This role focuses on on-site seller operations performance for Shopee's SPX logistics business in Bangkok. The position involves developing strategies to drive synergy across sellers, improving staff KPIs on productivity, quality, and service level, and partnering with the Operational Excellence Team on quality assurance, productivity, and SOP development. The role also supports cross-functional project planning and execution, and works with management on long-term operational strategies and goals. The ideal candidate holds a bachelor's degree in any field and brings team management experience, strong analytical and problem-solving skills, and a proactive, results-driven mindset. They must have excellent written and verbal English communication, be comfortable working cross-functionally under pressure in a fast-paced environment, and demonstrate initiative, adaptability, and a strong business sense.
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Shopee is hiring a Planning & Control Tower role within its Operations team in Bangkok, based in Samut Prakan. The position involves planning and overseeing projects end-to-end, ensuring on-time, on-scope, and on-budget delivery, while planning manpower, pallets, equipment, and warehouse consumables. The role monitors operational KPIs such as volume accuracy and fulfillment rate, develops engagement plans with the Subcontractor Management team, and coordinates cross-functionally with Operations, Subcontractor Management, and FP&A teams from planning through billing. The role is based in Samut Prakan with frequent travel to Ayutthaya. Candidates need a bachelor's degree, proficiency in Excel or Google Sheets, strong problem-solving and numerical skills, and good communication and negotiation abilities. A background in e-commerce operations is considered a plus.
The PMO drives strategic initiatives and cross-functional projects across MakroPRO, supporting business growth, operational excellence, and data-driven decision-making. Responsibilities include coordinating multiple projects, analyzing business performance, and preparing high-quality presentations and recommendations for senior management and stakeholders. The role requires a proactive, commercially minded, and analytically strong candidate who can quickly understand complex business processes across different functions and markets, including online sales, marketplace operations, and digital commercial performance.
This role sits within SPX Express Operations at Shopee in Bangkok and focuses on owning and executing projects independently to drive excellence improvements across ticket management and in-house hiring workstreams. Main duties include leading process improvement projects, designing incentive schemes, driving AI and automation initiatives, and optimizing team infrastructure and governance models. The position requires an experienced PMO with strong critical thinking and analytical skills to identify problems, root causes, and fix plans. Candidates should be effective problem solvers, capable of coordinating with managers across SPX, presenting to senior stakeholders, and managing upward. A bachelor's degree, 3+ years of experience, and a consulting or strategy background are preferred, along with proficiency in English and interest in AI and process automation.
The Key Account Manager manages assigned brand accounts and marketplace or channel relationships, coordinating channel operations, marketing, customer service, and technology teams. The role oversees P&L, account profitability, GMV, customer budgets, product visibility, KPI delivery, sales and promotions, inventory, operational readiness, client reviews, and opportunities for business growth. Candidates should have experience in finance, business development, and account management, with strong interpersonal, logical-thinking, problem-solving, and learning abilities. The role also includes contract and SOW support, preparation of initial statements of work, coordination with solution design, market intelligence, and reporting on business performance.
This Project Management Associate role within Shopee's SPX Operations team in Bangkok focuses on driving operational performance across sellers. Main duties include developing strategies to create synergy among sellers, improving staff KPIs in productivity, quality, service level and stakeholder satisfaction, supporting quality assurance and SOP development, and assisting in planning and implementing cross-functional projects within targeted timelines. The role works closely with management on long-term strategies and operational goals. The position requires a Bachelor's degree in any field, team management experience, strong analytical and problem-solving skills, and excellent written and verbal English communication. Candidates should be proactive, results-oriented, adaptable, comfortable in fast-paced environments, and possess strong cross-functional collaboration skills.
This entry-level Operations position is based in Ayutthaya and works primarily at night. The supervisor leads a Transport Control Tower team of five to eight members, allocates routes across three sorting centers to improve fulfillment and truck turnaround, and communicates with the CTO, hubs, and SOCS leads to resolve operational issues. The role also includes communicating new policies, training team members, and providing backup coverage during team members' leave. Applicants need problem-solving and root-cause analysis skills, communication, negotiation, and coordination with internal and external stakeholders. They must be able to work under pressure in a fast-paced environment, use Microsoft Office moderately, and work night shifts six days a week. Basic transport operation and planning knowledge is a plus.
This Associate role sits on Grab's Business Strategy team supporting GrabFood in Bangkok. The position leads platform growth initiatives, developing go-to-market strategies, tracking P&L performance, and running analyses on customer segmentation, conversion funnels, churn, and experimentation. The role partners cross-functionally with Product, Marketing, Operations, Merchant, and Driver teams to forecast demand, manage promo budgets, and build presentations that drive data-led decisions. Candidates need at least two years of relevant experience in management consulting, platform business, or technology firms, plus a bachelor's degree in Marketing, Business Administration, Engineering, or a related field. Required skills include Excel, Tableau, and SQL, along with the ability to translate quantitative analysis into business recommendations. Professional proficiency in both spoken and written Thai and English is required.
The Employee Relation role at Shopee’s SPX Express business in Bangkok handles employee complaints, investigations, and disciplinary processes. Responsibilities include fact finding, conducting interviews, reviewing evidence, analyzing potential policy violations, preparing reports, issuing warning letters and disciplinary actions, and presenting findings and recommendations to management. The role collaborates with HR Business Partners, HR, and business units on investigation outcomes and preventive measures. It also provides labor law and code of conduct consultations, supports HR process-improvement projects, and performs other assigned tasks. Candidates need a relevant bachelor’s degree, excellent Thai and English communication, and two to three years of experience in Employee Relations, HRBP, or Human Resources.
The role focuses on designing and optimizing end-to-end outbound operations covering order picking, packing, sorting, and shipping. Responsibilities include establishing and monitoring outbound KPIs, improving picking paths and packing specifications, developing operating guidelines, training warehouse teams, and adjusting processes during peak periods or operational disruptions. The successful candidate should have 1–5 years of experience in outbound operations, warehouse management, or supply chain roles. Required skills include analytical interpretation of order data and metrics, familiarity with picking and packing optimization, proficiency with Excel and warehouse management systems, and experience developing guidelines and training frontline staff. Strong coordination, adaptability, attention to detail, and English communication are also required.