This graduate analyst role supports Deloitte Digital clients in Marketing, Commerce & Product, including creative design and innovation, advertising and branding, digital marketing, digital commerce, and customer experience platforms. The work involves marketing insights, data analysis, KPI development, reporting, dashboards, statistical analysis, customer segmentation, ROI analysis, and translating business problems into analytical approaches. Candidates should have a strong degree in marketing analytics, business, computer science, or a related discipline, along with intermediate or advanced SQL, PowerPoint, large-dataset analysis, marketing analytics, digital or growth marketing, campaign ROI measurement, and paid social campaign management skills. The posting also requires experience communicating analytical findings and collaborating across marketing, sales, finance, business analytics, and engineering teams.
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Agoda is offering a 10-week summer internship (24 May – 30 July 2027) within the Customer Experience Group's Global Service Vertical team in Bangkok. The intern will support operational improvement initiatives, analyze data and processes, coordinate with cross-functional stakeholders, and help track project progress against KPIs such as quality, productivity, cost efficiency, and partner satisfaction. The role is non-technical but uses analytical and visualization tools to generate insights. Candidates must be currently enrolled in a bachelor's program or higher, hold working rights in Thailand, and be fluent in English; familiarity with SQL, Metabase, ThoughtSpot, or Tableau is advantageous.
The CEG Data Analytics Intern joins Agoda’s Customer Experience Group data analytics team in Bangkok for a 10-week summer internship from May 24 to July 30, 2027. The intern supports data-driven insight and strategy for business leaders by analyzing customer and booking data, visualizing results, and working on cost-saving, efficiency, predictive analytics, and A/B testing initiatives. The role involves identifying opportunities to improve Customer Experience Agent productivity and assessing how improved agent performance affects customer satisfaction and loyalty. Applicants must be pursuing a relevant bachelor’s degree, be proficient in SQL and Excel, and demonstrate strong analytical, business, communication, organization, and problem-solving skills. Experience with Python, R, Tableau, VBA, or standard machine-learning techniques is preferred.
The Associate Project Manager role sits within Agoda's White Label team in the Customer Experience Group's Global Service Verticals. The manager owns global projects and business processes, develops measurable roadmaps, leads product and tool launches, and works with Product, Engineering, Data, and Operations. Responsibilities include analyzing customer and partner feedback, prioritizing process improvements, aligning stakeholders, managing risks, and identifying opportunities for automation and generative AI. The successful candidate should have at least three years of relevant experience in project or program management, management consulting, finance, or data-heavy operations. Required capabilities include structured analysis, data-based decision-making, current- and future-state process mapping, business-case development, stakeholder communication, and strong written and verbal English. The posting also requires professional use of Microsoft Excel, Word, and PowerPoint, plus skills in SQL, Tableau, or similar analytical tools.
The Software Engineer (Platform) role at Kiatnakin Phatra Securities Public Company Limited involves gathering and analyzing software requirements, developing functional and system design specifications, and supporting application design and development. The engineer also serves as a liaison among users, operations, support teams, and IT vendors, while cooperating with team members and related participants. Candidates need a strong background in SQL programming and Microsoft SQL Server 2017 management. A bachelor’s degree or higher in Computer Science or a related field is required, and applicants must be aged 30 or under. Familiarity with RDBMS, data modeling, data warehousing, .NET, and financial products such as equities, derivatives, mutual funds, and stock lending and borrowing is preferred.
This role at Shopee's SPX Express division in Bangkok focuses on driving AI and automation initiatives to optimize Customer Service efficiency, service quality, and overall customer experience. Key duties include analyzing operational metrics and customer touchpoints to identify trends and automation opportunities, as well as supporting chatbot and self-service deployment through testing, monitoring, and optimization. The position requires proficiency in SQL, Python, and data visualization tools such as Power BI or Tableau, along with hands-on experience using Generative AI tools like ChatGPT, Gemini, or Claude. Candidates should also be skilled in low-code and RPA automation tools such as Google Apps Script, Power Automate, Zapier, Make, or UiPath to optimize cross-functional workflows.
The Associate Director / Principal Project Manager leads a portfolio of global partner excellence programmes within Agoda’s Customer Experience Group. The role focuses on post-booking partner-journey process optimization, partner experience improvements, automation and AI-enabled tooling, structural collaboration with product and commercial teams, and reduction of partner effort and cost-to-serve. The position manages and develops project managers, sets strategy and OKRs, defines business cases and success metrics, manages cross-functional delivery and risks, and measures impact on satisfaction, service levels, productivity, quality, and cost. Agoda seeks extensive project or program management, operations or transformation experience, strong people leadership, analytical capability, and familiarity with analytics and automation tools.
This role sits within Agoda's Customer Experience Group (CEG), specifically in the B2B Partnerships and Automation team under Global Service Verticals. The APM/PM leads the project management team, owning the portfolio covering automation, AI, and tooling initiatives as well as process optimization and CX improvements across the post-booking journey. Responsibilities include setting direction, prioritizing work, managing senior stakeholders, and acting as the CEG project counterpart to commercial and partner stakeholders. The position requires at least 4 years in project/program management, operations, customer experience, process improvement, strategy, or consulting, with significant people leadership experience. Candidates should have a strong analytical mindset, familiarity with data tools such as SQL, Tableau, or Metabase, and experience working with Product, Technology, and Data teams on automation or AI-focused projects. The role is based in Bangkok, Thailand, with relocation and visa support provided.
The Quality Assurance role develops test scripts, scenarios, methodologies, and testing documentation. The position defines test scope, estimates effort and resources, executes testing against user requirements, identifies and escalates quality risks and issues, maintains automated backend and frontend test frameworks, and documents test cases, results, and defects for sign-off. The successful candidate has at least two years of QA engineering experience and at least one year using automation testing tools. Required knowledge includes testing methodologies and the ability to create test cases, test data, and test reports. SQL, Agile methods, Jira, Confluence, SharePoint, CI platforms, and Git are advantageous.
This role supports management on business strategy and planning for driver supply within ShopeeFood, the company's food delivery service. Key duties include defining and executing strategy to improve business growth, efficiency, and P&L; analyzing short to medium term supply growth issues such as driver segmentation, conversion funnel optimization, churn analysis, market scans, and experimentation; forecasting costs for weekly, monthly, and quarterly planning cycles; and building presentations to influence senior stakeholders with data-driven recommendations. The position requires 2-3 years of relevant experience in technology firms, financial services, or top-tier management consulting. Candidates should be confident in processing complex data sets using Excel, possess an analytical mindset with strong business acumen, and have experience with AppAnnie, SQL, Tableau, and Google Suites. Advanced statistical modeling skills are a plus, along with a start-up attitude and passion for building a new consumer business.