PMO Specialist

**Job Responsibilities:**

1. Project Delivery and Portfolio Oversight

• Drive consistency in project execution by ensuring all teams adhere to standardized delivery methodologies and PMO governance.
• Monitor and analyze project and portfolio performance, risks, dependencies, costs , and resource capacity, providing recommendations to support management decision-making.
• Provide portfolio insights and recommendations to senior leadership through dashboards, reporting, and strategic portfolio reviews.
• Offering hands-on guidance, performance coaching, and delivery assurance to project managers.
• Facilitate portfolio reviews and executive governance discussions by preparing strategic analysis, recommendations, and decision-making materials.
• Maintain portfolio dashboards, governance calendars, RAID logs, decision logs, and action trackers, and follow up to closure.
• Monitor and report portfolio benefits realization and value delivery against approved business cases.
• Lead Steering Committees and quarterly portfolio review processes to ensure Digital investments remain aligned with business priorities, strategic objectives, delivery capacity, and expected business outcomes.

2. Project Governance and Standards

• Define and implement project management standards, methodologies, and best practices.
• Establish project governance frameworks and ensure adherence to organizational policies and procedures.
• Develop project management templates, tools, and guidelines.

3. Project Planning and Reporting

• Support project managers in creating comprehensive project plans, schedules, and budgets.
• Monitor and track project progress, milestones, and key performance indicators (KPIs).
• Generate regular project status reports and dashboards for stakeholders.

4. Resource Management

• Support enterprise-wide resources and capacity planning across Digital programs and projects.
• Maintain resource allocation records and assist in resolving resource conflicts.
• Monitor resource availability and utilization.
• Monitor portfolio demand against available delivery capacity and proactively identify resource bottlenecks.

5. Project Management Capability Development

• Promote project management best practices and delivery standards across the Digital Function.
• Coach and mentor project managers on project governance, stakeholder management, risk management, and delivery performance.
• Facilitate communities of practice and knowledge sharing sessions for project management professionals.
• Support the development of project management competency frameworks, career paths, and capability improvement initiatives.

6. Risk and Issue Management

• Collaborate with project teams to identify, document project risks and issues and develop risk mitigation and issue resolution strategies.
• Escalate critical risks and issues to senior management when necessary.
• Identify and monitor cross-project and portfolio-level risks, dependencies, and escalations.
• Facilitate risk review forums and ensure mitigation actions are tracked to closure.

7. Documentation and Knowledge Management

• Maintain project related documentation, including project charters, plans, and change requests.
• Establish a centralized repository for project-related documents and knowledge sharing.
• Ensure proper access controls for project documents.

8. Quality Assurance and Compliance

• Ensure that projects adhere to Digital governance standards, audit requirements, cybersecurity requirements, and enterprise policies.
• Conduct project audits and reviews to assess compliance with project management practices.
• Implement corrective actions and improvements as needed.

9. Continuous Improvement

• Identify opportunities to improving project management processes and practices.
• Participate in lessons learned sessions and contribute to the continuous improvement of project delivery.
• Stay updated with industry trends and emerging project management methodologies.
• Drive PMO maturity improvement initiatives and adoption of leading project and portfolio management practices.
• Identify opportunities to leverage automation, digital tools, analytics, and AI capabilities to improve PMO effectiveness and reporting efficiency

**Qualification:**

• Bachelor's degree in a relevant field (e.g., Business Administration, Engineering).
• Certification in project management (e.g., PMP, PRINCE2) is advantageous.
• Minimum 7 years of experience in PMO, Project Management, Program Management, or Portfolio Management.
• Experience supporting enterprise-scale business transformation, digital transformation, ERP, data, or technology programs.
• Experience working with executive leadership teams, Steering Committees, and senior business stakeholders.
• Experience managing multi-project portfolios and cross-functional delivery dependencies

1. Project Delivery and Portfolio Oversight

• Drive consistency in project execution by ensuring all teams adhere to standardized delivery methodologies and PMO governance.
• Monitor and analyze project and portfolio performance, risks, dependencies, costs , and resource capacity, providing recommendations to support management decision-making.
• Provide portfolio insights and recommendations to senior leadership through dashboards, reporting, and strategic portfolio reviews.
• Offering hands-on guidance, performance coaching, and delivery assurance to project managers.
• Facilitate portfolio reviews and executive governance discussions by preparing strategic analysis, recommendations, and decision-making materials.
• Maintain portfolio dashboards, governance calendars, RAID logs, decision logs, and action trackers, and follow up to closure.
• Monitor and report portfolio benefits realization and value delivery against approved business cases.
• Lead Steering Committees and quarterly portfolio review processes to ensure Digital investments remain aligned with business priorities, strategic objectives, delivery capacity, and expected business outcomes.

2. Project Governance and Standards

• Define and implement project management standards, methodologies, and best practices.
• Establish project governance frameworks and ensure adherence to organizational policies and procedures.
• Develop project management templates, tools, and guidelines.

3. Project Planning and Reporting

• Support project managers in creating comprehensive project plans, schedules, and budgets.
• Monitor and track project progress, milestones, and key performance indicators (KPIs).
• Generate regular project status reports and dashboards for stakeholders.

4. Resource Management

• Support enterprise-wide resources and capacity planning across Digital programs and projects.
• Maintain resource allocation records and assist in resolving resource conflicts.
• Monitor resource availability and utilization.
• Monitor portfolio demand against available delivery capacity and proactively identify resource bottlenecks.

5. Project Management Capability Development

• Promote project management best practices and delivery standards across the Digital Function.
• Coach and mentor project managers on project governance, stakeholder management, risk management, and delivery performance.
• Facilitate communities of practice and knowledge sharing sessions for project management professionals.
• Support the development of project management competency frameworks, career paths, and capability improvement initiatives.

6. Risk and Issue Management

• Collaborate with project teams to identify, document project risks and issues and develop risk mitigation and issue resolution strategies.
• Escalate critical risks and issues to senior management when necessary.
• Identify and monitor cross-project and portfolio-level risks, dependencies, and escalations.
• Facilitate risk review forums and ensure mitigation actions are tracked to closure.

7. Documentation and Knowledge Management

• Maintain project related documentation, including project charters, plans, and change requests.
• Establish a centralized repository for project-related documents and knowledge sharing.
• Ensure proper access controls for project documents.

8. Quality Assurance and Compliance

• Ensure that projects adhere to Digital governance standards, audit requirements, cybersecurity requirements, and enterprise policies.
• Conduct project audits and reviews to assess compliance with project management practices.
• Implement corrective actions and improvements as needed.

9. Continuous Improvement

• Identify opportunities to improving project management processes and practices.
• Participate in lessons learned sessions and contribute to the continuous improvement of project delivery.
• Stay updated with industry trends and emerging project management methodologies.
• Drive PMO maturity improvement initiatives and adoption of leading project and portfolio management practices.
• Identify opportunities to leverage automation, digital tools, analytics, and AI capabilities to improve PMO effectiveness and reporting efficiency

• Bachelor's degree in a relevant field (e.g., Business Administration, Engineering).
• Certification in project management (e.g., PMP, PRINCE2) is advantageous.
• Minimum 7 years of experience in PMO, Project Management, Program Management, or Portfolio Management.
• Experience supporting enterprise-scale business transformation, digital transformation, ERP, data, or technology programs.
• Experience working with executive leadership teams, Steering Committees, and senior business stakeholders.
• Experience managing multi-project portfolios and cross-functional delivery dependencies