The role executes transformation initiatives related to major activities such as mergers or acquisitions, as well as ongoing improvements to the effectiveness and efficiency of an AIA entity, function, or department. It oversees planning and implementation, coordinates multidisciplinary projects, manages change, and supports staff in resolving project issues. The position also explores opportunities to improve workflows and build a healthy working environment. It includes related tasks assigned to align with business policy and support long-term business growth. Applicants must complete a criminal background check before joining the company.

AIA Group Ltd
Company ProfileAIA Group Limited is the largest publicly listed pan-Asian life insurance group, with a presence in 18 markets across the Asia-Pacific region. In Thailand, AIA has been a trusted insurance provider for over 80 years, offering comprehensive life insurance, health insurance, and retirement planning solutions. AIA Thailand is known for its customer-first approach and innovative insurance products that combine protection with wellness initiatives. The company has embraced digital transformation, investing heavily in technology to enhance customer experience and streamline operations. The Bangkok office of AIA offers diverse career opportunities across various functions including actuarial science, underwriting, claims management, IT, digital marketing, and customer service. AIA is committed to developing talent and provides extensive training programs, competitive benefits, and a supportive work culture that emphasizes work-life balance and employee well-being.
Company Profile

AIA Group Limited is the largest publicly listed pan-Asian life insurance group, with a presence in 18 markets across the Asia-Pacific region. In Thailand, AIA has been a trusted insurance provider for over 80 years, offering comprehensive life insurance, health insurance, and retirement planning solutions.
AIA Thailand is known for its customer-first approach and innovative insurance products that combine protection with wellness initiatives. The company has embraced digital transformation, investing heavily in technology to enhance customer experience and streamline operations.
The Bangkok office of AIA offers diverse career opportunities across various functions including actuarial science, underwriting, claims management, IT, digital marketing, and customer service. AIA is committed to developing talent and provides extensive training programs, competitive benefits, and a supportive work culture that emphasizes work-life balance and employee well-being.
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Explore current opportunities at this company.
The role focuses on maximising sales of AIA products and services through direct sales to retail customers via call centre and online channels. The representative helps customers understand how products meet their needs, coordinates sales and distribution programs, supports individual and team quotas, and contributes to business objectives. The position may involve handling existing accounts or managing named accounts for a product or product set within a geography. It also includes building positive customer experiences, maintaining strong partner relationships, completing related tasks aligned with company policy, exploring workflow improvements, and supporting sustainable long-term business growth.
The role focuses on maximizing sales of AIA products and services by selling directly to retail customers through the call centre and online platforms. The representative helps meet individual and team quotas while supporting AIA business objectives. The position includes building product demand by demonstrating how AIA offerings meet customer needs, coordinating sales and distribution programs for the direct sales channel, and potentially handling existing or named accounts within a product or geographic portfolio. Additional duties include supporting positive customer and partner experiences, improving workflow, completing related tasks, and contributing to sustainable long-term business growth.
The role is responsible for maximizing sales of AIA products and services by selling directly to retail customers through call centre telemarketing and online platforms. The representative must meet individual and team quotas while supporting AIA business objectives. The position involves building product demand, developing and coordinating sales and distribution programs for the direct sales channel, and potentially handling existing or named accounts. The representative is also responsible for positive customer experiences, supporting key partners, completing related tasks aligned with business policy, identifying workflow improvements, and contributing to long-term business growth.
The Telemarketing Sales Representative is responsible for maximizing sales of AIA products and services by selling directly to retail customers through call-center telemarketing and online platforms. The role works toward individual and team quotas and AIA business objectives. Key duties include building customer demand by explaining how AIA products meet customer needs, developing and coordinating direct-sales programs, and potentially handling existing or named accounts within a geography. The role also focuses on positive customer experiences, partner relationships, workflow improvements, related tasks assigned to support business policy, and long-term business growth.
The role is responsible for maximizing sales of AIA products and services by selling directly to retail customers through a call center and online platform. The representative must meet individual and team quotas while supporting AIA business objectives. The position includes building product demand, coordinating sales and distribution programs for the direct-sales channel, and potentially managing existing or named accounts. It also focuses on creating positive customer experiences, maintaining strong partner relationships, improving workflows, handling related tasks, and supporting long-term business growth.
The Telemarketing Sales Representative is responsible for maximizing sales of AIA products and services by selling directly to retail customers through call-center and online-platform channels. The role involves meeting individual and team quotas, developing demand for AIA products, and supporting AIA business objectives. The representative develops and coordinates sales and distribution programs for the direct-sales channel, may manage existing or named accounts within a geography or product set, and builds positive customer experiences and partner relationships. Other duties include exploring workflow improvements, handling assigned tasks aligned with business policy, and supporting long-term business growth. Applicants must complete a criminal background check before joining the company.
The role focuses on maximizing sales of AIA products and services through direct selling to retail customers via call centre telemarketing and online platforms. The representative helps meet individual and team quotas and supports AIA business objectives. Key duties include building product demand, coordinating sales and distribution programs for the direct sales channel, handling existing or named accounts within a geography, and maintaining positive customer experiences and key partner relationships. Applicants must also pass a criminal background check under AIA Thailand's recruitment policy and provide accurate personal data.
The Actuarial, Consultant role provides advice and assesses business performance and profitability. The position contributes to actuarial strategy, capital management, asset allocation, par fund management, embedded value analysis and economic capital modelling. The consultant advises on the adequacy of insurance levels and cover, recommends on the insurance profitability of business accounts, and handles related tasks in line with business policy. The role also includes exploring workflow improvements, building a healthy working environment and supporting long-term business growth.
The role is responsible for improving employee productivity by assessing company-wide developmental needs and arranging suitable training for Call Center staff and agency personnel. It covers functional skills and service mindset training for new hires and existing employees, including monitoring, evaluation, continuous improvement, and learning tools to verify CSR knowledge and service skills. The specialist also supports talent and recruitment activities, including assessment methodology, academy programs, coaching for high-potential employees, feedback on readiness for higher roles, and participation in candidate assessment and interviews. Additional methods include external training, conferences, online learning, mentoring, and self-learning.