This role reimagines the traditional Service Desk by integrating essential IT support with modern AI and automation. As the primary point of contact for employees, you will manage incoming requests through a Self-Service Portal and Slack, ensuring high Customer Satisfaction scores. You will also play a key role in refining AI systems to reduce manual workload and eliminate repetitive issues through automated bots. Your responsibilities extend beyond ticket resolution to include full lifecycle management of IT assets, from procurement and deployment to secure disposal. You will drive innovation by eliminating manual processes and managing high-quality self-service bots. Additionally, you will support company events and ensure seamless onboarding and offboarding experiences for all staff members.
You will be a trusted advisor and consultant, working closely with internal teams and external clients to develop and implement robust measurement strategies. You will leverage Google's cutting-edge data and technology to provide actionable insights that improve advertising effectiveness and drive business results. The Planning & Measurement team is a critical part of the advertising business, ensuring that clients understand the value and impact of their campaigns. You will help drive better measurement practices across a portfolio of clients in e-commerce, gaming, and travel.
The Google Cloud Platform team empowers customers to transform their businesses through secure, reliable, and scalable cloud-native solutions. As a Platform Customer Solutions Consultant, you will partner with sales teams to differentiate Google Cloud Platform (GCP) and serve as the primary technical advisor for clients. You will engage in technical-led conversations to understand business challenges, troubleshoot complex issues, and architect cross-pillar solutions that drive value. This role requires a strategic mindset to identify new business opportunities and manage the technical lifecycle from initial engagement through to successful delivery and implementation. You will play a pivotal role in helping developers, enterprises, and government agencies leverage Google's technology to solve critical business problems. By combining deep technical expertise with strong communication skills, you will lead proofs-of-concept, conduct workshops, and present solutions to technical and executive stakeholders. Your ability to navigate the full business cycle—from defining delivery plans to transitioning work to implementation teams—will be essential to driving customer success and accelerating digital transformation.
LINE MAN Wongnai is Thailand's leading on-demand delivery and lifestyle e-commerce platform. We are seeking a Senior Marketing Solution Support to drive the end-to-end success of brand partners. This client-facing role requires close collaboration with Sales, Marketing, and internal Business Development teams to optimize media investments and achieve measurable GMV growth. You will manage the full lifecycle of client relationships, from initial onboarding to ongoing account growth and strategic optimization. The role focuses on delivering high-impact campaign operations and data-driven insights. You will coordinate complex campaign executions involving SKU availability and creative assets while managing media inventory placement. Your analytical capabilities will be crucial for analyzing full-funnel performance across media spend, coupons, and GMV. You will present actionable insights to brand partners through monthly deep-dive reports and design test campaigns to demonstrate ROI.
This role leads the end-to-end B2B after-sales service excellence framework across all non-network customer touchpoints. The position is responsible for service strategy, standards, performance governance, and continuous improvement. You will partner with cross-functional teams to enhance customer journeys, service quality, SLA performance, and operational efficiency. The role also drives service transformation through process optimization, automation, data insights, and service recovery initiatives to deliver sustainable business and customer outcomes. You will own and continuously improve the end-to-end B2B after-sales service experience while defining service standards to drive consistent delivery. The focus is on enhancing customer journeys by identifying pain points and leading improvement initiatives. You will monitor service KPIs, SLAs, and customer satisfaction to drive performance improvements. Additionally, you will lead process optimization, automation, and digital transformation initiatives to leverage customer feedback and operational insights for better service quality.
This role focuses on maximizing volume and revenue within assigned key accounts through fact-based selling strategies. You will cultivate and maintain strong relationships with customers while ensuring strict compliance with contractual requirements. The position requires close collaboration with the Field Execution team to guarantee high-quality in-store execution and drive business growth through strategic analysis of market trends. You will also be responsible for activating local and national marketplace initiatives to build brand development and maximize brand performance. Additionally, you will identify new business-building opportunities and sell persuasively to support the company's growth objectives.
As a Facilities Coordinator at CBRE, you will collaborate with clients, vendors, and contractors to ensure the timely completion of facility tasks and work orders. This role is integral to the Facilities Management functional area, supporting Property Managers with essential repairs and investment planning. You will manage the operational aspects of a set of assets, ensuring smooth day-to-day building operations. Your daily responsibilities will include working with landlords and tenants to implement procedures and policies, as well as acknowledging client inquiries and collecting work orders. You will also be responsible for filing vendor proposals and department paperwork, monitoring building activities such as waste disposal, and responding to common inquiries from clients and co-workers.
This role involves managing and processing insurance-related inquiries and transactions to ensure accurate and timely service delivery. You will serve as the primary point of contact for clients regarding policy details, coverage options, and claims processes. The position requires a strong understanding of insurance products and the ability to communicate complex information clearly to diverse audiences. You will collaborate with internal teams to resolve issues and improve overall customer satisfaction. You will be responsible for maintaining accurate records of all client interactions and policy changes in the company's database. The role demands high attention to detail to ensure compliance with regulatory requirements and internal policies. You will also assist in the development and implementation of procedures to streamline insurance operations. This is an opportunity to contribute to a dynamic team that values accuracy and client-centric service.
You will report directly to the Head of Marketplace in Bangkok and drive strategic commercial growth for e-commerce key accounts within the Consumer Products Division. Your role involves leading digital sales planning, managing mega-campaigns, and overseeing online P&L. You will cultivate trusted partnerships with e-retail decision-makers to deliver sustainable sell-out growth and ensure perfect digital shelf execution. This position requires a proactive leader who can translate digital shelf and sales metrics into actionable insights to optimize promotional ROI and commercial terms. L’Oréal is a global leader in the beauty industry present in 150 markets. The Consumer Products Division is dedicated to democratizing beauty through powerful brands like L’Oréal Paris, Garnier, and Maybelline New York. You will be part of a diverse and inclusive environment where you can take on real responsibility from day one and contribute to meaningful societal and environmental causes.
This role focuses on driving sales and managing customer relationships for SCG Chemicals in the Bangkok area. You will be responsible for presenting a diverse portfolio of products, including uPVC doors and windows, wire mesh, and vinyl products, to a wide range of clients. The position requires active fieldwork to visit fabricators, contractors, and developers to push sales targets and expand the customer base. Additionally, you will conduct market research and analyze competitor activities to inform sales strategies and ensure the achievement of assigned business goals.