Key Account Management - All Level

The Key Account Manager manages assigned brand accounts and marketplace or channel relationships, coordinating channel operations, marketing, customer service, and technology teams. The role oversees P&L, account profitability, GMV, customer budgets, product visibility, KPI delivery, sales and promotions, inventory, operational readiness, client reviews, and opportunities for business growth.

Candidates should have experience in finance, business development, and account management, with strong interpersonal, logical-thinking, problem-solving, and learning abilities. The role also includes contract and SOW support, preparation of initial statements of work, coordination with solution design, market intelligence, and reporting on business performance.

Manage overall account profitability, P&L, customer budgets, GMV, sales, promotions, and KPI delivery.

Coordinate client and channel onboarding, account planning, product presentation, and online visibility.

Maintain client relationships, conduct reviews, and identify opportunities for enhanced or new services.

Manage inventory forecasting, ordering, DOH control, and operational readiness for go-live.

Support contracts, statements of work, trade agreements, market intelligence, and sales-growth activities.

Experience in finance, business development, and account management.

Strong interpersonal skills.

Logical thinking and problem-solving skills.

Ability to learn quickly.