The Head of IT Quality Assurance Engineering leads the QA transformation for a major Thai bank, driving test automation and AI-driven testing across banking and financial services platforms. Responsibilities include defining QA strategy, scaling automation frameworks across web, mobile, and API layers, piloting AI/ML testing tools, overseeing non-functional testing, and ensuring compliance with financial regulations. The role reports to executive leadership on quality KPIs and SLAs while managing a team of QA engineers, leads, and vendor partners. Qualifications require 10+ years in QA with strong hands-on automation experience plus 5+ years in QA leadership, deep expertise in Banking/FinTech, and proficiency with Selenium, Cypress, Playwright, Appium, CI/CD, cloud, and performance testing tools. A bachelor's or master's in computer science or engineering is required, with enthusiasm for AI-driven testing practices.





