This role focuses on managing and growing a portfolio of high-potential sellers by driving FBS adoption and performance. You will own the seller incubation journey, ensuring a smooth transition from onboarding to scaling operations. The position requires developing data-driven growth plans and monitoring key metrics to optimize fulfillment efficiency and inventory availability. You will act as the primary point of contact for sellers, building strong relationships to ensure successful collaboration and business growth. You will collaborate closely with internal teams across Operations, Marketing, Product, and Warehouse to resolve issues and enhance the seller experience. The role involves identifying seller pain points and providing tailored solutions to improve stock health and operational efficiency. Additionally, you will gather seller feedback to drive continuous improvements in FBS products, processes, and policies.

This role focuses on leading direct delivery projects within the logistics sector, ensuring seamless execution from planning to completion. You will be responsible for developing comprehensive project plans that define scope, objectives, and timelines while establishing strong governance structures. The position requires close collaboration with cross-functional teams to align business objectives and drive operational improvements. A key aspect of this role involves analyzing and optimizing operational processes to enhance service quality and reduce transit times. You will work with data to identify risks and implement strategies that improve capacity and efficiency. Additionally, you will provide regular updates to senior management on project progress and key performance indicators.

This role focuses on managing and developing a portfolio of key accounts within the Fashion category to ensure consistent growth aligned with category objectives. You will be responsible for building strong relationships with decision-makers and identifying new business opportunities through market analysis. The position requires close collaboration with internal teams to deliver exceptional customer experiences and drive sales targets. You will handle contract negotiations and renewals while actively monitoring account performance to recommend improvements. The ideal candidate will proactively implement strategies to increase market share and achieve quarterly and annual sales goals. This is a strategic role requiring a deep understanding of the e-commerce landscape and the ability to influence at all levels.

You will collaborate with senior business partners to lead impactful financial projects and drive strategic initiatives. You will be responsible for developing comprehensive business cases that align with Agoda's corporate priorities and own key components of the company's forecasting processes. Additionally, you will contribute to critical analysis and reporting packs that support the finance team's decision-making capabilities. You will work within a diverse international team of finance professionals, providing essential data and insights to stakeholders. The role requires a high level of adaptability to thrive in a fast-paced environment while delivering precise financial models and variance analysis.

This role is responsible for owning and scaling Agoda's Supply Tech Ecosystem, ensuring partners can reliably integrate and operate on the platform. You will focus on core supply capabilities like ARI and content while enabling new use cases through the same integration layer. The position sits at the intersection of Product, Engineering, Supply, and Partners, requiring a hands-on individual who combines technical depth with execution. You will use Python and SQL to automate workflows, analyze data, and build proof-of-concept solutions to validate ideas before scaling. You will own the technical and operational health of assigned partner integrations, developing a deep understanding of their systems and data models to drive scalable solutions. You will design and implement automation, internal tooling, and lightweight applications to reduce manual work and improve visibility. The role involves collaborating closely with Product and Engineering teams to provide clear problem definitions and technical context for partner-related initiatives. You will support Supply and Commercial use cases enabled through partners, including B2B rates and distribution-specific configurations.

You will drive the profitable growth of Agoda's Strategic Partnerships and Travel Distribution business by managing end-to-end technical account management for the company's largest B2B accommodation partners. This role requires you to take full ownership of connection performance, including new builds, upgrades, and daily success rates, while ensuring optimal access to inventory and rates. You will collaborate cross-functionally with Product Managers to identify business needs and influence the design of next-generation features, while also serving as a trusted advisor to B2B clients by translating business requirements into technical specifications. You will leverage your technical expertise to optimize connectivity with key partners and extract and analyze complex data sets to identify trends and areas for improvement. The role involves automating business processes to support operational efficiency and resolving technical issues that impact client connectivity. You will work with diverse internal teams and world-leading travel providers to deliver innovative, scalable travel solutions at speed.

The Tech Partnerships Manager will lead strategic initiatives with key connectivity providers and channel managers to drive supply performance and growth. This role requires end-to-end commercial ownership of strategic accounts and the ability to design win-win partnership models that enhance Agoda's accommodation network. You will work closely with internal teams to implement data-driven strategies and innovative testing to identify new market opportunities. You will serve as the primary point of contact for high-level stakeholders, managing complex relationships and communicating performance insights to executive leadership. The position demands strong business acumen to navigate a competitive industry while maintaining operational excellence in reporting and account support. You will be responsible for driving measurable value for both Agoda and its partners through continuous experimentation and adaptation.

You will manage a portfolio of high-growth accommodation partners to expand Agoda's supply network and drive revenue. Your role involves identifying new business opportunities and maximizing the value of existing partnerships through strategic initiatives and focused project sprints. You will serve as the primary point of contact for partners, utilizing various communication channels to build strong relationships and ensure their success with Agoda's platform. You will leverage data and internal dashboards to prioritize tasks and track performance, while training partners on Agoda's technology and tools. The position requires a proactive approach to responding to partner requests and a commitment to achieving ambitious targets in a fast-paced, competitive environment. You will work closely with the team to roll out new products and introduce travelers to Agoda's services.

You will lead a portfolio of global partner excellence programs within Agoda's Customer Experience Group, focusing on complex system support and process optimization. Your role involves driving end-to-end improvements in the post-booking partner journey through automation, AI, and strategic tooling. You will collaborate closely with product and commercial teams to implement structural changes that reduce partner effort and lower the cost-to-serve while unlocking commercial value. This position requires a blend of strategic problem-solving and hands-on execution. You will manage a high-performing team of project managers to deliver measurable impact on customer satisfaction, operational efficiency, and quality. You will define clear business cases, prioritize initiatives based on data-driven insights, and ensure the team is aligned with Agoda-wide priorities and new business initiatives.

The Senior Regulatory Risk Analyst will lead the development and scaling of proactive, data-driven regulatory risk programs to navigate complex legal and compliance landscapes. This role involves identifying emerging regulatory risks, assessing business impacts, and designing mitigation strategies that drive cross-functional execution across the organization. You will act as a strategic bridge between regulatory developments and business decisions, transforming fragmented signals into clear priorities and governance frameworks. The position requires a balance of structured analysis, executive communication, and hands-on program management to ensure the Customer Experience Group remains compliant and resilient in a dynamic environment. You will oversee the implementation of risk controls, governance mechanisms, and response playbooks while managing government complaints and ensuring timely remediation. The role demands strong leadership in cross-functional initiatives, including creating cost models and business impact assessments for regulatory scenarios. You will also develop metrics and dashboards to measure program effectiveness and advise senior leadership on risk appetite and strategic responses. This is an opportunity to shape risk management practices at a global scale within a fast-paced, multicultural organization.