Project Management Associate (SPX) - Operations

This Project Management Associate role within Shopee's SPX Operations team in Bangkok focuses on driving operational performance across sellers. Main duties include developing strategies to create synergy among sellers, improving staff KPIs in productivity, quality, service level and stakeholder satisfaction, supporting quality assurance and SOP development, and assisting in planning and implementing cross-functional projects within targeted timelines. The role works closely with management on long-term strategies and operational goals.

The position requires a Bachelor's degree in any field, team management experience, strong analytical and problem-solving skills, and excellent written and verbal English communication. Candidates should be proactive, results-oriented, adaptable, comfortable in fast-paced environments, and possess strong cross-functional collaboration skills.

Responsible for Operations performance

Develop strategies to drive synergy across different sellers

Continuously improve staff KPIs on productivity, quality, service level and stakeholder satisfaction

Drive Quality Assurance, productivity improvement and SOP development

Assist in planning and implementation of cross-functional projects within targeted timelines

Bachelor's degree in any field

Experience in team management

Strong analytical and problem-solving skills

Excellent written and verbal communication skills in English

Proactive, results-oriented, able to work under pressure in a fast-paced environment