This role supports communication and engagement with ShopeeFood merchants across multiple channels. The position involves creating merchant-facing content, managing merchant communities and social media channels, supporting campaign and operational communications, and gathering merchant feedback to generate actionable insights for relevant teams.
Suntory Beverage & Food is hiring a Senior Manager, Channel Strategy in Bangkok to develop and deliver channel strategies across Modern Trade, Traditional Trade and Eatery channels. The role translates consumer, shopper and performance insights into growth priorities, customer-specific propositions and execution plans, from planning through execution and performance tracking. Key duties include channel, outlet and performance analyses, leading Meal Occasion initiatives and pilot programs end to end, developing outlet segmentation and Picture of Success, and delivering annual channel/customer plans with KPIs such as sales uplift, traffic growth and ROI. The role requires cross-functional collaboration, stakeholder management, and scaling successful pilots through playbooks.
The Service Manager is a key operational leadership role responsible for overseeing and enhancing the service delivery experience of TrakCare and IntelliCare customers. Acting as the primary post-go-live point of contact, the Service Manager is accountable for driving customer satisfaction, ensuring SLA compliance, managing escalations, and coordinating internal delivery teams. This role bridges the gap between operational performance and strategic partnership, working closely with Account Management, Support, Implementation, and Product teams to ensure the successful delivery and continuous improvement of services. Candidates must have a strong understanding of TrakCare/IntelliCare modules and their integration within clinical workflows, along with ITIL-qualified experience in IT Service Management within a healthcare or enterprise application support environment.
This role supports Agoda's expanding travel business, focusing on flights, travel packages, and related products. The Associate Director oversees product development advisory, consumer-facing regulatory advice, and commercial contracting support. Responsibilities include advising on legal and regulatory matters, drafting and negotiating agreements, providing strategic guidance on new products, partnering with internal stakeholders to manage cross-functional risks, and leading a team of senior lawyers. The position requires a business-minded legal professional to balance legal risk with business needs.
This role focuses on Business Intelligence and Data Analytics for the Shopee Fulfilment business. The Senior Data Analyst will execute complex SQL optimizations and manage data architectures to analyze operational metrics securely. They will translate data into actionable insights to maximize warehouse cost efficiency and streamline seller processes. Additionally, the role involves developing predictive models for demand forecasting and building automated fee-collection systems to ensure billing accuracy and revenue capture.
SPX Express (Shopee) is hiring a commercially minded professional in Bangkok to own workforce commercial activities within Strategic Workforce Planning. The role manages pricing, commercial negotiations, contracts, and commercial mechanisms to ensure competitive workforce cost while supporting operational requirements, working with Vendor Management, Operations, Legal, and external vendors. Key duties include developing pricing structures and cost-optimization initiatives, leading vendor negotiations on rate changes and renewals, managing the end-to-end contract lifecycle with Legal, designing commercial mechanisms such as incentives and penalties, evaluating financial impacts of proposals, and building strategic vendor relationships.
This role supports the planning, execution, and management of digital platforms for commercial teams, ensuring operational stability and alignment with sales and trade marketing strategies. The position covers Thailand/Indochina and regional clusters including Taiwan, Hong Kong, Malaysia, Singapore, and Indonesia. The Commercial Tech Manager acts as a trusted technology partner, owning platform performance, activating business initiatives, and connecting teams to accelerate delivery. Responsibilities include leading deployment and adoption, making technology investment choices, strengthening data foundations, and keeping the portfolio future-ready through security and compliance.
The Payroll Specialist is a senior role within the Global Payroll team based in Bangkok, responsible for end-to-end ownership of payroll operations for assigned countries or regions. The role involves driving payroll excellence, governance, and transformation across international operations. The specialist partners with People, Finance, Tax, Legal, and external vendors to strengthen controls and improve the employee experience. Key duties include managing monthly payroll activities, complex payroll accounting, vendor governance, leading payroll implementations, and ensuring compliance with statutory requirements. The position requires acting as a subject-matter expert, leading process improvements, and supporting audits and forecasting activities.
The Senior Talent Acquisition Partner – Tech plays a strategic and hands-on role in building Agoda’s technology organization. The role involves partnering with senior technology leaders and hiring managers to translate business priorities into effective hiring strategies and deliver high-quality talent. Responsibilities include managing the full recruitment lifecycle, from workforce planning and talent mapping through to offer negotiation and onboarding. The partner will recruit across various technical disciplines such as Software Engineering, Data Science, and Infrastructure, while also using market intelligence and data to improve hiring processes. The position requires a proactive approach to sourcing, market mapping, and competitor research to strengthen access to high-quality talent.
The Senior Operations Executive will bridge the gap between operational strategy and execution, focusing on enterprise merchant retention and data infrastructure. The role involves managing post-service journeys, designing automated retention frameworks, and standardizing operating procedures to reduce case volume. Key duties include analyzing churn metrics, maintaining data tracking infrastructure, and serving as a liaison between merchants and cross-functional teams like Sales and Product. The position requires a systems architect mindset to build scalable workflows and strict quality verification protocols.
