Key Account Manager

This role focuses on managing and developing a portfolio of key accounts within the Fashion category to ensure consistent growth aligned with category objectives. You will be responsible for building strong relationships with decision-makers and identifying new business opportunities through market analysis. The position requires close collaboration with internal teams to deliver exceptional customer experiences and drive sales targets.

You will handle contract negotiations and renewals while actively monitoring account performance to recommend improvements. The ideal candidate will proactively implement strategies to increase market share and achieve quarterly and annual sales goals. This is a strategic role requiring a deep understanding of the e-commerce landscape and the ability to influence at all levels.

• Manage and develop a portfolio of key accounts within the Fashion category to ensure consistent growth
• Establish and maintain strong relationships with key decision-makers to understand business needs
• Proactively identify new business opportunities and conduct market analysis to increase market share
• Collaborate with internal teams including product, marketing, and logistics for seamless account management
• Negotiate contracts, manage renewals, and drive sales targets to achieve quarterly and annual goals
• Monitor account performance, provide regular reports, and recommend improvements to optimize profitability
• Execute other tasks and projects assigned by the Category Manager

• Bachelor's degree in Business Administration, Marketing, or a related field
• More than 5 years of experience in key account management, preferably in the e-commerce industry
• Solid understanding of the e-commerce market and experience working with brands
• Demonstrated ability to build and maintain long-term client relationships with a track record of achieving sales targets
• Effective communication and negotiation skills with the ability to influence and persuade at all levels
• Strong analytical skills to interpret market trends, sales data, and customer behavior