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**Technical Sales Representative (Yearly Contract) - SCG Distribution**

SCG

This role involves working with the internal sales team to achieve sales targets for paints and chemicals products. The position requires creating and maintaining customer relationships to increase product awareness and trust. The employee must prepare and follow up on quotations and coordinate with the CSO department to ensure complete orders. Responsibilities include updating sales status and forecasts for management, developing product knowledge, and providing basic technical advice to customers. The role also entails collecting market data to analyze trends, technologies, and service needs for new business opportunities.

Sales and Marketing Executive

SCG

This role involves executing sales and marketing plans to achieve assigned sales volume and business targets. The position requires managing and developing relationships with existing customers while identifying and acquiring new customers within target segments. The role also includes analyzing market conditions and customer needs to prepare reports and identifying opportunities to increase customer wallet share through product customization and value-added offerings.

Workforce Commercial Strategy (SPX Express)

Shopee

SPX Express (Shopee) is hiring a commercially minded professional in Bangkok to own workforce commercial activities within Strategic Workforce Planning. The role manages pricing, commercial negotiations, contracts, and commercial mechanisms to ensure competitive workforce cost while supporting operational requirements, working with Vendor Management, Operations, Legal, and external vendors. Key duties include developing pricing structures and cost-optimization initiatives, leading vendor negotiations on rate changes and renewals, managing the end-to-end contract lifecycle with Legal, designing commercial mechanisms such as incentives and penalties, evaluating financial impacts of proposals, and building strategic vendor relationships.

Customer Service Operations (SPX Express) - Operations - Bangkok

Shopee

This role involves managing the daily operations of a customer service team to ensure optimal performance and achievement of KPIs. The position requires overseeing process optimization, monitoring performance metrics, and developing training programs for agents. The role also entails handling escalations, collaborating with cross-functional teams, and maintaining quality assurance processes to enhance service delivery and customer experience.

HR Facility Management - People - Bangkok

Shopee

This role involves sourcing and overseeing contracts for facility services like catering, cleaning, and security. The position requires managing G&A budgets and advising businesses on efficiency improvements. Key duties include ensuring facility maintenance and handling emergencies. Candidates must have a relevant degree and at least three years of experience in a fast-paced environment, specifically within the tech or Internet industries.

Performance Control Tower (SPX) (Samut Prakarn)

Shopee

This role is part of the Operations team at Shopee, which manages the end-to-end operational process from product listing to buyer delivery. The team monitors operational KPIs across the region and performs root cause analysis when performance fluctuates. The position involves cross-functional collaboration with the Recovery Team for loss disputes and follows up on internal SOC RC and TP lost issues. It also includes analyzing lost, stuck, and high-value targets, conducting trend analysis, and coordinating with engineers and logistics managers to update product features and sort codes.

Loss and Damage Operation Team Lead (SPX Express)

Shopee

This role involves leading the Loss and Damage Operation Team to measure and track key performance indicators regarding damage and reporting. The team lead manages daily loss, stuck, and damage performance, identifying bottlenecks and risks to the network operation. Responsibilities include designing mitigation strategies, identifying process improvement opportunities, and managing stakeholders to align on goals. The position requires preparing reporting tools and templates for internal stakeholders and customers, as well as collecting and analyzing data to set up improvement processes.

Strategy Project Management (Recovery& Claim) (SPX Express) - Operations - Bangkok

Shopee

This role focuses on managing dispute, claim, and clawback performance within SPX Express operations. The position involves identifying bottlenecks, maximizing clawback strategies, and designing mitigation strategies for network risks. The role requires analyzing processes to improve cost, quality, and lead time, and preparing reporting tools for key performance indicators. It also entails managing multiple stakeholders to align on goals and drawing up business cases for process improvements.

Strategic initiatives and project Management - Buyer Experience (SPX Express) - Operations

Shopee

This role involves leading strategic initiatives and projects to improve buyer experience, focusing on SPX delivery performance and after-delivery services. The position requires monitoring buyer experience health, analyzing Net Promoter Scores (NPS), and providing data-driven insights to stakeholders. The candidate will manage cross-functional PMO activities and lead a mid-sized team to ensure operational compliance and delivery excellence.