Employee Relation (SPX Express)

The Employee Relation role at Shopee’s SPX Express business in Bangkok handles employee complaints, investigations, and disciplinary processes. Responsibilities include fact finding, conducting interviews, reviewing evidence, analyzing potential policy violations, preparing reports, issuing warning letters and disciplinary actions, and presenting findings and recommendations to management.

The role collaborates with HR Business Partners, HR, and business units on investigation outcomes and preventive measures. It also provides labor law and code of conduct consultations, supports HR process-improvement projects, and performs other assigned tasks. Candidates need a relevant bachelor’s degree, excellent Thai and English communication, and two to three years of experience in Employee Relations, HRBP, or Human Resources.

• Organize and investigate employee complaint cases efficiently and timely
• Conduct fact finding, investigations, and adjudication of code of conduct violations fairly and transparently
• Interview employees and witnesses, review evidence, analyze policy violations, and recommend remedies
• Collaborate with HRBPs, HR, and business units on findings, outcomes, and preventive measures
• Write warning letters and disciplinary actions, and present findings and recommendations to management

• Bachelor’s degree in Human Resources, Political Science, or a related field
• Excellent written and spoken command in Thai and English
• 2-3 years of experience in Employee Relations, HRBP, or Human Resources
• Understanding of HR business partnering and employee dispute resolution
• Excellent proficiency in Word, Excel, PowerPoint, Google Docs, and Google Sheets