Ooca is hiring a Clinic Receptionist and Customer Support staff member for its Bangkok mental health clinic. The role involves welcoming customers, managing day-to-day clinic operations including appointment scheduling and customer flow, handling complaints, responding to enquiries via email, phone, Chat Line, and WhatsApp, processing payments, onboarding doctors, and maintaining customer records. The position reports to the Clinic and Operations Manager. Candidates should hold a bachelor's degree in healthcare administration, business administration, or a related field, with at least one year of administration experience. Strong organizational, communication, and problem-solving skills are required, along with fluency in English, basic Microsoft Office or Google Workspace proficiency, and flexibility to work 6 days per week in shifts between 10 AM and 8 PM.





