The Sortation Operations Lead oversees daily sortation center operations to ensure efficient, safe, and accurate parcel processing within required timelines. The role leads frontline teams, manages workflows, monitors SLAs, supports manpower planning, reports performance issues, and coordinates with operational stakeholders. The successful candidate should hold a bachelor’s degree or higher in logistics management, supply chain, business administration, or a related field, with 3–6 years of warehouse, logistics, or e-commerce operations experience. Experience leading frontline teams, using spreadsheets, working with sorting machines and conveyors, and managing multiple priorities is required. Prior sortation center experience is advantageous. The role requires shift work, including nights, and extended hours during campaigns.
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The role manages outbound operations and staffing for a B2C fulfillment operation in Wangnoi, Bangkok. Responsibilities include meeting delivery departure schedules, controlling overtime, wages and shrink, ensuring shipment accuracy and compliance with standard operating and security procedures, and improving productivity and performance through data analysis. The lead plans shifts and staffing, manages material-handling equipment, and supports campaigns and SLA requirements. The position also coaches and develops team members, evaluates performance, handles personnel matters, maintains work records, and collaborates with the WMS team and other managers.
The Registrar Operations role at Kiatnakin Phatra Asset Management Company Limited is based in Bangkok, Thailand. The position focuses on cash and transaction reconciliation, processing subscriptions, redemptions, unit allocations and corporate actions, and making payments to unit holders. The role also includes maintaining client profiles, calculating selling agent fees accurately and on time, preparing reports for unit holders and related entities, and submitting PND2, PND53 and PND54 forms to the Revenue Department. Qualifications include a bachelor's degree in economics, finance or a related field and up to three years of back-office or operations experience in a financial institution.
Marsh is seeking a leader to establish and scale its Mid-Market Benefits Operations function in Thailand. The role oversees the MMB Claims and Member Management teams and supports business operations involving billing, accruals, premium collection, document delivery, financial reporting, compliance, continuous improvement, and change initiatives. The successful candidate will have at least 7–10 years of health and benefits or insurance operations experience, including three years in senior leadership or management, and experience leading Claims and/or Member Management functions. The role requires a relevant bachelor's degree, strong financial and stakeholder-management skills, knowledge of Thai health insurance regulations, fluent English, and preferably Thai language proficiency.
The Outbound Supervisor manages daily and campaign packing operations in Bangkok, allocating manpower and resources through WMS/ERP while monitoring productivity, SLA, accuracy, packing quality, and transit damage. The role also oversees packing-material costs and consumption, supports environmentally friendly material initiatives, and coordinates with Picking, Inventory, Outbound, and Procurement teams. The supervisor prepares reports and operational summaries through dashboards and BI tools, presents improvement recommendations to management, and supports adoption of technologies such as scanning systems and automatic labeling. The position coaches team leaders and employees on work instructions, SOPs, and customer-centric practices.
The Return Frontline Team Lead - Operations oversees end-to-end returns processing at a Shopee warehouse in Bangkok, managing daily productivity targets, queue management, and team efficiency. Responsibilities include enforcing quality standards, identifying and resolving operational bottlenecks, coordinating cross-functional workflows across the warehouse, ensuring policy compliance, and preparing management reports. The role also supports special projects and provides flexible assistance to warehouse leadership as needed. The position requires a bachelor's degree in logistics, supply chain, or a related field, at least two years of warehouse experience (e-commerce or large online warehouse experience preferred), English communication skills, and strong Microsoft Excel proficiency. Candidates must be willing to work shifts and holidays, and demonstrate problem-solving, conflict management, and strong teamwork abilities.
The Regional Manager (SPX) - Operations leads logistics operations across regional hubs in Bangkok, Greater Bangkok, and Thailand’s North, South, and Northeast regions. The role oversees sorting throughput, frontline performance, labor planning, SOP improvement, and coordination with First/Last Mile, Linehaul, HSE, and other stakeholders. Candidates need a bachelor’s degree in business, logistics, supply chain management, industrial engineering, or a related field. At least two years of express, logistics, or warehouse operations experience is required, including two years in a leadership role in a sorting center, fulfillment warehouse, or high-volume distribution hub. Strong analytical, communication, leadership, and cross-functional skills are expected, along with flexibility for shifts and weekends.
The Associate will drive key QA projects and manage data workflows to improve compliance, efficiency, and audit accuracy across SPX operations. The role combines project management, stakeholder coordination, and data analysis to ensure smooth execution of QA initiatives and provide actionable insights to leadership. The position requires a Bachelor's degree in Business, Operations, or related fields with 2–4 years of experience in operations, data analysis, or project management. Candidates need strong skills in GSheet/Excel and SQL, experience in data cleaning and root cause analysis, and excellent communication in Thai and English. Occasional on-site visits to hubs or warehouses are required.
This role sits within Shopee's Operations function in Bangkok, supporting the SPX (Shopee Express) recovery area. The PMO drives the team's AI and automation roadmap, moving use cases from idea through pilot to live deployment, and scales existing AI solutions while tracking quality and adoption. The position partners with Product and Tech to translate operational pain points into requirements, user stories, and test cases, and builds dashboards to quantify initiative impact such as time saved, manpower freed, cost reduced, and recovery improved. Candidates need a Bachelor's degree in Computer Science, Data Analytics, Industrial Engineering, Business, or a related field, plus 1-3 years of experience in project or program management, product operations, data analytics, or process automation, ideally in logistics or e-commerce. Hands-on experience with AI tools such as LLM prompting, strong analytical skills with Excel/Sheets and SQL or a BI tool, and the ability to manage stakeholders across Ops, Product, and Tech are required.
This role leads day-to-day dispute, claim, and clawback operations for Shopee's logistics arm (SPX) in Bangkok, ensuring cases are reviewed accurately and within SLA. The lead designs recovery strategies, assesses operational risk across the logistics network, reviews contractual terms, and drives process improvements while preparing dashboards and KPIs for management. Candidates need a Bachelor's degree in Business, Supply Chain, Logistics, Operations, Finance, or a related field, plus 3-5 years in logistics operations, dispute management, claims, clawback, loss prevention, or cost recovery. Prior team lead or supervisory experience is preferred, along with strong stakeholder management, English and Thai communication, and a continuous improvement mindset.