Data Entry Specialist (1-year contract) (Bangkok Based) - Agoda

This role is a 1-year contract position based in Bangkok, Thailand. The Data Entry Specialist will handle data validation and processing at the operational level, ensuring alignment with the standards and SLAs of the MSE Mapping Operations. The role involves analyzing and reporting validation results to suggest actionable plans for improving manual and automated workflows. The specialist will also maintain and improve work standards and SOPs, collaborate with internal and external stakeholders to standardize workflows, and support ad-hoc projects. The position requires a self-driven individual with strong analytical and detail-oriented skills. Candidates must be able to work under pressure and adapt to a fast-paced environment.

Handle data validation and processing in operational level aligned with standards and SLAs of MSE Mapping Operations.

Analyze, report, and distribute validation results, suggest ideas with actionable plan to improve and develop both manual and automated workflows regarding quality and efficiency.

Maintain and improve work standards and SOPs/guidelines, ensuring documents are always up to date.

Collaborate with internal and external stakeholders to improve quality of works regarding operational and/or technical approaches, also propose idea with actionable plan to standardize workflows and documents.

Identify, troubleshoot, and resolve issues upon request.

Undergraduate degree from an accredited university (fresh graduates are welcome).

Excellent written and verbal communication skills in English; fluency in other languages is a plus.

Data-driven, analytical, and detail-oriented mindsets are required.

Ability to work under pressure and time-constraint environment; fast learner, adapts well to and is energized by change.

Ability to self-manage, multi-task, communicate effectively, work independently, and work as a team; proactive, friendly, with a sense of ownership.

Proficiency in MS Excel (i.e. Pivot table, Vlookup).

SQL skill is a plus.

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