[Summer Internship 2027] CEG Project Management Intern – Commercial (Non-technical) (Bangkok Based)

Agoda is offering a 10-week summer internship (24 May – 30 July 2027) within the Customer Experience Group's Global Service Vertical team in Bangkok. The intern will support operational improvement initiatives, analyze data and processes, coordinate with cross-functional stakeholders, and help track project progress against KPIs such as quality, productivity, cost efficiency, and partner satisfaction. The role is non-technical but uses analytical and visualization tools to generate insights. Candidates must be currently enrolled in a bachelor's program or higher, hold working rights in Thailand, and be fluent in English; familiarity with SQL, Metabase, ThoughtSpot, or Tableau is advantageous.

Support initiatives focused on improving operational KPIs including quality of service, partner satisfaction, productivity, cost efficiency, and process effectiveness

Analyze operational data, business processes, customer or partner insights, and performance trends to identify issues and support data-driven recommendations

Maintain alignment between project teams and stakeholders by tracking objectives, responsibilities, timelines, dependencies, risks, and decisions

Support the review, design, and improvement of operational processes, workflows, and service delivery models to improve efficiency and quality

Use tools such as SQL, Metabase, ThoughtSpot, Tableau, or spreadsheets to conduct analysis and communicate insights

Currently enrolled in a bachelor's program or higher and will hold student status until the end of the internship

Must have working rights in Thailand

Combination of structured problem-solving, analytical thinking, stakeholder management, communication, and project coordination skills

Familiarity with SQL, Metabase, ThoughtSpot, Tableau, or similar platforms is advantageous

Fluent in English both spoken and written; ability to work in a fast-paced, multicultural environment