The Commercial Academy Lead is responsible for building and continuously improving Lazada Thailand's commercial capability by designing, developing, and managing a comprehensive learning ecosystem for Key Account Managers (KAMs). This role ensures that all commercial teams possess the knowledge, skills, tools, and frameworks required to drive seller growth, deliver business results, and execute strategic initiatives consistently. The role leads end-to-end learning strategy, including onboarding, capability development, upskilling and reskilling programs, competency frameworks, learning content, certifications, and live enablement sessions. Working closely with Category, Commercial Excellence, Business Development, Seller Operations, and Regional teams, the Commercial Academy Lead translates business priorities into practical learning programs that improve commercial execution and organizational effectiveness. The position requires a strategic thinker who can identify capability gaps, design scalable learning paths, and foster a culture of continuous learning across the organization.

The Global Privacy environment is changing at a speed never seen before and while this poses a significant challenge for global businesses such as ours to keep up with the laws, it also presents a great opportunity for you to be a part of a global data privacy team directly contributing to build the trust of our users, employees, and partners at Agoda. As a Data Privacy Analyst, you will support Agoda’s Privacy Advisory function by helping the team provide timely, well-organized privacy legal advice across the business, while also keeping the engine room of the advisory practice running smoothly – from knowledge management to performance metrics. You will work closely with a world class privacy team comprising of subject matter experts, security professionals and technology teams in a global work environment. In this Role,you’ll get to: * Conduct fact-finding for privacy advisory queries – gathering relevant business context, prior guidance and documentation to facilitate efficient legal assessment of requests * Provide support on privacy advisory matters, including drafting initial reviews and assessments under guidance * Support training and awareness initiatives and regulatory change management initiatives * Actively manage the privacy advisory repository from end-to-end * Establish, review & improve privacy policies, standards, and procedures * Identify & manage privacy risks associated with 3rd parties * Upkeep,maintain and improve privacy controls * Improve privacy team’s efficiencies using data analytics (Metrics, Key Risk Indicators, Dashboards, Trend analysis) * Provide project management support for specific privacy projects What you’ll Need to Succeed: * A genuine interest in data privacy and/or technology law * 1-2 years’ experience in Legal,Governance, Risk or Compliance disciplines * Excellent organizational skills and attention to detail * Great written and verbal communication skills * Well versed with MS Office suite * Willingness to go the extra mile to get the job done including routine and,administrative,tasks * Curiosity & willingness to explore privacy concepts and ask questions * Proficient in English It’s Great if you Have: * Basic understanding of privacy concepts or laws (GDPR, PDPA,etc) * Experience with data/metrics tracking (Excel, dashboards, etc.) * Prior exposure to legal document or template management * Ability to execute at pace and multi-task in an agile environment We Offer: * A dynamic role in a fast-growing team of a reputable global company * Working in an international environment * Great opportunities for further development in data privacy,cybersecurity and artificial intelligence * Working in a team of flexibly minded and highly skilled professionals Please review our Hiring Process Guidelines before your interview — click [here](https://careersatagoda.com/interview/)to learn how interviewing at Agoda works.

You will serve as a key point of contact for end-users, providing expert guidance and support for various business applications and systems. Your role involves troubleshooting technical issues, conducting training sessions, and ensuring that users maximize the value of the software tools available to them. You will collaborate closely with the IT team to identify system improvements and document standard operating procedures to enhance overall efficiency. This position requires a proactive approach to problem-solving and a strong commitment to delivering exceptional customer service. You will be responsible for managing user requests, prioritizing tickets, and ensuring timely resolution of incidents. Additionally, you will act as a bridge between the business units and the technical team, translating complex technical concepts into clear, actionable instructions for non-technical staff.

We are seeking a dedicated Premier Academy Specialist to join our team and drive the success of our premier academy initiatives. This role involves managing key relationships with partners and stakeholders to ensure the delivery of high-quality educational programs and training sessions. You will be responsible for coordinating logistics, tracking performance metrics, and ensuring that all academy activities align with organizational goals. The ideal candidate will have a strong background in education, training, or customer success, with a proven ability to manage complex projects and communicate effectively across diverse teams. In this position, you will play a critical role in developing and implementing strategies to enhance the academy's impact and reach. You will work closely with internal teams to design curriculum materials, organize events, and provide ongoing support to participants. Success in this role requires a proactive approach to problem-solving, attention to detail, and a commitment to delivering exceptional value to our partners and learners.

The Agency FA Coach Senior Specialist supports the development and performance of financial advisors within the agency channel. This role focuses on coaching, training, and mentoring to drive productivity and compliance standards. The position involves collaborating with agency leaders to identify skill gaps and implement targeted development programs. It requires strong communication and industry knowledge to effectively guide advisors toward achieving business goals. This Bangkok-based role contributes to AIA's growth strategy by enhancing advisor capabilities and retention rates across the front office operations.

As the building block that provides a solid baseline for Agoda’s culture of integrity, the Compliance & Ethics team is at the forefront of driving and maintaining the company’s compliance program and managing regulatory risks across a fast‑growing, tech‑driven global travel business. Within Booking Holdings, an enhanced and more connected global B2B organization is being built, bringing together strategic partnership capabilities across Booking.com, Priceline and Agoda (“New B2B Business”). Intended to better serve partners, move faster in the market, and unlock new opportunities for growth, the new organization will support strategic partnerships, affiliate and API distribution, corporate and wholesale travel, and other commercial channels, serving airlines, travel management companies, OTAs, financial institutions, platforms and other strategic partners. You will collaborate closely with colleagues across Booking Holdings Inc., Booking Holdings Financial Services, our sister brands, and key functions including FinTech, Product, Commercial, Legal, Internal Audit, People and Supply to help shape and support the next chapter of Booking Holdings’ B2B business, leveraging the company’s scale, technology, talent and global reach to create best-in-class partner experiences and innovative solutions. Reporting to the Agoda Senior Director, Compliance Officer, you will be the senior payments compliance lead for Agoda’s B2B (business to business) division, with a particular focus on our B2B payments products and related licensing obligations. You will design, enhance, and oversee our compliance risk management and control framework and provide pragmatic, risk-based advice to senior stakeholders. This position is based in Bangkok. Agoda provides relocation support for successful candidates not currently located in Bangkok. Remote or alternative base locations are not available. **In this Role, You’ll Get To** * Play a central role in helping design and implement the Compliance foundations of the new consolidated B2B business, including: **Compliance & Ethics Programme – Key Responsibilities** * Lead and support day‑to‑day Compliance & Ethics initiatives, ensuring key objectives, deliverables, and reporting are completed in a timely and high‑quality manner. * Act as a subject matter expert and trusted advisor on broader Compliance & Ethics topics (e.g., anti‑bribery and corruption, conflicts of interest, third‑party risk, code of conduct), providing well‑reasoned, business‑oriented guidance that supports Agoda’s culture of integrity. * Shape and enhance Agoda’s Compliance & Ethics framework, including policies, standards, training, monitoring and testing activities, ensuring it remains fit‑for‑purpose and aligned with Booking Holdings’ expectations and global benchmarks. * Design and oversee practical review processes for gifts and entertainment, conflicts of interest disclosures, third‑party due diligence, risk assessments, and related monitoring, and drive appropriate mitigation actions in close partnership with relevant stakeholders. * Collaborate with the Global Compliance & Ethics team on third‑party risk management initiatives and conflicts of interest processes, helping to ensure effective identification, escalation, and mitigation of key risks across new and existing activities. * Support or lead elements of compliance‑related reviews and investigations (where appropriate), and develop data‑driven monitoring approaches to identify trends, root causes, and opportunities for programme uplift. * Develop, implement, and continuously refine compliance policies, procedures, and standard operating procedures (SOPs) to keep pace with evolving business models and regulatory expectations. * Support the design, delivery, and refresh of compliance training programmes, including in‑person and virtual sessions, and maintain e‑learning materials in line with changing business needs and risk profiles. * Promote a strong ethical culture through awareness campaigns, employee engagement initiatives, and regular collaboration with key functions and leadership. * Partner closely with cross‑functional teams (e.g., Legal, Finance, Government Affairs, People, Commercial, Supply and other business stakeholders) to embed compliance requirements into products, processes, and day‑to‑day decision‑making. * Drive continuous improvement and efficiency initiatives, including the smart use of technology and digital tools to standardise, automate, and streamline compliance workflows. * Prepare or support management updates, reporting materials, and other compliance‑related communications for internal and external stakeholders and leadership. * Take on additional and ad hoc responsibilities as needed to strengthen the Compliance & Ethics function and further mature the overall programme. * Support the development, implementation and continuous enhancement of the financial crime risk management framework alongside our Financial Crime team. * Assist in areas of financial crime risk management such as testing and monitoring and annual risk assessment process. **What You’ll Need to Succeed** **Experience & Expertise** * 8+ years of progressive experience in compliance risk management regulatory compliance, preferably in global or regional organisations. * Significant cards and payments experience, including a practical understanding of consumer and B2B payments products, payment service provider models, card scheme rules, and payments licensing environments. * Proven track record in building, enhancing, or independently assessing compliance risk management frameworks for payments, including risk assessments, controls design, and governance. **Technical & Functional Skills** * Hands‑on experience designing, operating, or overseeing a corporate compliance framework, third‑party due diligence processes, investigations, escalation, and complex case handling. * Strong ability to translate legal and regulatory compliance into clear, pragmatic controls and processes that enable business growth while managing risk. **Leadership & Stakeholder Management** * Demonstrated success in influencing and partnering with senior stakeholders across functions (e.g., Product, FinTech, Commercial, Legal, Internal Audit, Operations) in fast‑paced, high‑growth environments. * Strong project and programme management skills, with the ability to prioritise, plan, and deliver multiple initiatives concurrently across jurisdictions and time zones. * Excellent communication skills in English (written and verbal), with the ability to explain complex compliance concepts in clear, business‑friendly terms. **Mindset & Values** * Strategic, data‑driven, and solutions‑oriented, with the ability to “connect the dots”, see the big picture, and drive constructive change. * High level of integrity and sound judgement, suitable for a senior Compliance & Ethics leadership role. * Self‑starter who operates with minimal supervision, is comfortable with ambiguity, and thrives in a dynamic, tech‑driven, international environment.

As the building block that provides solid baseline to the company’s culture of integrity, the Agoda Compliance & Ethics team is at the forefront in driving and maintaining the Agoda Compliance & Ethics program. We are seeking able, confident, curious, and self-motivated professional with experience working in global Compliance &Ethics program to join the energetic &passionate Agoda Compliance & Ethics team who will have significant contribution to strengthen and support integration of Compliance &Ethics program to the business. This position is based in Bangkok. Agoda provides relocation support for successful candidates who are not currently located in Bangkok. Please note that we are not open to remote working or the possibility of being based in other locations. This role is individual contributor. In this Role,you’ll get to * Lead and support day-to-day compliance and ethics initiatives, ensuring key objectives, deliverables, and reporting are completed in a timely manner. * Conduct review of gifts & entertainment, conflicts of interest disclosure,third-party due diligence,risk assessment,monitoring and testing;and drive appropriate mitigation actions in partnership with relevant stakeholders. * Develop,implement and enhance compliance policies,procedures and standard operating procedures (SOPs) to address evolving business and regulatory risks. * Support the development and delivery of compliance training programs, including in-person and virtual sessions, and update e-learning materials in line with evolving business needs. * Promote a strong ethical culture through awareness campaigns, employee engagement initiatives, and cross-functional collaboration. * Partner closely with cross-functional teams such as Legal, Finance, Government Affairs,People, Commercial, Supply and other business stakeholders to embed compliance requirements into business processes. * Drive continuous improvement and efficiency initiatives, including the use of new technologies and digital tools to streamline workflows and reduce manual effort. * Prepare or support management updates and reporting materials, and other compliance-related communications for internal and external stakeholders and leadership. * Support additional and adhoc work as necessary to support the compliance & ethics function and mature the program. What you’ll Need to Succeed * At least 5 years previous experience working in compliance and ethics function or related field(legal,or risk) in multinational medium to large organizations. * Proactive thinking beyond assigned tasks and consistently developing solutions to further the Compliance & Ethics program. * Detailed-oriented, able to connect dots, see the big picture, drive changes, and confidently navigate and appropriately mitigate challenging compliance requirements with business mindsets. * Ability to position the role as C&E strategic advisor and forge trusted relationships with colleagues around the world. * Confident communication skills(verbal and written); English proficiency. * Strong quantitative and qualitative analysis skills. * Strong digital fluency with proficiency in Microsoft 365 and Google Workspace,along with ability to master internal systems and leverage AI tools for workflow optimization. * Must possess the highest integrity,commensurate with a compliance & ethics position. * Ability to operate without extensive supervision and act as a self-starter. * Energetic, fast-paced, and always desire to go the extra mile. It’s Great if you have * Bachelor’s Degree in Law * Experience with the travel industry/technology

This internship role focuses on managing content for TikTok and Instagram accounts, including planning, shooting, voiceover, editing, and captioning. The position also involves organizing employer branding and personnel marketing events, coordinating with HR teams across Bangkok and Rayong, and supporting external stakeholders. Additionally, the intern will assist with HR administrative tasks, such as processing medical claims, and contribute to HR digitalization initiatives using Power Automate and Power BI.