Shopee

Procurement Sourcing (SPX Express)

Shopee

This role involves managing sourcing and procurement activities for logistics operational equipment, warehouse setup, facility services, consumables, and operational support categories. The position requires executing end-to-end procurement workflows, including sourcing, quotation comparison, commercial negotiation, vendor onboarding, purchase request processing, and payment coordination. The role also entails maintaining vendor relationships, analyzing sourcing data and pricing trends, and collaborating with regional and local stakeholders on procurement governance and sourcing strategies.

Legal Assistant

Shopee

This Legal Assistant role focuses on contract review and drafting in Thai and English, covering agreements such as leases, NDAs, and marketing contracts. The position involves gathering facts from other departments to advise on contract types and terms, administering internal compliance policies, and maintaining a legal database. The role requires collaborating with internal and external parties and handling routine contracts in a fast-paced environment.

CTO Project Management Lead (SPX Express)

Shopee

This role involves leading strategic projects across express delivery operations, including First Mile, Direct Delivery, Mega Hub, and Last Mile. The position focuses on operational performance and quality initiatives to improve network SLAs and reduce package losses. Responsibilities also include fleet and capacity optimization, resource governance, and enabling system tools. The role requires managing a team of Project Support Associates and reporting to senior leadership.

Partner and seller support L3 (Contract) SPX Express - Operations - Bangkok

Shopee

This role involves handling inbound seller inquiries regarding logistics issues such as pickup failures, delivery delays, returns, and lost or damaged parcels. The position requires communicating professionally with sellers using approved templates and ensuring inquiries are handled within assigned SLAs. Responsibilities include performing standard checks on shipment tracking and system data, applying existing SOPs to determine resolutions, and coordinating with internal Operations and Logistics partners for follow-up. The role also entails identifying cases requiring escalation, following up on escalated cases, and ensuring all cases are properly categorized and recorded.

Seller Experience (SPX Express) - Operations

Shopee

This role involves managing onsite agent processes and execution, including headcount planning, seller pitching, productivity optimization, cost management, and budgeting. The position also requires planning truck capacity based on forecasted order volume, analyzing post-campaign performance, and overseeing the end-to-end seller migration process. The candidate will track performance metrics to ensure alignment with OKRs and design initiatives to enhance seller experience and operational efficiency.

Data Analyst (SPX Express) - Business Intelligence and Data Analytics

Shopee

This role involves analyzing internal and external data using SQL, Python, and Excel to deliver original insights. The analyst will serve as an in-house consultant for AI and data solutions, advising on the adoption of AI tools to solve business problems. Responsibilities include translating complex analysis into accessible reports, maintaining data pipelines and dashboards, and collaborating with stakeholders to build analytics capabilities. The position requires a strong analytical mindset, structural thinking, and the ability to work in a fast-paced environment.

SOC Operations (SPX Express) - Operations - Bangkok

Shopee

This role focuses on managing Rework and Return processes, ensuring operational control and problem-solving. The position involves managing workforce performance, coordinating with cross-functional departments, and maintaining compliance with safety standards. The role requires strong analytical skills, spreadsheet proficiency, and the ability to handle operational issues and SLA control. Candidates must be willing to work in a fast-paced environment, handle extended working hours during campaigns, and work mostly in afternoon or night shifts.

Performance Control Tower (Contract) (SPX Express) - Operations - Bangkok

Shopee

This contract role supports the analysis of daily operational data to track Sorting Center throughput and balance Speed, Cost, and Quality. Responsibilities include cleaning raw data, consolidating performance metrics into reports, maintaining dashboards, analyzing data to identify bottlenecks, and tracking SLA metrics. The role also involves providing data insights for operational solutions and supporting project follow-ups. Candidates should have a background in analysis, strong spreadsheet skills, and the ability to work under pressure.

Planning & Control Tower - Ayutthaya (Contract)

Shopee

This Operations role focuses on end-to-end operational processes, analyzing KPIs, and conducting root cause analysis. The position involves supporting manpower planning using models and forecasts to meet operational targets. The team monitors fulfillment rates and prepares productivity reports to improve planning accuracy. Additionally, the role supports the planning and control of warehouse resources like pallets and MHE to ensure readiness for campaigns.

Planning & Control Tower - Head Office (Contract)

Shopee

This role is part of the Operations team at Shopee, which manages the end-to-end operational process from buyer search to product delivery. The Planning & Control Tower position focuses on analyzing and monitoring operational KPIs across the region. The role involves supporting manpower planning using models and volume forecasts to meet targets, monitoring fulfillment rates, and preparing productivity reports. It also includes coordinating with relevant teams to ensure workforce availability and supporting the planning and control of warehouse resources like pallets and MHE to ensure readiness for campaigns.