This role focuses on owning the speed KPI strategy for the SPX Express network. You will set targets, align stakeholders across departments, and translate these goals into clear accountabilities for functional teams. The position requires driving performance to target by leading initiatives, tracking progress, and course-correcting to ensure goals are met. You will also design and pitch improvement strategies to identify gaps and lift speed performance organization-wide. Additionally, you will turn data into decisions by analyzing performance metrics to surface business insights and steer initiatives that maximize impact. Regular reporting to senior leadership and proactive flagging of performance deviations are key aspects of this role.

This role involves leading and managing overall operations in Bangkok, Thailand to ensure smooth daily business processes and high customer satisfaction. The position requires developing and implementing operational strategies that align with Lazada's goals, driving efficiency and scalability within the market. You will oversee the coordination of various departments to foster collaboration and streamline workflows while monitoring key performance indicators to identify areas for improvement and implement corrective actions. You will manage a team of operational professionals, providing guidance, training, and support for their professional development. Maintaining strong relationships with external partners and stakeholders is essential to ensure a seamless supply chain and logistics network. Additionally, you must stay updated on industry trends and regulatory changes, adapting operations to remain competitive and compliant in the local market.

This role focuses on maintaining strong operational control over rework and return processes while managing workforce performance and daily team metrics. You will coordinate closely with cross-functional departments to resolve operational issues and ensure timely delivery of productivity, quality, and process accuracy targets. The position requires driving continuous improvement initiatives to enhance overall operational efficiency and minimize workflow delays.

This role focuses on driving retail sales strategy and partner acquisition for non-Shopee drop-off orders. You will lead a team of 15 employees across retail sales and SVP training functions, managing both direct staff and external BPO partners. The position requires managing partner performance metrics, specifically Average Daily Orders (ADO), and executing initiatives to boost productivity and order volume. You will also be responsible for resolving operational bottlenecks and partner escalations to ensure a seamless network execution. You will directly oversee a 15-person team, including 13 members in retail sales and 2 in SVP training. This involves leading full-time employees, temporary staff, and managing relationships with third-party BPO vendors. The role demands strong leadership skills to manage diverse teams and exceptional communication abilities for negotiation and relationship management. You will act as the primary point of contact for partner escalations and logistical challenges.

This role focuses on driving end-to-end program management for key cross-border fulfillment initiatives. You will design and maintain business dashboards to monitor critical KPIs such as FBS Coverage and New SKU Inbound. The position requires leading weekly business reviews and preparing management reports for regional leadership. You will coordinate cross-functional projects involving Operations, Product, and Marketing teams to enhance seller experience and operational efficiency. Additionally, you will develop strategic proposals and business cases to support new initiatives and leadership decision-making. You will analyze business performance to identify growth opportunities and operational bottlenecks through data-driven insights. The role involves monitoring project milestones, risks, and dependencies to ensure the timely delivery of key business initiatives. Success in this position requires a proactive approach to stakeholder management and a strong ability to drive execution across multiple teams.

This role involves overseeing and coordinating field service activities for Marketing Equipment Management (MEM) across internal and external stakeholders. You will be responsible for managing vendor relationships to ensure alignment with organizational objectives and customer expectations. The position requires close collaboration with the sales team and distribution center teams to prepare equipment and spare parts while maintaining strict adherence to safety and quality regulations. You will also be tasked with tracking vendor performance, controlling inventory accuracy against SAP systems, and ensuring cost-effective usage of spare parts in the field. You will report directly to the Senior MEM Execution Manager and serve as the point of contact for safety management within the department. The role demands a proactive approach to problem-solving and a service-oriented mindset to support both internal teams and external partners. You will ensure all operational activities comply with standard operating procedures (SOPs) and implement necessary action plans to address performance gaps. This is a key operational position that bridges the gap between technical service delivery and business goals.

This role focuses on managing essential office operations and administrative functions to ensure smooth daily workflows. The position involves overseeing document management, office supply procurement, and property coordination to support various departments effectively. You will work closely with accounting and related units to maintain accurate records and control operating costs in alignment with organizational goals. Key duties include performing day-to-day administrative tasks, managing office supplies through representative vendors, and facilitating employee and visitor needs through property support and document delivery. The role requires strong organizational skills to handle cash disbursement reporting and other administrative duties. You will be expected to coordinate with multiple departments to ensure accurate reporting and efficient resource allocation.

This role focuses on optimizing logistics operations and driving continuous improvement across the network. You will lead end-to-end initiatives to identify inefficiencies in middle-mile operations, including linehaul, hubs, and cross-docking processes. The position requires a strong analytical mindset to interpret operational data, monitor key performance indicators, and develop insights that support data-driven decision-making. You will collaborate closely with cross-functional teams to standardize standard operating procedures and ensure consistent execution across all sites. Additionally, you will manage pilot projects and support the rollout of new tools and automation initiatives to enhance productivity and reduce costs per parcel. You will work directly with Operations, Planning, and Tech teams to support new site launches and network expansion. The role involves close collaboration with planning teams to optimize hub capacity, routing efficiency, and equipment utilization. You will also be responsible for change management, ensuring that operations teams are trained and supported in adopting new processes. This position requires a hands-on approach to working with ground operations and a proven track record of delivering measurable impact through process improvement initiatives.

LINE MAN Wongnai (LMWN) is Thailand's leading on-demand delivery and lifestyle e-commerce platform. The Supply Chain Management team owns the company-wide inventory and fulfillment infrastructure, ranging from merchant hardware like POS terminals and Soundboxes to rider equipment. This role is critical as a cross-business unit backbone function, currently operating on a deeply integrated SAP inventory stack. You will be responsible for the end-to-end delivery scorecard, including lead times, SLA compliance, and delivery backlog management. Additionally, you will oversee reverse logistics, supply planning, and the SAP-Inventory integration to ensure data accuracy across all systems. The position requires driving automation and AI initiatives to convert manual SCM workflows into automated processes and managing relationships with third-party logistics providers. You will lead a team to operate independently while ensuring proactive ownership of operational risks and process improvements. This is a strategic leadership role focused on transforming reactive operations into proactive ownership. You will redesign inbound, outbound, and return workflows to ensure decisions originate from Supply Chain rather than other departments. The role involves managing the operational cadence for reconciliation, stock accuracy, and FIFO compliance while reporting status transparently. You will also build team capability through coaching and delegation, identifying gaps early and closing them through honest escalation on resourcing. The ideal candidate will drive the automation roadmap, including a central SCM portal, automated tracking, and AI-assisted case handling, to enhance efficiency and reduce manual effort.

This role focuses on leading and overseeing daily warehouse operations to ensure seamless inbound, storage, and outbound processes. You will supervise warehouse personnel to maintain high productivity standards and workplace safety while managing inventory accuracy and space utilization. The position requires driving process improvements and cost optimization through KPI analysis and continuous improvement initiatives. You will be responsible for investigating stock discrepancies and operational issues to implement corrective actions. The role involves managing both in-house operations and outsourced logistics, requiring strong leadership and analytical skills. You will ensure effective communication with stakeholders and maintain rigorous stock control through cycle counts and annual stock-taking activities.