This role focuses on managing Rework and Return processes, ensuring operational control and problem-solving. The position involves managing workforce performance, coordinating with cross-functional departments, and maintaining compliance with safety standards. The role requires strong analytical skills, spreadsheet proficiency, and the ability to handle operational issues and SLA control. Candidates must be willing to work in a fast-paced environment, handle extended working hours during campaigns, and work mostly in afternoon or night shifts.

This role focuses on managing Inbound and Outbound processes with strong operational control and problem-solving skills. The position involves managing workforce, monitoring daily team performance, and ensuring smooth workflow execution. Key duties include supporting productivity and quality targets, maintaining compliance with operational and safety standards, and controlling backlog and SLA. The role requires good coordination with cross-functional departments and driving continuous improvement to enhance operational efficiency.

Shopee's Operations team manages the end-to-end logistics process, ensuring a seamless experience from product listing to final delivery. This role focuses on Middle Mile Line Haul operations, overseeing the critical transportation and distribution network that connects regional hubs. You will lead a team responsible for optimizing traffic flow, yard management, and overall operational efficiency within SPX facilities. The position requires a strategic leader who can drive performance improvements in speed, capacity, and cost while maintaining strict safety and compliance standards. As a Lead Line Haul Manager, you will be the primary driver for daily logistics execution and strategic planning. You will recruit, train, and mentor staff including control tower and ground teams to ensure high performance. The role involves close collaboration with cross-functional departments to integrate processes and resolve operational bottlenecks. You will also be responsible for enforcing policies, conducting root cause analysis on performance fluctuations, and identifying opportunities for continuous process improvement and cost reduction.

This role focuses on ensuring stability and driving continuous scale-up for Recovery special projects, specifically the High Value parcel segment and Liquidation of damaged parcels. The position involves initiating initiatives to enhance logistics operations, aiming to reduce costs and ensure smooth processes. Responsibilities include conducting in-depth analysis of options and solutions, monitoring performance, and providing recommendations for continuous improvement. The role requires collaborating with cross-functional teams like Operations and Finance to align strategies with business goals, as well as preparing business reports and presentations for management.

SPX Express (Shopee) is hiring a Recruitment Training specialist on a contract basis within its Operations team in Bangkok. The role conducts online onboarding and training sessions for large groups of new hires, covering recruitment workflows and communication skills so they can start working quickly and effectively. Duties include managing training schedules and recruitment registration, preparing and updating training materials, slides, and interactive content for online classes, and coordinating with relevant teams to set up online sessions. Candidates need a bachelor's degree in any field, 0-1 year of training experience, and proficiency with online learning platforms and instructional design tools.

* Commercial Strategy & Performance Governance Spearhead enterprise performance tracking across UPC and GBKK, establishing executive KPI frameworks and automated commercial intelligence to accelerate sales velocity, optimize partner productivity, and steer revenue growth. * Network Strategy & Footprint Optimization Architect data-driven network expansion strategies, leveraging capacity and geographic throughput models to optimize service point density, expand market penetration, and maximize operational yield. * Executive Advisory & Strategic Alignment Serve as a trusted advisor to senior leadership, synthesizing complex operational datasets into high-impact strategic roadmaps that align cross-functional execution with high-level corporate objectives. * Incentive Architecture & Revenue Governance Oversee end-to-end governance and financial audit of sales incentive models and partner commissions, ensuring policy compliance while optimizing pay-for-performance structures to drive commercial behavior. * Commercial ROI & Investment Optimization Evaluate and optimize capital allocation across promotional campaigns, strategic sales initiatives, and partner programs—establishing rigorous ROI tracking frameworks to maximize revenue capture. * Analytics Infrastructure & Scalability Drive the evolution of business intelligence architecture through advanced modeling, standardized frameworks, and automation, eliminating operational friction to deliver real-time, enterprise-wide decision support. * Cross-Functional Leadership & Operational Cadence Serve as the analytical nexus across Sales, Field Operations, KAM, and Finance, aligning leadership on operational priorities, orchestrating strategic planning, and resolving critical business challenges.

This role involves architecting and leading the deployment of AI-based applications and large language models (LLMs) across operational workflows. The specialist manages the full lifecycle of AI model integration, wrapping machine learning models into scalable APIs and integrating them into full-stack production systems. Responsibilities include designing automated CI/CD pipelines, managing infrastructure using Linux and containerization (Docker, Kubernetes), and implementing telemetry to monitor model performance and optimize systems to meet SLAs. The position requires collaborating with Data Scientists to transition models into production-ready code and with product teams to identify AI integration opportunities.

SPX Express (Shopee) is hiring a commercially minded professional in Bangkok to own workforce commercial activities within Strategic Workforce Planning. The role manages pricing, commercial negotiations, contracts, and commercial mechanisms to ensure competitive workforce cost while supporting operational requirements, working with Vendor Management, Operations, Legal, and external vendors. Key duties include developing pricing structures and cost-optimization initiatives, leading vendor negotiations on rate changes and renewals, managing the end-to-end contract lifecycle with Legal, designing commercial mechanisms such as incentives and penalties, evaluating financial impacts of proposals, and building strategic vendor relationships.

This role manages day-to-day manpower operations for assigned facilities, ensuring timely deployment according to plans. The position involves coordinating with Operations teams and manpower vendors to manage daily requirements, resolve gaps, and support the rollout of processes and initiatives. Key duties include monitoring fulfillment, communicating requirements to vendors, identifying execution issues, and supporting process improvements to enhance efficiency.

This role serves as a secondary point of contact for the Regional SIP CB team, translating requirements into local SOPs. The position involves performing daily volume reconciliation between local warehouse systems and regional dashboards to identify gaps. The employee will monitor SLA compliance for outbound parcels and ensure strict FIFO logic is followed to meet international shipping lead times. Key duties include developing tracking files using Advanced Excel/SQL and analyzing discrepancies in shipment statuses to drive root cause analysis.