This role is part of the Operations team at Shopee, which manages the end-to-end operational process from buyer search to product delivery. The Planning & Control Tower position focuses on analyzing and monitoring operational KPIs across the region. The role involves supporting manpower planning using models and volume forecasts to meet targets, monitoring fulfillment rates, and preparing productivity reports. It also includes coordinating with relevant teams to ensure workforce availability and supporting the planning and control of warehouse resources like pallets and MHE to ensure readiness for campaigns.