operational risk.

You will collaborate with multiple groups to drive innovation and shape impactful outcomes. This role involves designing and evolving advanced artificial intelligence architecture blueprints and technical capabilities. You will develop implementation roadmaps for operationalizing artificial intelligence foundations and scalable architecture within the enterprise. The position requires building and operationalizing end-to-end foundation architecture to enable and govern artificial intelligence at scale. You will assess, evaluate, and incorporate appropriate technologies and platforms across data, artificial intelligence, and machine learning models, operations, security, and governance. The role also includes designing and building custom architectural components to support a scaled artificial intelligence foundation. You will optimize compute infrastructure to improve model serving management, computational performance, and end-to-end observability. Finally, you will implement comprehensive artificial intelligence governance including responsible artificial intelligence practices, security controls, and monitoring.

This role serves as the strategic lead for enterprise-wide AI initiatives, bridging the gap between business objectives and technical execution. The successful candidate will drive the development and implementation of a comprehensive AI strategy that aligns with corporate goals and regulatory requirements. They will coordinate across business units to ensure consistent application of AI technologies and methodologies. The position requires a deep understanding of both the commercial potential of AI and the technical complexities of implementation. Success in this role depends on the ability to manage complex stakeholder relationships and deliver measurable business value through AI initiatives. The individual will be responsible for defining the roadmap for AI adoption and prioritizing high-impact use cases across the organization. They will establish robust governance frameworks to ensure compliance, ethical use, and accountability in AI deployment. Continuous monitoring of AI program performance and value realization is essential to demonstrate ROI and guide future investment decisions. This role demands a balance of strategic vision and operational execution, requiring the candidate to work closely with technical teams to translate business needs into technical solutions.

This role focuses on leading the strategic transformation of human resources functions through the integration of artificial intelligence and advanced digital tools. You will drive initiatives to modernize HR processes, enhance employee experience, and optimize workforce management. The position requires a visionary approach to leveraging technology for operational efficiency and data-driven decision-making. You will collaborate with cross-functional teams to implement innovative solutions that align with organizational goals and industry best practices. You will be responsible for designing and executing a comprehensive HR transformation roadmap that incorporates AI capabilities. This includes automating routine tasks, developing predictive analytics for talent management, and creating scalable systems for recruitment and performance management. The role demands strong leadership skills to guide stakeholders through change management and foster a culture of continuous improvement. Success in this position requires a deep understanding of both HR principles and emerging technological trends.