Agoda

This role is designed to drive the strategic growth and optimization of Agoda's Key Accounts supply pillar. You will serve as a critical bridge between the Key Accounts team and senior leadership, providing strategic direction and ensuring alignment with broader company objectives. The position requires a consulting mindset combined with strong analytical skills and hands-on execution capabilities to manage cross-functional projects and influence long-term strategy. You will be responsible for commercial enablement and stakeholder management, leading the development of high-impact presentations and internal cadences. Additionally, you will drive strategy and insights by building chain-specific analyses and translating complex data into clear narratives for internal and external audiences. This role demands the ability to manage multiple projects simultaneously while collaborating effectively with diverse teams to deliver high-quality results.

You will serve as a key individual contributor within a scrum team dedicated to supporting the B2B entity. Your primary focus will be on designing, building, and maintaining high-quality data products, dashboards, and scalable data transformations. These assets are essential for enabling financial reporting, operational analytics, and data-driven decision-making across the organization. You will collaborate closely with Finance, Planning, Revenue Operations, Data Engineering, Product, and Analytics stakeholders to translate complex business requirements into trusted and efficient BI solutions. This role demands strong technical expertise, a high degree of ownership, and the ability to deliver reliable data assets that are accurate, performant, and aligned with specific business needs.

Agoda has experienced dramatic growth. As the company grows and attracts more talent, Agoda seeks to hire a self-motivated, Global Mobility Coordinator to help build our ability to provide high-quality customer service for our employees around the world. We expect the successful candidate to bring prior knowledge, quantitative acumen, and relevant immigration experience to the role. The Global Mobility Coordinator will play a critical role in building and delivering an improved employee experience for our new hires and internal transfers that relocate globally. Over time, we expect the successful candidate’s role to grow and incorporate other core employee lifecycle activities such as new hire activities. In This Role, You’ll Get To * Manage the day-to-day administration of the global mobility team * Assist with business visas, coordinate with employee and immigration vendors for business visa application * Support the Visa team with any business travel requests including document preparation, document review, and drafting of business travel letters, up until visa completion * Assist with renewal cases for the expat population for Agoda worldwide with a particular focus on Malaysia; * Assist with updating data into our internal systems to ensure that all data is accurate and be able to track for renewal * Assist the team with administrative tasks eg. updating our internal case lists and trackers, use of SharePoint and Workday platforms, invoicing, etc. * Assist in remote work and tax coordination, liaise with employees and stakeholders for remote work requests respond to email queries, and collect tax data as required. * Assist the team on projects * Any other mobility matters as required What You Will Need To Succeed * Bachelor degree qualification. Fresh graduates are welcome . * Basic knowledge on MS Office, Excel and automation * Language: Fluent in English and Thai * Strong interpersonal and customer service skills are essential for this role * Detail oriented * Having a solid work ethic and self-starter attitude is essential for this role. * Self-motivated with ability to prioritize workloads * Strong planning and organizational ability * Good team player

You will lead the data strategy and governance for a critical Booking Holdings initiative, defining how Agoda, Booking.com, and Priceline collectively measure and act on business performance. This role involves owning a high-visibility cross-brand program that shapes how the company defines growth and allocates resources across its portfolio. You will build a high-performing global team of analysts and collaborate with senior stakeholders across Analytics, Product, Tech, Finance, and Legal to execute strategic initiatives. You will design and implement a unified data strategy and measurement framework across three distinct brand organizations, ensuring a single source of truth for the New B2B Business. Your work includes analyzing complex data to drive business strategy and providing rigorous reporting to executive leadership. You will own the data harmonization roadmap from scoping through delivery, translating numbers into meaningful insights that support data-driven decision-making at the highest levels.

You will lead the data strategy and governance for a critical initiative across Booking Holdings, defining how Agoda, Booking.com, and Priceline collectively measure and interpret business performance. This role involves owning a high-visibility program that shapes how the company defines growth and allocates resources across its portfolio. You will drive the design and implementation of a unified data strategy and measurement framework, establishing a single source of truth for the New B2B Business. Additionally, you will analyze complex data to generate actionable insights and build a high-performing global team of analysts. You will own the data harmonization roadmap from scoping through delivery, ensuring alignment on definitions and metrics across three distinct brand organizations. This requires collaborating with senior stakeholders and cross-functional teams across Analytics, Product, Tech, Finance, and Legal to execute strategic initiatives. You will provide rigorous reporting and analysis to leadership, communicating progress and recommendations clearly to support data-driven decision-making at the executive level.

The Collections function within Credit Risk & Receivable Collections is responsible for managing collections from hotel partners across various product offerings. As the team continues to expand, we are looking for a Senior Analyst to join our dynamic in-house team. This role offers the chance to collaborate with colleagues across different functions and help drive operational excellence. The Collections team plays a vital role in ensuring smooth financial operations and building strong relationships with hotel partners. As a Senior Analyst in receivable collection, you will work closely with hotel partners to manage the collection of commissions and marketing campaign fees from Agoda’s partner. This role is crucial to the financial health of Agoda. As an individual contributor, you will coordinate with various stakeholders across Agoda, contributing to and improving operational and collection efficiency in your domain. You will also collaborate with internal stakeholders to implement value-added ideas and work on other important projects within the team.

You will design and optimize hotel partner management products to support complex B2B scenarios for Agoda. This role involves working with product managers and engineers to understand user problems and design workflows, interactions, and visual interfaces. You will collaborate closely with stakeholders to align on product roadmaps and milestones, leveraging deep domain knowledge to co-create future partner-centric strategies. The position requires a strategic thinker who can drive optimal UX solutions and influence enterprise business goals. You will lead or contribute to design solutions for moderately complex enterprise challenges while actively conducting research to gather insights and drive improvements. You will own key research insights and champion partner-focused UX by collaborating with design leaders and product stakeholders. Additionally, you will work with product teams to drive continuous discovery and experimentation, helping shape both short-term and long-term product strategies. As you grow in this role, your influence will extend beyond your immediate product area, and you will mentor other designers as needed.

You will lead a portfolio of global partner excellence programs within Agoda's Customer Experience Group, focusing on complex system support and process optimization. Your role involves driving end-to-end improvements in the post-booking partner journey through automation, AI, and strategic tooling. You will collaborate closely with product and commercial teams to implement structural changes that reduce partner effort and lower the cost-to-serve while unlocking commercial value. This position requires a blend of strategic problem-solving and hands-on execution. You will manage a high-performing team of project managers to deliver measurable impact on customer satisfaction, operational efficiency, and quality. You will define clear business cases, prioritize initiatives based on data-driven insights, and ensure the team is aligned with Agoda-wide priorities and new business initiatives.

The Senior Regulatory Risk Analyst will lead the development and scaling of proactive, data-driven regulatory risk programs to navigate complex legal and compliance landscapes. This role involves identifying emerging regulatory risks, assessing business impacts, and designing mitigation strategies that drive cross-functional execution across the organization. You will act as a strategic bridge between regulatory developments and business decisions, transforming fragmented signals into clear priorities and governance frameworks. The position requires a balance of structured analysis, executive communication, and hands-on program management to ensure the Customer Experience Group remains compliant and resilient in a dynamic environment. You will oversee the implementation of risk controls, governance mechanisms, and response playbooks while managing government complaints and ensuring timely remediation. The role demands strong leadership in cross-functional initiatives, including creating cost models and business impact assessments for regulatory scenarios. You will also develop metrics and dashboards to measure program effectiveness and advise senior leadership on risk appetite and strategic responses. This is an opportunity to shape risk management practices at a global scale within a fast-paced, multicultural organization.

Agoda is looking for a strategic, data-driven leader to steer our global marketing investments. In this role, you aren’t just spending a budget; you are managing a global P&L. You will bridge the gap between high-level financial targets and granular marketing execution, ensuring every dollar spent maximizes long-term profitability. You will define our global market strategy, own our Lifetime Value (LTV) frameworks, and lead a high-performing team to outpace the competition in a high-velocity travel market. This position grants you a “seat at the table” for Agoda’s most critical commercial decisions. You will use **machine learning** and **predictive analytics** to solve the “game theory” of the online travel industry, where pricing and loyalty change by the hour. **What You Will Do** * **P&L Stewardship:** Drive marketing investment strategies to meet Finance P&L targets, balancing short-term volume with long-term margin optimization. * **Strategic Growth Strategy:** Define and execute Agoda’s global growth roadmap, identifying market opportunities and responding to competitor moves in real-time. * **Investment Orchestration:** Coordinate marketing spend across all digital channels (Performance, Brand, Meta) to ensure a cohesive and efficient global footprint. * **LTV & Unit Economics:** Together with the data science team, own and refine our definition of Lifetime Value (LTV); use these insights to shift the business toward high-value customer acquisition. * **Forecasting & Modeling:** Lead business forecasting efforts to predict market shifts and proactively adjust investment levels. * **Cross-Functional Leadership:** Act as the primary liaison between Marketing, Corporate Strategy, Product, Finance and Supply to align and execute cross-functional initiatives. * **Team Development:** Lead and mentor a team of analysts, fostering a culture of rigorous experimentation and “get-things-done” ownership. **Experience & Skills** * **Analytical Rigor:** Exceptional ability to translate complex data sets into actionable business strategies. Expertise in SQL, Excel, or data visualization tools is expected. * **Commercial Acumen:** Strong background in Revenue Management, Forecasting, Pricing, or Growth Equity. You understand how marketing levers impact the bottom line. * **Strategic Mindset:** Experience defining 1–3 year growth strategies in a global, fast-paced e-commerce or OTA environment. * **Product Exposure:** Familiarity with machine learning algorithms and technical product development—you can speak the language of engineers and data scientists. * **Leadership:** Experience hiring and coaching high-potential talent in a multicultural, high-pressure environment.