Senior Consultant, API Integrations

You will drive the profitable growth of Agoda's Strategic Partnerships and Travel Distribution business by managing end-to-end technical account management for the company's largest B2B accommodation partners. This role requires you to take full ownership of connection performance, including new builds, upgrades, and daily success rates, while ensuring optimal access to inventory and rates. You will collaborate cross-functionally with Product Managers to identify business needs and influence the design of next-generation features, while also serving as a trusted advisor to B2B clients by translating business requirements into technical specifications.

You will leverage your technical expertise to optimize connectivity with key partners and extract and analyze complex data sets to identify trends and areas for improvement. The role involves automating business processes to support operational efficiency and resolving technical issues that impact client connectivity. You will work with diverse internal teams and world-leading travel providers to deliver innovative, scalable travel solutions at speed.

• Drive the profitable growth of the Strategic Partnerships and Travel Distribution business
• Manage end-to-end technical account management for Agoda's largest B2B accounts
• Take full ownership of connection performance, including new builds, rebuilds, upgrades, and daily success rates
• Extract and analyze complex data sets to identify trends, opportunities, and areas for improvement
• Collaborate cross-functionally with Product Managers to identify business needs and influence feature design
• Automate business processes to support operational efficiency and scalability
• Identify and resolve technical issues impacting client connectivity
• Serve as a trusted advisor to B2B clients by translating business needs into technical requirements

• Bachelor's degree in a quantitative, engineering, or computer science field
• 4-6+ years of hands-on experience in technical account management, solutions engineering, or similar roles
• Demonstrated strong analytical skills with the ability to leverage data and insights to drive business strategy
• Highly organized and capable of managing multiple priorities across concurrent projects in a fast-paced environment
• Strong problem-solving skills and a self-starter mentality
• Practical experience with API integrations and data transfers
• Strong proficiency in SQL and Excel
• Excellent written and verbal communication skills