Bangkok, Thailand
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Listing record updated: October 29, 2026. We archive records after 60 days without an update. This date does not confirm that the employer is still hiring.
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This 10-month contract role sits within Agoda's Strategic Partnerships team in Bangkok and focuses on addressing payment discrepancies between Agoda and its partners. The coordinator investigates and resolves payment disputes, works with partners to find mutually agreeable solutions, and uses insights from past disputes to streamline payment processes and reduce future issues. Daily responsibilities include consistent partner support and cross-department collaboration.
The role is open to recent graduates and entry-level candidates. Required qualifications include fluent English, strong attention to detail, problem-solving skills, organizational ability, teamwork, and basic Excel proficiency. A bachelor's degree in Business, Finance, Statistics, Economics or equivalent, plus Microsoft Office, numerical/analytical skills, and SQL/database experience are listed as advantageous.
Investigate and resolve payment disputes between Agoda and partners
Work closely with partners to address payment issues and find mutually agreeable solutions
Extract insights from dispute resolutions to streamline payment processes and reduce future disputes
Deliver consistent partner support daily using communication and problem-resolution abilities
Collaborate with team members across various departments
Fluent command of the English language
Open to candidates seeking their first professional role, especially recent graduates
Strong attention to detail with excellent problem-solving skills
Good organizational abilities and capacity to work effectively in a team setting
Proficiency in basic Excel functionality
Bachelor Degree in Business, Finance, Statistics or Economics or equivalent experience
Proficiency in Microsoft Word, Excel, Outlook and PowerPoint
Strong numerical and analytical skills
Experience with Databases and SQL
Fresh graduates are welcome
Standard application form with screening questions; candidates should review Agoda's Hiring Process Guidelines before interview
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